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1,029 votes
Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.
As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).
We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.
That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.
In the meantime, as has been shared by others over time there are a few ways you could accomplish this…
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Rae Stanton
supported this idea
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106 votes
Hi team, we appreciate the added feedback from you on the behaviours from classic that you'd find useful in new invoicing. The invoice number assignment is still a feature that our teams are continuing to monitor closely. Right now, while we don’t have plans for changing the way invoice numbers are assigned, our product teams are considering future improvements - As part of this they are doing some discovery that we’d love to get your contribution to.
We'd like to invite you to share back though our survey here. Insights from this will help our product teams get a deepened sense of our invoicing users. Thanks
An error occurred while saving the comment Rae Stanton
commented
STILL A MAJOR FLAW IN YOUR SO CALLED IMPROVED INVOICING SYSTEM!!! Please, please, PLEASE do not retire classic invoicing until you get this (and other non-improvements fixed!!
An error occurred while saving the comment Rae Stanton
commented
I have raised this issue SO MANY TIMES!!!! It's infuriating and a backwards step with the so-called new invoicing.
Here's my standard comment that I'm posting wherever I feel it is relevant ...
I see that Xero has extended classic invoicing until end of Feb 25 (yay, coz let's face it, we all want to KEEP it!) ... so how about you let us just stay with classic invoicing instead of making us switch back every 24 hours. I would really appreciate not having to click twice to get back to where I want to be.
Alternatively ... feel free to fix the bug where Xero doesn't know the next available invoice number when I delete the existing invoice number ... coz that one is also very annoying and at this point it might be the only thing holding me back.
Thanks! And yes, I'm posting this in a few different places in the hope that I will be heard and that this infuriating bug will be fixed so that we get the old functionality in the so called New Invoicing.
Rae Stanton
supported this idea
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An error occurred while saving the comment Rae Stanton
commented
@Xero ... As @Rene Milner has said ... this is a significant backward step in functionality.
After receiving your latest email (16 July) stating that you'll extend the availability of the existing invoicing system, forcing us to CHOOSE to revert back EVERY SINGLE TIME we login is the slap in the face none of us asked for. Let us stick with Classic Invoicing until you fix these issues!
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472 votes
Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.
Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.
An error occurred while saving the comment Rae Stanton
commented
I see that Xero has extended classic invoicing until end of Feb 25 (yay, coz let's face it, we all want to KEEP it!) ... so how about you let us just stay with classic invoicing instead of making us switch back every 24 hours. I would really appreciate not having to click twice to get back to where I want to be.
Alternatively ... feel free to fix the bug where Xero doesn't know the next available invoice number when I delete the existing invoice number ... coz that one is also very annoying and at this point it might be the only thing holding me back.
Thanks! And yes, I'm posting this in a few different places in the hope that I will be heard and that this infuriating bug will be fixed so that we get the old functionality in the so called New Invoicing.
An error occurred while saving the comment Rae Stanton
commented
I see that Xero has extended classic invoicing until end of Feb 25 (yay, coz let's face it, we all want to KEEP it!) ... so how about you let us just stay with classic invoicing instead of making us switch back every 24 hours. I would really appreciate not having to click twice to get back to where I want to be.
Alternatively ... feel free to fix the bug where Xero doesn't know the next available invoice number when I delete the existing invoice number ... coz that one is also very annoying and at this point it might be the only thing holding me back.
Thanks!
Rae Stanton
supported this idea
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An error occurred while saving the comment Rae Stanton
commented
I've been told to comment here rather than reaching out to support ... yet another infuriating way to get something fixed with Xero! So here it is ...
In the old invoicing (what I'm currently using) I can delete the invoice number and save the invoice. I will then get an error saying "invoice number can't be blank so next available invoice number has been assigned" ... which is exactly what I want it to do. This is because I sometimes generate invoices from another app (Moxie) that assigns it's own invoice numbers. I don't want to use the Moxie-generated numbers, so I delete them, and Xero takes control and updates it to my next sequential number (without me having to know where I'm up to).
I just switched to New Invoicing to see what it's like. I don't like it. I don't like the way it looks, but I know I will get used to that. What I REALLY don't like though ... is when I delete the Moxie-generated invoice number I get an error saying the invoice number can't be blank, and then Xero just pops the old and unwanted Moxie-generated invoice number back into the Invoice Number field. What happened to using the next available invoice number?! This is a deal breaker for me. My workflow will be severely hampered if I am to then look up what the last invoice number was manually, when Xero knows it automatically. Why would you change this functionality? Is there a setting somewhere in New Invoicing that will keep the old functionality??
I logged this ticket back in December 2023 fyi.
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778 votes
Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to.
We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing.
We still have more enhancements on the way for history and I'll be back again when more updates land.
Rae Stanton
supported this idea
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@Nicole Neale ... spot on!! I'm new to this thread, but have been on a few other threads for YEARS!!!
And here we are, another fairly standard function that Xero doesn't provide, and clearly has no intention of providing. Meanwhile, they have a fancy new invoicing system that offers a whole bunch of **** that no one asked for!
I'd say Do Better Xero, but why would I bother?!