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  1. 283 votes

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    Hi team, as you may have seen from our Designer Jen's message this idea is in discovery with the team now doing some testing on early concepts.

    We'd love to have your input as part of this and if you'd like to take part we invite you to fill in this quick survey. 📝

    While we may not be able to invite everyone into these sessions our team will be in touch over the next few weeks.

    I'll be sure to share any further updates on tyhis with you all here. Thanks!

    Kerry Ramsden supported this idea  · 
  2. 413 votes

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    Hi everyone, we thoroughly appreciate the feedback we've been receiving about the sizing of widgets and desire for more flexibility with these.

    Our product teams are currently working on updates to allow resizing of more of the widgets on the Homepage.

    There are considerations that weigh into what's possible' like what information sits within each widget.

    The resizing will work in the same way as what has been provided with the Cash in and out, and Chart of accounts watch list widget.

    I'll be sure to keep you updated here as new widget sizes are rolled out. Thanks

    Kerry Ramsden supported this idea  · 
  3. 382 votes

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    Hi everyone, we appreciate the attention this idea has been getting. It's really good to hear how we can continue to improve the Homepage for our differing customers needs. We understand not all the widgets maybe useful to every user, and the 'Customise' button will let you add or remove widgets to reduce what you see on the Homepage.

    Taking on board feedback we're looking at the sizing of widgets and you'll find the 'Chart of Accounts' and 'Cash in and out' widgets are now smaller by default with an option to 'Make larger' - You can follow further updates for this on the idea here.

    We have plans to dig deeper into possible 'view' options (like the different levels of views being asked here) in the new year and I'll share further updates here when this gets picked up. 🙂

    Kerry Ramsden supported this idea  · 
  4. 681 votes

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    Hi community, thank you for all the engagement and we can see the growing interest in improvements to help simplify your view of information on the new Homepage and navigate important information and insights with more ease.

    Right now, our team have a few pieces of work underway intended to help with some of the pain points that have been raised here these include:

    • More options for the sizing of widgets so you can reduce these frames and better position this information on your screen
    • More customisation of information within a widget like being able to remove visuals
    • Improving the experience of moving widgets when editing the homepage to make it more obvious when dragging and dropping them to different positions on the page

    We’ve also roadmapped further changes for later this year, once everyone is on the new experience. I’ll share more updates as we progress.

    Kerry Ramsden supported this idea  · 
  5. 1,223 votes

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    Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

    We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

    In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

    • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
    • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
    • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
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    Kerry Ramsden commented  · 

    Obviously not implicating their work loads.. only 1,141 votes!

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    Kerry Ramsden commented  · 

    Yes we are already looking at other options. Customers will be lost, paying a premium for an accounting system with these flaws is unacceptable.
    Xero needs to motivate some changes very quickly.

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    Kerry Ramsden commented  · 

    Yet another brush off.....perhaps we should apply to work for Xero....I'm sure you all like myself have HMRC and other statutory deadlines to work to....completely unacceptable to be waiting months/years!

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    Kerry Ramsden commented  · 

    My Trustpilot Review:

    Requests not being actioned by Xero.
    I appreciate things take time however, requesting simple tweaks such as being able to flag Bills as in dispute/query are not being action despite numerous requests. Pointless having a request page if Xero do not action any!!!

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    Kerry Ramsden commented  · 

    Well done Gemma

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    Kerry Ramsden commented  · 

    I totally agree with Chris Curlett, Xero will lose customers if they don't keep up with requests. We are already looking at other software.

    Kerry Ramsden supported this idea  · 
  6. 7 votes

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    Kerry Ramsden supported this idea  ·