Settings and activity
2 results found
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712 votes
Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.
Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.
While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.
Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on.
We do regularly review all ideas here, and your input is vital. We'll…
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Marg Harkness
commented
This would help us a great deal - just about every supplier we deal with has a separate email address for the remittances. As we generally send only one remittance a month the email address is set up for the sales emails. So for every batch we have to wipe that email address out and manually type in another address, very time consuming when there are 20 or so suppliers in a batch. Please create a separate email option for remittances.
Marg Harkness
supported this idea
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185 votes
Hi team, thanks for continuing to share and support in this idea.
While our team has continued to consider this idea since our last update, being upfront with you all here we want to share that this isn't in our current roadmap and unlikely to be developed in the near term.
For this reason, we'll move this to Not in pipeline however should anything change this we'll certainly share an update with you all here.
An error occurred while saving the comment Marg Harkness
commented
Seems that many are not happy with this change. So Xero when will this be reinstated? What action has been taken since all of these comments to rectify this? or is this just being ignore?
Marg Harkness
supported this idea
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Xero, at least 60 people have made a comment or voted on this idea. Has anyone at Xero taken this on board and have a time frame of actually implementing something we want? No one from Xero seems to have replied to this at all.