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  1. 72 votes

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    Rose Beale commented  · 

    I have been using Xero for the last 18 months as my old program didn't have a lot of the features Xero does. I have had to subscribe to the standard plan as the last 3 months have gone over 20 invoices. I have never gone over 40 per month and only recently gone over 30, it seems ridiculous to me that plans jump from 20 per month to unlimited. I feel there should be another option! I don't use payroll or bill payments at all, as my husband is a self-employed mechanic. I use Xero for invoicing and bank reconciliation.

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    Rose Beale commented  · 

    i agree I use the standard plan as I occasionally go over 20 invoices a mth but never more than 35 it seems ridiculous to me that plans jump from 20 per month to unlimited. I feel there should be another option! I don't use payroll or bill payment at all.

    Rose Beale supported this idea  · 
  2. 5 votes

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    Rose Beale supported this idea  · 
  3. 7 votes

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    Rose Beale supported this idea  · 
  4. 37 votes

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    Hi everyone, returning from my last update I wanted to confirm that we have released generative answers in Xero in app help for all customers.

    We appreciate this isn't a direct live chat feature that is being asked for in this idea and will move the status back to Submitted, however we'd recommend giving this a try when you're next looking for an answer while working in Xero.

    This feature takes into account what page you’re viewing, and the version of Xero you use, to do the best to ensure that the information provided is relevant to you.

    Live chat is not something we have planned at this stage but if any steps are planned toward this, we'll let you know here.

    Rose Beale supported this idea  · 
  5. 55 votes

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    Hi team, thank you for all your feedback. We're in the process of developing the edit view of the line item grid within new invoicing and will be incorporating the ability to manually add a row and the ability to move blank rows within the invoice. Once released blank lines will be able to be saved within the invoice so you can separate lines or groups of lines as you need. I'll keep you updated on when this goes live.

    Rose Beale supported this idea  ·