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  1. Invoice - Add notes/comments line item

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    26 comments  ·  For small businesses » Business features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, understand the difference between a description only line and what's being asked for in the idea here. 

    This isn't something we have planned at present. 

    We do want to highlight the existing option for anyone interested that could benefit from the option mentioned earlier in the conversation (thanks, Paco) 

    Currently, it is possible to 'description' only lines to an invoice (with no Qty or Price) where you can enter up to 4000 characters worth of detail that could help you signal a note within an invoice to your customer. 

    We will continue to assess ideas in the forum here and let you know if there are any changes surrounding this to share. 

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    Mark Williams commented  · 

    Hi,
    I have just submitted this as an issue (and received feedback and direction to this page. I must add my support for this function. Whilst I note the ability to add detailed notes/explanation to the 'description' column, this is not ideal and ultimately ends up using a lot of vertical space in an invoice. Nor does it address the need to make comment on individual items on the invoice.
    Nor does it allow for formal notes on works outstanding, works to be scheduled, etc. that most normal service provision businesses require.
    PLEASE make this a priority. The inability to adjust your invoice template to individual business needs is likely to see businesses like mine looking elsewhere for accounting packages.

    Mark Williams supported this idea  ·