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  1. 844 votes

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    Hi everyone, thanks for all the interest here. We understand the pain point of extra work when you need to apply a credit to a bill that's already part of a batch payment.

    We are committed to enhancing your ability to manage, pay and track supplier bills from Xero. Through strategic partnerships in the UK and US customers can already pay bills online, delivering a comprehensive, bank-agnostic online bill payments experience.

    Our product team's current focus is on delivering solutions like this to more regions, and continuing to develop these flows.

    We want to be transparent that we don't have any plans to change the credit application process right now.

    We understand this isn't the answer you were hoping for, and are sorry for any disappointment. Please know that we appreciate you taking the time to share your experiences and helping us understand how you use Xero. We’ll update this…

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    Gurpreet Singh commented  · 

    I am aware that Xero resolves the users issues based on the number of votes they got for a particular request and their needs, recently i saw a article that says xero made some updates about allowing bulk voiding of bills/credits (got votes 107 only) , this case was sitting here since May 18, 2023 with 619 votes - don't you think it is essential and needed to be resolved by now ? as of yet no one from Xero even started working on this, very disappointing
    Please do look into this request as we are having a really hard time to apply each single credit notes against the bill and then make the payments , if we have 150 credits every week to process it takes forever to apply it against a random Invoice first and then make the payment.

    Gurpreet Singh supported this idea  · 
  2. 6 votes

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    Gurpreet Singh shared this idea  · 
  3. 56 votes

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    Gurpreet Singh commented  · 

    This is very frustrating that we need to manually allocate the bill credits against the outstanding Invoices, it's taking a lot of time to do so, I highly request Xero to please come up with a solution

    Gurpreet Singh supported this idea  · 
  4. 437 votes

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    Thanks for sharing your thoughts on bulk allocation of credit notes, everyone. We understand that manually applying credit notes one by one can be time-consuming, and we appreciate wanting a a faster, more streamlined solution.

    Currently, while we know it won't be the flow that suits all, it's possible to apply credit notes to multiple invoices for a single contact by opening the credit note and selecting the invoices to apply it to.

    Atm, we're in the process of releasing a new experience for Sales Credit Notes. This work will enable us to develop changes like you're asking here longer term. However, the initial release is focused on developing existing features into the new Credit Notes experience. Once this is fully rolled out the team will have more capacity to consider enhancements like bulk allocations, however we want to be upfront that this isn't planned for the short term.

    We…

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    Gurpreet Singh commented  · 

    This is very frustrating that we need to manually allocate the bill credits against the outstanding Invoices, it's taking a lot of time to do so, I highly request Xero to please come up with a solution

    Gurpreet Singh supported this idea  ·