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  1. 343 votes

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    Hi everyone, thank you for your feedback on this here. Through testing we found that majority of our customers would Approve and email an invoice at once, which is why this was developed as the default in new invoicing. That said we appreciate others would like a different action as their primary option.

    While we don't have direct plans for adding the ability to set a default for this action, we're listening to your feedback and looking into how we can improve efficiency and speed things up for you when using new invoicing through the use of keyboard shortcuts. We'll share more news when we've confirmed what this shortcut looks like and are closer to providing this to you all.

    Donna Anthony supported this idea  · 
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    Donna Anthony commented  · 

    I like the approve and send, but the default needs to be flexible enough for different users. Like the idea of selecting a default.

  2. 348 votes

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    Appreciate your feedback on how you'd like to see new invoicing improved to create more efficiency processing sales with Xero. There are a couple of different requests around defaults looped into this one idea that would be good to unpick and keep separate so we can keep you updated on any progress for each individually. 

    For interest around being able to set a default for the 'Approve and Send' button - There's an idea that's been started for this here that I'd recommend joining.
    Kathy, your recent comment sounds more like the ability to be able to send invoices to a contact group with new invoicing - we totally get the interest in this too and have an idea for this here that you can follow.
    Taking on board feedback we have made a change with the new send experience so now, selections for 'Include PDF of invoice' and 'Send…

    Donna Anthony supported this idea  · 
  3. 659 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Donna Anthony supported this idea  · 
  4. 600 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

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    Donna Anthony commented  · 

    The history no longer show what email that the invoices were sent to. I can't understand why features already in place would be removed with the "improvements."

    Donna Anthony supported this idea  · 
  5. 714 votes

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    Hi everyone, some time on since my last update I wanted to give you more of an idea of the work we have going on to help reduce the number of steps and actions in new invoicing. Along with the changes mentioned in my last update, we've since released a change to the view of an invoice to shift details back into their own columns (similar to classic), while a small change we know it's improved visibility for some of our customers.

    We also have other work in development atm that’ll further help here like a new line item grid when editing your invoice - wrapped up in this we’ll be introducing changes you’ve been asking for like the ability to create a new tracking option or account code without having to navigate away from the invoice, we’re increasing the number of items that you can view from the drop…

    Donna Anthony supported this idea  · 
  6. 105 votes

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    Donna Anthony commented  · 

    Please put this default back into the invoicing. I sent 20+ invoices at a time. It's unlikely I will remember to select "send to myself" 20+ times in a morning. Especially since I've not had to do this before.

    I also much prefer the classic layout. I wanted to like the new layout, but I don't love it.

    Donna Anthony supported this idea  · 
  7. 1 vote

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    Donna Anthony shared this idea  · 
  8. 286 votes

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    Donna Anthony supported this idea  · 
  9. 83 votes

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    Donna Anthony supported this idea  · 
  10. 5 votes

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    Hi team, returning to the idea here I wanted to check if this is still an issue? With the Payable Invoice Details report you'll find you can 'Group by' Contact and there are options to include Balance, Gross Tax and Net columns within the report so you can get a full break down and totals for each. 

    Donna Anthony supported this idea  · 
  11. 458 votes

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    Donna Anthony supported this idea  ·