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  1. 837 votes

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    Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product. 

    We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage. 

    As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…

    Fanni Saffer supported this idea  · 
  2. 1,013 votes

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    Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.

    As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).

    We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.

    That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.

    In the meantime, as has been shared by others over time there are a few ways you could accomplish this…

    Fanni Saffer supported this idea  · 
  3. 312 votes

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    Fanni Saffer supported this idea  · 
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    Fanni Saffer commented  · 

    Hi Xero Team,

    I’d like to suggest an improvement to customer statements in Xero. At present, overdue invoices appear on Outstanding Statements, but it would be really helpful if the statements could show this information in a clearer, more structured way.

    Specifically, it would be great if Xero could:

    Display “days overdue” (e.g. 7 days, 30 days, 60 days) next to each overdue invoice line on the statement, so customers can easily see how long payments have been outstanding.

    Provide a separate section on the statement dedicated to overdue invoices, showing:

    A list of all overdue invoices,

    The total overdue gross balance,

    This would make statements much more powerful as a credit control tool, giving customers a clear view of what is overdue versus what is simply outstanding.

    I believe this would save time for businesses chasing payments, improve clarity for customers, and reduce disputes around overdue amounts.

  4. 6 votes

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    Fanni Saffer shared this idea  ·