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  1. 17 votes

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    Great to get your feedback here, Chris. It'll be good for us to get a sense of interest from others in community that also found this Favouriting of Advanced Account settings useful.

    We're keeping a close eye on the interest and will share if there are any updates for you here.

    Joel Krish supported this idea  · 
  2. 26 votes

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    Thanks for sharing your idea, Maeve.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Joel Krish supported this idea  · 
  3. 33 votes

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    Thanks for sharing your idea, and letting us know the changes you would like to see to the headers and footers of your reports. We've reviewed your idea and now it's up to the community to get behind and support it.

    Please note Xero operates on a continuous delivery model, which means we're constantly updating and improving our software. Unlike traditional software Xero doesn't have version numbers or release dates so we are unable to provide this information.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Joel Krish supported this idea  · 
  4. 19 votes

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    Hi Nicole thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Joel Krish supported this idea  · 
  5. 107 votes

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    We appreciate you sharing feedback on the changes we could make to further enhance the new navigation for you, here!

    Understanding that sub menus or more levelled drop downs could be helpful in some places, this is an idea our product team have a close eye on.

    If there is any news I'll share an update with you all on this, here.

    Joel Krish supported this idea  · 
  6. 185 votes

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    Hi everyone, thanks for your engagement and sharing how we can further improve the new navigation experience for you here.

    Our product team are paying close attention to your feedback on the drop down options, and we're continuing to monitor the interest this idea receives.

    We'll let you know if there are any updates, here.

    Joel Krish supported this idea  · 
  7. 7 votes

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    Hi everyone, thanks for your votes on the idea for a direct bank feed for BPoint. We're keeping this idea open to continue gathering support from the community.

    At present, the level of transaction detail that appears in your main Commonwealth Bank (CBA) feed is determined by the bank. If you'd like to see more detailed BPoint information within your standard bank feed, we recommend passing this feedback on to CBA directly to see if they can make changes to the data they send.

    You also may wish to explore the option of manually importing your BPoint transactions as a potential workaround to capture the details you need. If you can export this transaction data from BPoint directly, you can then import the file directly into Xero to reconcile.

    We will continue to keep an eye on the interest for this idea.

    An error occurred while saving the comment
    Joel Krish commented  · 

    Hi Tori,

    How are you currently managing this process? We have about 50-1000 bpoint transactions per day.

    Best Regards,

    Joel

    Joel Krish supported this idea  · 
  8. 347 votes

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    Hi everyone, it's great to have the insights from your support and comments here. We understand how sending overdue statements would help in cashflows and reduce steps in following up on the most important payments from customers.

    We appreciate the needs you've shared and want you to know this is high on our teams radar. While it's not on the roadmap just yet, this is something we'd like to address and the team have done some initial discovery of.

    We'll be sure to share further updates on this with you all, here.

    Joel Krish supported this idea  · 
  9. 29 votes

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    Joel Krish supported this idea  · 
  10. 299 votes

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    Hi everyone, we appreciate all the feedback you've shared.

    We'd like to share some changes that have been made since our last update;

    • The Demo Company now appears as its own item, separate from the Recent organisations list.
    • Separately your recent organisations section can be collapsed, which we understand is helpful for users when sharing their screen.
    • There's also now a banner that clearly identifies when you’re in the Demo Company, to help avoid scenarios of entering real organisation data in the wrong place.

    We recognise there’s continued interest in being able to hide this option completely. While our product team is aware of this appetite and will continue to consider it in future planning, we want to be transparent here that there are no plans to develop a hide or remove setting in the near term.

    We hope these changes make the experience clearer and help reduce accidental access.

    …

    Joel Krish supported this idea  · 
  11. 20 votes

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    Joel Krish supported this idea  · 
  12. 31 votes

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    Joel Krish supported this idea  · 
  13. 64 votes

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    Thanks for your open feedback and sharing how we can improve these forums for you! It's crucial to us understanding how we can get better at communicating about product developments.

    We wanted to give you an update on how we’re managing Xero Product Ideas, and our updates - In July last year we made a few changes that included new public statuses for ideas, and providing our customers more guidance on how to create a good idea.

    We also now have our site "The Long and Short of It" which aims to keep users in the know of recent and upcoming changes, with filters to zone into updates that are most useful to you.

    We're in a continuous process of interacting with product teams and updating ideas to provide more transparency of where we do and don't have development planned.

    Our aim is to give a clearer…

    Joel Krish supported this idea  · 
  14. 94 votes

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    Hey community,

    As some of you are aware, you can edit a contact and set a credit limit, and optionally block new invoices when the credit limit is reached in new invoicing.

    Understand that a few of you are asking for a feature to put a stop on a contact so they can’t be sent invoices regardless of what their credit limit is, as well as others who'd like to see this implemented on the supplier side.

    We'd like to confirm that this is not something we have plans to develop at this time. We're still interested to get a clearer understanding of users that'd like to see this developed, and will continue to track this through the conversation here 👀

    If there's any change we will let you know on the thread. Thanks

    Joel Krish supported this idea  · 
  15. 78 votes

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    Hi everyone, thanks for taking the time to share your thoughts on ABN verification. We really appreciate you explaining how this could make it easier to stay compliant and simplify your daily workflows.

    Right now, you can use the quick link on the Contacts page in Xero to open the official ABN Lookup site and check details manually. We understand this isn’t the fully integrated solution you’d prefer, but it’s the option currently available for verifying contact information.

    Our product team has continued to review this idea, however it’s not something we’re planning in the near future. The idea will stay open for votes, and we’ll keep tracking interest here. If anything changes, we’ll post an update in this thread.

    Joel Krish supported this idea  · 
  16. 142 votes

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    Joel Krish supported this idea  · 
  17. 265 votes

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    Hi community, thanks for continuing to share how much time this workflow can take.

    Right now, we're building an agent that'll sit within JAX and help you get paid without the need to manually chase your customers, which may help address some of the need for more efficient follow-up and statement management.

    Initially, you won’t be able to turn this on for an entire contact group at once. You'll be able to enable it for each individual contact within a group, and JAX will do the handy work of designing a personalised plan to follow up with each one. For some this may be a consolidated statement.

    We recognise this doesn't cover every part of the original idea here, including sending statements to a whole contact group in one action. We’ll keep these gaps in consideration for future improvements and will share another update once the JAX agent is…

    Joel Krish supported this idea  · 
  18. 813 votes

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    Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

    Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

    While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

    Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

    We do regularly review all ideas here, and your input is vital. We'll…

    Joel Krish supported this idea  · 
  19. 1,178 votes

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    Heya team, thanks to everyone who shared feedback through the form in our last update. Your contributions have helped us make great headway, and this idea is now moving into development.

    We're inviting a limited group of users to test our new Statement list and PDF views. These are important stepping stones towards scheduled statements, and testers will automatically receive early access to scheduling when it becomes available. Register your interest through this form as soon as possible.

    If you don't make it into this testing group, don't worry. We'll continue sharing updates here as the work progresses.

    This early release gives you greater control over your statements, from customising which columns you see to editing contacts inline and previewing exactly what each customer will receive before you send. Your statements will also now match your invoice branding for a more consistent experience.

    Please note: When you join, your entire…

    Joel Krish supported this idea  · 
  20. 705 votes

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    Hi everyone, we’ve taken time to review the suggestion to include custom fields for both invoices and contacts, and recognise the value it'd bring in helping users capture more detailed information and avoid manual processes.

    However, with other focuses drawing the teams attention such as multiple addresses this idea is not on our current development roadmap.

    As we continue to plan future roadmaps, being highly supported this idea will continue to be considered, however we want to be open about it's current position with you all here. We appreciate you sharing your feedback and for your ongoing participation in the Xero community. Any changes to this status will be shared with everyone on this idea.

    Joel Krish supported this idea  ·