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  1. Bills - Flag a Bill as 'in dispute / query'

    1,178 votes

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    281 comments  ·  For small businesses » Business features  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

    We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

    In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

    • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
    • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
    • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
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    Kerry Ramsden commented  · 

    Obviously not implicating their work loads.. only 1,141 votes!

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    Kerry Ramsden commented  · 

    Yes we are already looking at other options. Customers will be lost, paying a premium for an accounting system with these flaws is unacceptable.
    Xero needs to motivate some changes very quickly.

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    Kerry Ramsden commented  · 

    Yet another brush off.....perhaps we should apply to work for Xero....I'm sure you all like myself have HMRC and other statutory deadlines to work to....completely unacceptable to be waiting months/years!

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    Kerry Ramsden commented  · 

    My Trustpilot Review:

    Requests not being actioned by Xero.
    I appreciate things take time however, requesting simple tweaks such as being able to flag Bills as in dispute/query are not being action despite numerous requests. Pointless having a request page if Xero do not action any!!!

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    Kerry Ramsden commented  · 

    Well done Gemma

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    Kerry Ramsden commented  · 

    I totally agree with Chris Curlett, Xero will lose customers if they don't keep up with requests. We are already looking at other software.

    Kerry Ramsden supported this idea  · 

  2. CIS - Verify Subcontractor without specifying CIS rate

    7 votes

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    submitted  ·  0 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    Kerry Ramsden supported this idea  ·