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  1. 464 votes

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    Leah Shangrow supported this idea  · 
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    Leah Shangrow commented  · 

    There is another open product idea for this same problem, that has 276 votes.

    https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/45925075-bills-option-to-unapprove

    Seriously xero! That's 540 people who have now upvoted this critical feature over th elast 8 years since it was first propsed. What does it take to get Xero to pay attention to the needs of their customers?

  2. 538 votes

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    Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.

    We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.

    That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks

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    Leah Shangrow commented  · 

    Yes please! We have a multi-step approval process as our organization handles money that does not belong to us. If a payment is accidentally marked as approved instead of being submitted for approval (which is incredibly easy to do considering the strange button placement on bills) we MUST be able to change the bill status back to "awaiting approval" or "draft" so that our clients' money isn't accidentally sent out somewhere before all the critical review steps have been completed. If you can't easily make the bill stages revert, can you at least make the save as draft/submit for approval buttons more obvious, and put the approve button in the dropdown instead? Such a silly problem with such dangerous implications that could be so easily avoided!

    Leah Shangrow supported this idea  · 
  3. 135 votes

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    Leah Shangrow commented  · 

    Agreed, we need this feature asap because different payments methods are handled by different people within our org (cheques versus wires, for e.g.), so to have a place to immediately see how we need to pay the bill (and therefore who is responsible for paying it) is pretty critical. It's surprising Xero doesn't even have a place to record this on the contact page.

    Leah Shangrow supported this idea  · 
  4. 52 votes

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    Leah Shangrow supported this idea  · 
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    Leah Shangrow commented  · 

    Agreed, also need this functionality for purchase order templates. Tracking categories are important for approvals when crediting certain sales agents so the fact you can't export the purchase order from xero with all the necessary information seems like a huge oversight on Xero's part. Hope to see this developed soon.

  5. 5 votes

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    Leah Shangrow commented  · 

    Upvote. This is a dealbreaker. As a Canadian company in an international market our ability to compete with large American firms hinges on our ability to fully operate in USD. We have been recently onboarding with Xero as an alternative to Quickbooks but this is a huge oversight on Xero's part and we are now strongly reconsidering returning to your competitor.

    Leah Shangrow supported this idea  · 
  6. 26 votes

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    Leah Shangrow commented  · 

    Surprising Xero can't do this. Quickbooks can. Xero please escalate this development project? We are considering leaving Xero because it doesn't have this critical functionality and it's costing us too much money in manual labour to calculate it all outside your software.

    Leah Shangrow supported this idea  ·