Settings and activity
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82 votes
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Rose Beale
commented
i agree I use the standard plan as I occasionally go over 20 invoices a mth but never more than 35 it seems ridiculous to me that plans jump from 20 per month to unlimited. I feel there should be another option! I don't use payroll or bill payment at all.
Rose Beale
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6 votesRose Beale
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7 votesRose Beale
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49 votes
Hi everyone, returning from my last update I wanted to confirm that we have released generative answers in Xero in app help for all customers.
We appreciate this isn't a direct live chat feature that is being asked for in this idea and will move the status back to Submitted, however we'd recommend giving this a try when you're next looking for an answer while working in Xero.
This feature takes into account what page you’re viewing, and the version of Xero you use, to do the best to ensure that the information provided is relevant to you.
Live chat is not something we have planned at this stage but if any steps are planned toward this, we'll let you know here.
Rose Beale
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78 votes
Hi team, thanks for sharing detail of the value in this idea in the ways you invoice.
We've just released a new line item grid in invoicing which includes the ability to manually add blank rows and shift these to where you're like them placed in your invoice.
That said, I want to be transparent in how this works - When you save your invoice any blank lines will be removed. So, if you'd like blank lines to help break your invoice into sections, you'll need to enter a character in the Description field of the blank line. Even a full stop '.' or dash '-' would suffice.
Rose Beale
supported this idea
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I have been using Xero for the last 18 months as my old program didn't have a lot of the features Xero does. I have had to subscribe to the standard plan as the last 3 months have gone over 20 invoices. I have never gone over 40 per month and only recently gone over 30, it seems ridiculous to me that plans jump from 20 per month to unlimited. I feel there should be another option! I don't use payroll or bill payments at all, as my husband is a self-employed mechanic. I use Xero for invoicing and bank reconciliation.