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  1. 535 votes

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    Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.

    We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.

    That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks

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    Shelly Stevens commented  · 

    If simply reverting to draft is not an option, then yes I believe what you're offering to implement will be acceptable.

    Shelly Stevens supported this idea  · 
  2. 30 votes

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    Shelly Stevens supported this idea  · 
  3. 313 votes

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    Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding the ability to split batch payments when reconciling, and understand it currently takes extra steps to reconcile when a single invoice among a batch has been paid, or when there are multiple payments to the same entity for different invoices.
    Being transparent, we don’t have direct plans for making this change within the foreseeable future but if anything changes in this space, we’ll update you on this idea!

    Shelly Stevens supported this idea  · 
  4. 2 votes

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    Shelly Stevens shared this idea  · 
  5. 659 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Shelly Stevens supported this idea  · 
  6. 113 votes

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    Shelly Stevens commented  · 

    I could not agree more! This is a basic feature that is missing. Quickbooks does this particular function perfectly. Why can't Xero update this feature as customers have been asking for 3 years for them to do? It's not a difficult programming change/update.

    Shelly Stevens supported this idea  · 
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    Shelly Stevens commented  · 

    It can be done in Quickbooks without having to start all over. It’s especially frustrating after entering 10 lines to an invoice to have to start all over. I’d like to please make an official request that Xero add the ability to change payment methods without needing remove and redo. This is such a simple add, I can't believe it hasn't been done already.

  7. 94 votes

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    Shelly Stevens supported this idea  · 
  8. 206 votes

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    Hi team, I wanted to share that the recent updates for the Reconcile page have now been released to all users. This includes a search bar at the top of the page and includes filters for date range and amount. This provides the ability to look up criteria of your statement lines and narrow down your search. 

    You'll also find you can now view more statement lines per page, with up to 50 at a time - You'll find more on this and other updates shared on our blog. 

    We appreciate the ask on this idea is a search across all statement lines, across all bank accounts. I want to confirm this is not something we have plans for developing at this stage, and I'll move this idea back to 'submitted' so we can continue to track and update you if there is any progress of this, here. 

    Shelly Stevens supported this idea  ·