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  1. 225 votes

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    Thanks so much for jumping in and sharing your thoughts on this, community. We really appreciate you taking the time to explain how improvements to Hubdoc's data extraction would help you.

    We see how extracting more detail could help cut down manual data entry, and it's worth highlighting that since this idea was started we've added a few enhancements that may have solved the needs for some in this idea;

    • Upload in Bills - you can now drag & drop or upload bills directly to your Xero organisation which could save you an extra step not having to publish 
    • Credit note detection - Hubdoc can now detect when publishing a Credit Note and will get you to review the document
    • Improved the accuracy of the supplier 

    Front-footing here we want to let you know that we don't have further developments planned for extracting more line item details within Hubdoc. If…

    Sebastian Naumann supported this idea  · 
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    Sebastian Naumann commented  · 

    We need this ASAP. I already asked Vic.AI, but they want too much money for an implementation.

    GET ON IT!!!!

  2. 101 votes

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    Sebastian Naumann supported this idea  · 
  3. 481 votes

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    Hi everyone, we understand how frustrating it is when important emails like invoices are filtered or blocked, and how this affects customer trust and timeliness of engagement with your transactional communications. Thank you for continuing to share examples and highlighting the impact this has on your business.

    We’ve made meaningful progress towards enabling email sending from your own domain. While progress is taking longer than we’d like, we can confirm that substantial backend work is underway. This work spans multiple interdependent teams across Xero, and there are still important steps we need to work through before we can release the capability to customers reliably.

    As we continue to develop this capability, there are a few questions that would help our product teams ensure we’re solving the majority of our users’ needs in this space, with a reliable and secure solution.

    We’d really appreciate your input on the following questions, either…

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    Sebastian Naumann commented  · 

    So this is really needed ASAP. All my invoices are all going to SPAM. Is Xero going to reimburse for the addl. time spent?

  4. 14 votes

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    Sebastian Naumann supported this idea  · 
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    Sebastian Naumann commented  · 

    I found that the issue is, that if it's posted via, for example HubDoc, the user does not really show. It's marked "System Generated" :/