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  1. 108 votes

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    Hi everyone, thanks to everyone that completed and fed back through our earlier survey. We appreciate you sharing needs in sequential invoice numbering and will continue to consider these needs as we evolve invoicing in Xero.

    Right now, we want to be upfront that there are no direct changes planned for how invoice numbers are assigned.

    We'll keep monitoring interest of this here and will update if there are any developments.

    Spencer Clarke supported this idea  · 
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    Spencer Clarke commented  · 

    Why oh why has Xero not ensured that New Invoicing includes all the functionality of Classic?

    The numbering system auto-saves before I can renumber (we use two numbering systems - one for online automated sales and one for offline Xero sequential numbering).

    New Invoicing then skips sequential numbering when we add an online invoice (for which its sequential numbering system starts with 999).

    As it stands, I am concerned that Xero has made us uncompliant in the UK with HMRC sequential numbering rules - and that this could lead to financial penalties. Thank you Xero. You've managed to create a problem when there wasn't one before...

    Oh - and another thing - your survey does not allow for multiple answers to explain how and when we invoice. So even that has been poorly thought-out.

  2. 480 votes

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    Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.

    Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:

    • what’s available in new invoicing right now,
    • timelines for features and enhancements going live in new invoicing, as well as
    • a comparison table between the classic and newer versions of invoicing.

    We'll be updating this page regularly.

    Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.

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    Spencer Clarke commented  · 

    Please ensure the following is transferred to New Invoicing - it is essential:
    Make manual tax adjustments from the invoice subtotal

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    Spencer Clarke commented  · 

    Please do not insist on a 24-hour switchback - it's annoying. Also, I'd like to see Classic Invoicing remain a choice. If you did this - your clients would vote with their feet!

    Spencer Clarke supported this idea  · 
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    Spencer Clarke commented  · 

    New Invoicing for us is very slow (takes x2 as long for our monthly invoicing), doesn't automatically send invoices via the Xero network (so clients now have to manually create our invoices as bills) - and there are countless other features which are WORSE than the current 'Classic' invoicing, which have been listed by users on their support page. Please Xero, listen to customers and cancel/postpone the changes.

  3. 110 votes

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    Hi everyone, we wanted to return and give you an update here. As mentioned in our last post - we want to be forth right that we don't have any plans to remove 'Powered by Xero' from emails sent from Xero, with intentional purpose and based on findings from interactions we can see having true benefit to customers in getting paid faster. 

    That said, we appreciate the feedback we've received and have made changes since this was initially raised to reduce the size of the footer where this is shown and have removed the hyperlink to xero.com. We will continue to develop the invoice email to continue to drive improvements for our customers and the ways you receive payments.

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    Spencer Clarke commented  · 

    Xero - please remove your logo from my email communications ASAP - or I will switch to an alternative product.

    Spencer Clarke supported this idea  ·