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84 votes
Thanks for your feedback and letting us know how we could improve the way duplicates alerts work for you here.
While we don't have any immediate changes planned for this, our team will consider improvements to this model overtime.
For the time being we'll continue to keep our eyes on the support for this in community, here. I'll share if there is any news.
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Faye Morton
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35 votesFaye Morton
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8 votesFaye Morton
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31 votesFaye Morton
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504 votes
Thanks for everyone's support in this idea. We understand the strong feelings expressed in your comments, where an invoice can be accidentally approved when still needing to go through a review or remain in a draft status.
As suggested by some users in this thread, if this has already occurred an option for now would be to add a note to the history of the invoice so other users are aware of the action and what needs to be done, or alternatively Void the invoice and copy to a new Draft invoice (consider if you need to change the invoice # before voiding the approved one, so you can use this on the new draft invoice).
While not a resolution for this idea, to avoid mistakenly approving an invoice an option could be to make use of the keyboard shortcuts that are now available in invoicing such as Save &…
Faye Morton
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54 votesFaye Morton
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82 votesFaye Morton
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Duplicate bill review is such an annoying feature, 95% of the bills it has flagged as duplicates are not duplicates at all, just happen to be the same supplier for the same amount, but on completely different dates, or one is voided and it still gets picked up by this annoying AI as still being a valid bill. Someone didn't really think through all the checks that determine what is a duplicate.