Settings and activity
4 results found
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359 votes
Hi everyone, we thoroughly appreciate your input and letting us know your appetite for being able to set the Reply to address for your Xero organisation, here in the idea. As many will have seen with new invoicing, our team have begun testing and making small change to the send experience. While we've been able to make these changes when developing other areas of Xero, we want to be upfront that we don't have a timeframe of when we'll upgrade the email settings page just yet, but this is something we will get to in time - when we do our team will also review the Reply to address options as part of this. So, though there is no movement to share on this just yet please know we will let you know here as soon as there is.
Nicholas Rose
supported this idea
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An error occurred while saving the comment -
17 votes
Hi Kirsty, having looped in with the team this placeholder is not something that has been developed in new invoicing and isn't on the immediate plans at present.
For the time being, you'll be able to use the shortcut shared in classic invoicing. We'll re-open the idea to continue building traction in this here and I'll update you if there is any progress surrounding placeholders that'd help here.
Nicholas Rose
supported this idea
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79 votes
An error occurred while saving the comment Nicholas Rose
commented
Include the XERO monthly subscription invoice as a PDF attachment in the email I get. Simple.
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4 votesNicholas Rose
shared this idea
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If you have two or more companies (organisations) in a multi-organisation package, the e.g. invoice emails sent to customers go from the login-email.
This is unprofessional, as if the login email address to XERO is for Company 1, when Company 2 sends out an invoice by email, it goes from Company 1's email address.
This is such an obvious fault, I do not understand why XERO has not addressed this.
XERO has told me that to resolve this, I should have two complete separate accounts, and lose my 5% discount. However, this is not acceptable, as I would have to logout then login every time I want to change accounts
There must be tens of thousands of users who use multi-organisational XERO, so I urge all of you to VOTE on this idea.
Thank you.