Settings and activity
1191 results found
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3 votes
Freya Pieroz
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37 votesFreya Pieroz
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5 votes
An error occurred while saving the comment Freya Pieroz
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2 votesFreya Pieroz
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5 votesFreya Pieroz
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31 votesFreya Pieroz
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53 votes
An error occurred while saving the comment Freya Pieroz
commented
This would save a lot of time - currently, I have to create multiple batch payments when there are multiple invoices for the same supplier, because it's easier than trying to explain why the payment for the total amount owing only had one bill reference on it...
Freya Pieroz
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An error occurred while saving the comment Freya Pieroz
commented
When I create a batch payment for multiple bills to a single vendor, Xero currently groups all those payments into one when creating the .aba file and labels the grouped payment with the payment reference from one of the payments in the batch.
I would like to be able to create an .aba file with each separate bill paid on a separate line with a separate payment reference, to make it easier for the vendor matching those payments to the bills they sent us. Especially since sometimes, when I am sending payments to related entities or to other clients of mine, that person reconciling those payments is me.
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6 votesFreya Pieroz
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7 votes
Hi Karen, this does sound like odd behaviour and would be good to get a closer look into. I see you've also come into our Xero Support team and they've suggested booking a time to connect and share screen so they can see the behaviour occurring for you. If you can respond to them through your My Cases they can investigate this with you 1-on-1. Thanks
An error occurred while saving the comment Freya Pieroz
commented
Yeah, I get this too. It happens most frequently when I am editing multiple invoices at the same time - one of them falls over while trying to auto-save and then once that invoice falls over, it can't get up again (the other, related invoices I am editing are usually fine).
I haven't tested editing invoices for different Projects at the same time, but it definitely happens for multiple invoices within the same Project (certain customers of certain clients like different contractors to be invoiced for on separate invoices).
Freya Pieroz
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27 votesFreya Pieroz
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2 votes
Thanks for the feedback, Stuart! Great to hear you're already using it. I've passed this back on to the team and will keep you updated if there's any planned change 🙂
Freya Pieroz
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14 votesFreya Pieroz
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23 votes
Hi team, I know it's been some time since we last updated this idea and want you to know that we're still keeping a close watch on the support for formatting in invoices here
As shared in my last update, currently you can add basic html formatting to your emails to bold, add italics or underline text within the invoice emails you send to customers.
- Bold = <b> and </b>
- Italics = <i> and </i>
- Underline = <u> and </u>
You can see my attachment below that shows an example of how these can be added and the side by side email preview that'll reflect how this is shown in your email.
Right now, this isn't something we have plans for changing but will be sure to share an update if there's any progress. Thanks
Freya Pieroz
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6 votesFreya Pieroz
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9 votes
Thanks for your detailed feedback, everyone. We do find that customers have differing expectations of how clicking a link should behave.
With the current behaviour, opening the contact in a separate tab means that users don't lose any information they may have entered in the invoice.
We don't have any plans for changing this in the near term but it'll be good for us to continue to get a sense of the interest around this from our community here. If there are any changes that may impact this we'll share an update with you all here.
An error occurred while saving the comment Freya Pieroz
commented
Open the link on the same page.
When I want to open a link on a new page, I can use the standard internet browser option of clicking my mouse's scroll wheel. Or right click and select open in new tab or new window. I expect the standard of left click = open in same tab to be consistent within Xero as it is within the rest of my computer use.
Freya Pieroz
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4 votes
Sorry to hear you don't like this feature, Richard. We've heard from others that this helps them get a better picture of what their invoices will look like when sending to a customer and enables them to make changes on the fly without having to preview or send a copy to themselves first.
Appreciate it might not be everyone's cup of tea and while we don't have any plans for removing this atm, we'll get a sense of the interest through the idea here.
Freya Pieroz
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23 votes
Hey team! Thanks for raising this idea and for your patience whilst this idea has been live.
We've reviewed your comments and can see the that this idea has been steadily gaining support.
Whilst this idea isn't currently on our product team's roadmap, we're monitoring the activity and will continue to keep you updated along the way.
Freya Pieroz
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3 votes
Hi team, while we appreciate your feedback and why you'd like to make this field mandatory not all businesses use tracking for payroll. We want to be upfront that we don't have any plans for making the employee groups field mandatory.
Freya Pieroz
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6 votesFreya Pieroz
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4 votesFreya Pieroz
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I'd like to add that while both methods are legal in Australia, according to the Australian Tax Office, this is not necessarily the case worldwide.