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  1. 91 votes

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    Thanks for your feedback and letting us know how we could improve the way duplicates alerts work for you here.

    While we don't have any immediate changes planned for this, our team will consider improvements to this model overtime.

    For the time being we'll continue to keep our eyes on the support for this in community, here. I'll share if there is any news.

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    Faye Morton commented  · 

    Please fix this, the idea is good, but the AI is so poor on it that it defeats the purpose.
    I would say that 95% of the time this message comes up for me or my clients there are no duplicate bills, just recurring bills. This is so frequent that rather then waste my time opening and looking at the bills I will usually just delete the message.

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    Faye Morton commented  · 

    Duplicate bill review is such an annoying feature, 95% of the bills it has flagged as duplicates are not duplicates at all, just happen to be the same supplier for the same amount, but on completely different dates, or one is voided and it still gets picked up by this annoying AI as still being a valid bill. Someone didn't really think through all the checks that determine what is a duplicate.

    Faye Morton supported this idea  · 
  2. 39 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Faye Morton supported this idea  · 
  3. 509 votes

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    Hi everyone, a quick update on multi-authorisation for Payday Super.

    We recognise that multi-authorisation is a priority for many of you, particularly as Payday Super approaches and businesses review how they manage super payments in Xero.

    Our Product team is actively working on an enhanced workflow for this, which is on track for release next quarter.

    We’ll share more updates as soon as we have more to confirm.

    Faye Morton supported this idea  · 
  4. 57 votes

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    Hiya team, popping in with an update with payday super changes at the front of everyone's mind.

    While we’re continuing to monitor interest in this idea, we don’t have any plans at this stage to change how Xero Verify works to include authorising Super payments.

    We appreciate feedback on alternative ways to authorise and wanted to share other ideas you may have interest in supporting and staying updated on:


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    Faye Morton commented  · 

    I have had clients raise this issue as to what to do if they are away. The issue is not just the method of receiving the authentication number, but if they cannot access their computer, that means they cannot enter the code and the super cannot be paid. There needs to be another way to actually authorise the payment without having to go into Xero on the computer, or be able to have a second authorisor.

    Faye Morton supported this idea  · 
  5. 40 votes

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    Faye Morton supported this idea  · 
  6. 8 votes

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    Faye Morton supported this idea  · 
  7. 31 votes

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    Faye Morton supported this idea  · 
  8. 514 votes

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    Thanks for everyone's support in this idea. We understand the strong feelings expressed in your comments, where an invoice can be accidentally approved when still needing to go through a review or remain in a draft status. 

    As suggested by some users in this thread, if this has already occurred an option for now would be to add a note to the history of the invoice so other users are aware of the action and what needs to be done, or alternatively Void the invoice and copy to a new Draft invoice (consider if you need to change the invoice # before voiding the approved one, so you can use this on the new draft invoice). 

    While not a resolution for this idea, to avoid mistakenly approving an invoice an option could be to make use of the keyboard shortcuts that are now available in invoicing such as Save &…

    Faye Morton supported this idea  · 
  9. 63 votes

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    Faye Morton supported this idea  · 
  10. 92 votes

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    Faye Morton supported this idea  ·