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Purchase Orders - Physical Address as default delivery address

Ability to make Physical address as default delivery address when creating Purchase orders.

Purpose: It’s saving users time rather than change the address manually.

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AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
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In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi team, thanks for continuing to engage and share support in why setting the physical address as the delivery address would be most helpful in Purchase orders.

We know it's been sometime since our last update here and want you to know that this idea has not gone unnoticed. With works moving along in the Purchase orders space we now have a team that'd like to dive deeper into the potential of this idea.

We'd love to hear more insight from you in the idea here to help their discovery;

  • What are you currently doing in Xero to achieve what you need in correctly communicating with suppliers on delivery of goods?
  • If this feature was developed how would this change your use of Purchase orders? What impact would this have for your business and purchase workflow?

Our product team will be paying close attention to all your feedback on this here, and we'll be sure to share any progress that they make. Thanks again!

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  • Jaco Konig commented  ·   ·  Report

    Hi Xero,

    Please continue rolling out “improvements” that slow everything down and add no real-world value — we love the thrill of waiting 30 seconds for a screen to load instead of having the basic tools we use every day simply work better.

    Please, whatever you do, don’t start using common sense.

    Yours truly,
    A long-suffering user

  • Ben Ponne commented  ·   ·  Report

    We create hundreds of purchase orders (POs) every year, and having to change the delivery details for each newly created PO is not very efficient. So, we would encourage this change.

    Often, our purchase orders have the same content, and we frequently use the "Copy Contents to a New Purchase Order" feature. However, this doesn't copy the "Delivery Details", so fixing that would also be a helpful addition.

  • Don Givens commented  ·   ·  Report

    Jesus. How is this not a thing? You have a templating system, just allow me to select different templates for invoices and purchase orders.

  • Celia McKenzie commented  ·   ·  Report

    Has this been sorted now as this is so frustrating!
    Even though I put the delivery address in manually some people still try and send things to our PO Box

  • Daniel Colwell commented  ·   ·  Report

    The "Attention" and "Phone Number" fields of the delivery address can't be edited. This is frustrating when a manager has left the company and I need to manually edit the name and phone number field of the delivery address whenever I create a purchase order.

  • Karen Hughes commented  ·   ·  Report

    This has been a problem for a number of years, and this is all we get as a resonse... Just getting your customers to do your work for you. Like debugging the 'new invoicing' and we all know how that's going - it's not!!

  • Donna Baker commented  ·   ·  Report

    Gosh XERO - you are taking a long. . . . time to sort this issue out. I don't have time to look up using make a Custom DOCX branding theme, I would just like this problem sorted out. . . .
    Donna

  • Odette Pieterse commented  ·   ·  Report

    We have a large client that has to change every PO. The option to set the delivery address as default is a huge time saver, if someone forgets to change, it can delay delivery.

  • Tina Becker commented  ·   ·  Report

    I've been sending purchase orders out for over a month, not realising that the default was our post office box address. Having to remember to alter the address for every purchase order is annoying and very easily forgotten, especially when in a rush. Everything we raise a purchase order for should be going to our warehouse and not the post office box.

  • Matthew Williamson commented  ·   ·  Report

    I support this change wholeheartedly. I can't quite work out why such a basic, logical function isn't quickly and easily implemented by the developers after numerous and long asked for requests. C'mon Xero!

  • Karen Hughes commented  ·   ·  Report

    Great work, listening to your clients. Not. It's already been a long term problem and now you come up with the suggestion of a work-around which is possibly going to be in the too-hard basket for many! I guess everyone will have to wait another few years....

  • Jo Newton commented  ·   ·  Report

    Dear Xero
    I support this idea. It definitely would save a lot of time and would automate the process. It also makes sense to have the default address the 'physical' location of the company - not the PO Box which is what is what currently gets defaulted to each time, even if we update it.

    We request and support this change being made.

    Thank you.
    Jo

  • sarah wallis commented  ·   ·  Report

    This is so necessary! I can't believe they don't get the basics like this right.

  • Vanessa Macdonald commented  ·   ·  Report

    Please could we have the option to select our own default delivery address, having to change it from the PO Box to the physical address every time will save time, and reduce errors being made when sending out PO's.

  • Shannon Sampson commented  ·   ·  Report

    This has caused issues for us a number of times, when we are importing large goods from overseas, and if we've forgotten to select our physical address in the drop down menu, we've had issues getting the stock from the post office and additional charges. This really should be a basic option to set a default delivery address please.

  • Karen Hughes commented  ·   ·  Report

    I logged this a few years ago (at least 3, maybe 4). Sooooo frustrating that Xero don't listen to so many of their clients who have the same problem!

  • Michael Willemse commented  ·   ·  Report

    Amen to Jaco's comment! Why in the world would you want physical items delivered to a box number rather than to the physical address.

  • Jaco Konig commented  ·   ·  Report

    Why would you send anything to the postal address (except for post)? Makes no sense

  • Nathan Morgan commented  ·   ·  Report

    Seems bizarre this still isn't possible. Surely there should be some way to toggle the default

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