Settings and activity
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5 votes
Freya Pieroz
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2 votesFreya Pieroz
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98 votes
Hi community, thanks for your support and sharing in the idea here. Diving into your comments, there are a few different ideas that we're picking up on within this one thread;
- ability to change the email address/contact of a sent pack
- ability to add additional documents to a sent pack, and
- the ability to edit metadata of a sent pack
For the first, we'd like to better understand what is driving the need to change the email address? is it down to a typo when entering it? or if its on a tax return, is it wrong on the client record etc?
Although it's not possible to add additional documents to a pack right now, creating and sending a new document pack is essentially the same - Is there any reason this isn't suitable?
Lastly, it'd be good to get more substance of how the ability to rename a pack…
Freya Pieroz
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3 votes
An error occurred while saving the comment An error occurred while saving the comment Freya Pieroz
commented
@Jenny Draper I've had a client do this. I made them sign off on Every Single Thing I had to amend, and pay me for the privilege, and they've chosen to ask me to do anything even slightly out of the ordinary with regards to payroll ever since. Apparently I got a bit scary?
Freya Pieroz
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6 votes
An error occurred while saving the comment Freya Pieroz
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As a side note, although the product idea regarding the Payroll Activity Detail report has been merged into this one regarding the Payroll Activity Summary report, they are two different reports.
Similar issues, though - the line items showing 0.00 x $n = $n is bad mathematics, no matter which report it's in, and the headings for the subtables only being at the top of the page instead of with each subtable makes the report unusable for anyone using a screenreader as well as not fit for purpose.
An error occurred while saving the comment Freya Pieroz
commented
In addition, the report now shows 0.00 units against payroll items which are not per-unit but instead are flat rate per pay. This is misleading - it either needs to show the number of times it's been used or be blank.
The two screenshots I've attached to this comment show the same client for two different periods. As you can see, the newer one is much less readable, with headings and totals fading into the mass of text and a giant white wasteland in the middle. The older one has line items that wrap, but the data has readable headings and the columns appear more evenly spaced (the activity statement code, units, and amount columns are approximately evenly spaced before you export, save for the left alignment of activity statement and the right alignment of units combining to give that white wasteland on the screen, but when you export, activity statement category has been given the same left aligned column width as pay item, with units and amount given much smaller matching columns squished over on the right aligned right.)
Freya Pieroz
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14 votesFreya Pieroz
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5 votes
We appreciate for many small businesses having more information about connected apps pricing is important when making and choosing solutions for your business.
While this isn't currently available, it's something our team are looking into surfacing through the Xero App store.
There's a bit of work to go into it, but we'll keep you updated of any progress for this here. 😊
Freya Pieroz
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2 votes
An error occurred while saving the comment Freya Pieroz
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Having problems again with the same contract. A delivery receipt (or rather the lack of the expected delivery receipt) would mean I would have followed up earlier on an invoice worth rather a lot of money which probably would have been paid by now. Instead, the earliest it will get paid is over a month after the original due date.
An error occurred while saving the comment Freya Pieroz
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I'd use e-invoicing, but that's not an option for the particular contract with which I've had problems. Other contracts with the same client do not have the same issue with emails reportedly not arriving at the destination, so it's not an issue with Xero. It is, however, an issue that Xero having email delivery receipts would assist greatly with.
Freya Pieroz
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2 votesFreya Pieroz
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18 votesFreya Pieroz
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77 votes
Hi everyone, thanks for feeding back to us here. Understand the rationale for wanting to be able to apply discounts on bills in Xero, similar to how you can with Sales invoices. This is something our team would like to develop into bills, however there are a few other important pieces of work that need attention first. So, for the time being we'll leave this as Submitted but as soon as there's movement we'll update you of any change through the idea here. Thanks!
Freya Pieroz
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2 votesFreya Pieroz
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9 votesFreya Pieroz
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106 votes
An error occurred while saving the comment Freya Pieroz
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We had a situation recently - fortunately we pay our clients' super monthly rather than quarterly (smooths out cash flow), and it was a monthly batch not an EOQ batch! The authoriser for the super batch for one client was out sick, and since it's illegal to require people to work while they're on sick leave, this client's super couldn't be authorised until they were back in the office. So it was late (with regards to our agreement with that client; thank everything that it was the April and not the June super!) and we had no way of fixing that.
An error occurred while saving the comment Freya Pieroz
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This is essential. If I get hit by a bus, my clients' employees still need to be paid and their super obligations dealt with. And where the subscriber and the approver are the same person, this gives a single point of failure (and Xero won't be paying the Superannuation Guarantee Charge if the super is late due to having that single point of failure)
An error occurred while saving the comment Freya Pieroz
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We have an office mobile, so that no approval codes for any of our clients are going to personal mobile phones without audit oversight. Having said that, sometimes the client should be allowed to send off their own super...
Freya Pieroz
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2 votesFreya Pieroz
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3 votesFreya Pieroz
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11 votesFreya Pieroz
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2 votesFreya Pieroz
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3 votesFreya Pieroz
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3 votesFreya Pieroz
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Given we're about to have EOFY here in Australia, it would be useful to lock the payroll after we've finalised STP, so that anyone who unlocks it to do anything has that extra step to remind them that they have to lodge an amended STP finalisation and notify the employee(s).