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  1. 449 votes

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    Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.

    Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:

    • what’s available in new invoicing right now,
    • timelines for features and enhancements going live in new invoicing, as well as
    • a comparison table between the classic and newer versions of invoicing.

    We'll be updating this page regularly.


    Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.

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    Nigel Godfrey commented  · 

    Thank you for the update page detailing everything. It is helpful. Two thoughts:

    1/ It looks like you have key features that may not be coming until sometime in September, after your current proposed date for closing down the existing invoicing page. Why not delay shutdown of the currently working system that your customers bought in to until after all the features listed have been completed?

    2/ It does not address the user interface which in my opinion is the root of the dissatisfaction. If your team cannot see how awful it is to use and don't believe your customers please can you get an external designer to look at it.

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    Nigel Godfrey commented  · 

    The UI for new invoicing is terrible - it looks like a previous version from which "classic invoicing" was developed, and it's harder to use, and hard to understand.

    Please put back all the UI elements and clarity that made Xero popular in the early days - when it was sold as "beautiful accounting software".

    Firstly there are two different invoice layouts: one for editing, and one for viewing. That's just confusing, wasn't the case before and should not be necessary.

    In the edit invoice layout there are wide, empty columns requiring side to side scrolling to fit everything in. For example the price column is so wide it could fit a trillion dollar number, and the column heading doesn't align the same way as the data. The item column is huge, but not everyone uses this. And cell contents don't word-wrap in my columns.

    And in the display invoice layout tax codes and both tracking categories are shown on a different line to the one they apply to.

    And when I go from one layout to the other everything moves, and I have to try and connect what I am seeing now to what I was seeing a moment ago.

    It's just a mess, and hurts my brain every time.

    I understand that you are trying to apply best practice web guidelines for accessibility reasons, but they are designed for normal webpages, not for accounting apps. Does Google Sheets require huge whitespace everywhere, or does it look similar to a native app like Excel? Accessibility is important, but not at the expense of usability. It should be possible to have both, even if you have to support two ways of showing the data, rather than just two style sheets like in the bank rec layout.

    Nigel Godfrey supported this idea  · 
  2. 61 votes

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    Hi team, we have an exciting opportunity for a few customers to meet some of our Xero team who are working hard to improve payroll for you.

    You'd get a chance to tell us your honest experience with using Xero for payroll, as well as get a tour of the Xero London office!

    If you're interested and are available on Monday Sept 30, 1:45 - 3:15pm, and could come meet the team at our Xero London office - Share your details with us through the form here.

    We have a limited amount of spaces, but if you don't manage to get invited this round our team may reach out when our n ext opportunity arises.

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    Nigel Godfrey commented  · 

    Please can you respond to us on this Xero?

    So far we know that Xero Payroll's current batch payment file doesn't work on:

    Santander
    RBS
    Barclays.net
    Metrobank
    Revolut Business
    Danske Bank

    The Xero bill payments file is not much better but is a CSV so it is easily manipulated.

    The best solution would be for Xero to know the bank requirements, and for the user to select the bank it is required for when they download.

    But for now, knowing if any progress can be expected would be a good start.

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    Nigel Godfrey commented  · 

    Yes yes yes!! Every month I have to retype all the payment amounts. What I need is the bank payment file download options from the main part of Xero to be available in the payroll section.

    Nigel Godfrey supported this idea  · 
  3. 2 votes

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    Nigel Godfrey commented  · 

    Also, it pulls the wrong data: once you set the columns, it ignores the filter values.

    Nigel Godfrey shared this idea  · 
  4. 22 votes

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    Nigel Godfrey supported this idea  · 
  5. 622 votes

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    Hi everyone, leading on from my last update we have now released improvements to eInvoicing for those in the UK! With the latest change you'll now find we've made it easier for you to opt-in to receive your Xero subscription bill via eInvoicing. You can now do this from your online invoice (My Bills page) instead of through the Billing contact page. Helping save you time and reduce manual data entry every month.😁
    We understand there are other regions that'd still like to see this functionality developed and we'll shift back to submitted and share when there is news of moving this further afield.
    We also wanted to address the recent comment of data sharing - We'd like to confirm that Xero do not share data with Peppol.com. We use the Peppol network and the subscription invoices are sent using our wholly owned provider, Tickstar.

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    Nigel Godfrey commented  · 

    Just emailing a PDF would be a good start! And giving me the option of choosing the email(s) it goes to, so I can cc my draft bills email address, Hubdoc or Datamolino.

    Nigel Godfrey supported this idea  · 
  6. 24 votes

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    You can re-order the columns of your report with the layout editor, Robbie. 🙂


    Once you've got the report set up as you like you can Save as Custom to easily access the report with this layout. 

    If you're like to make this the default layout there is also an option for this - see our help here & here

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    Nigel Godfrey commented  · 

    Hi @kelly, dragging all 12 columns to a new order in the layout editor is a pain, and then you lose the ability to change some of the other settings for a report. It's especially annoying when trying to create a reusable report pack a small group of reports can quickly be refreshed with up-to-date data. Robbie's idea is a good one: so many time based reports in Xero are counterintuitive, at least for non accountants.

    Nigel Godfrey supported this idea  ·