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854 votes
Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.
As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.
Fanni Saffer
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1,039 votes
Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.
As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).
We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.
That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.
In the meantime, as has been shared by others over time there are a few ways you could accomplish this…
Fanni Saffer
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317 votesFanni Saffer
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6 votesFanni Saffer
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Hi Xero Team,
I’d like to suggest an improvement to customer statements in Xero. At present, overdue invoices appear on Outstanding Statements, but it would be really helpful if the statements could show this information in a clearer, more structured way.
Specifically, it would be great if Xero could:
Display “days overdue” (e.g. 7 days, 30 days, 60 days) next to each overdue invoice line on the statement, so customers can easily see how long payments have been outstanding.
Provide a separate section on the statement dedicated to overdue invoices, showing:
A list of all overdue invoices,
The total overdue gross balance,
This would make statements much more powerful as a credit control tool, giving customers a clear view of what is overdue versus what is simply outstanding.
I believe this would save time for businesses chasing payments, improve clarity for customers, and reduce disputes around overdue amounts.