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1. Contacts - Different default email addresses for different transactions in Xero

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   262 comments  ·  Contacts & files » Contact  ·  delete…  ·  Admin →
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   Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

   Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

   While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

   Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

   We do regularly review all ideas here, and your input is vital. We'll update you if anything changes. Thanks

   Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

   Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

   While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

   Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

   We do regularly review all ideas here, and your input is vital. We'll… more

   Nina Taylor supported this idea  ·  03 May, 2023

2. Purchase Orders - Physical Address as default delivery address

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   36 comments  ·  Purchase orders, bills & inventory » Purchase orders  ·  delete…  ·  Admin →
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   In development  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi everyone, we understand the sentiment here and how this change could help you work more efficiently in Xero. Thank you for insights we received to assist in our discovery of this feature.

   As we've continued to develop the new purchase orders experience, I am happy to share here that when this rolls out your businesses Physical address will be the default for Delivery address.

   I'll return to keep you updated as this goes live.

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   Nina Taylor commented  ·  22 March, 2023  ·  Edit…  ·  delete…

   We need to make sure our goods get delivered to the warehouse and not our office.
   If inserting the delivery address gets missed then lorries end up having to block the road while making a difficult turn and wasting everyone's time.
   If the address could be set to the warehouse by default then there would be no risk of that small step being missed when a PO is raised in a hurry.

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   Nina Taylor supported this idea  ·  22 March, 2023