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  1. 7 votes

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    Pablo Maurin commented  · 

    It would be great to make the phone number shown in the contact page a hyperlink. Similar to how emails use `mailto:...` the phone number can be made a hyper link with `tel:...`.

    Pablo Maurin supported this idea  · 
  2. 649 votes

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    Hi everyone, we’ve taken time to review the suggestion to include custom fields for both invoices and contacts, and recognise the value it'd bring in helping users capture more detailed information and avoid manual processes.

    However, with other focuses drawing the teams attention such as multiple addresses this idea is not on our current development roadmap.

    As we continue to plan future roadmaps, being highly supported this idea will continue to be considered, however we want to be open about it's current position with you all here. We appreciate you sharing your feedback and for your ongoing participation in the Xero community. Any changes to this status will be shared with everyone on this idea.

    Pablo Maurin supported this idea  · 
  3. 730 votes

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    Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

    Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

    While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

    Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

    We do regularly review all ideas here, and your input is vital. We'll…

    Pablo Maurin supported this idea  · 
  4. 16 votes

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    Thanks, Carol for submitting your idea.

    We've reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

    Pablo Maurin supported this idea  · 
  5. 44 votes

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    Sorry to hear you're not liking the refresh of the Files inbox, Felicity. The intention is to make managing and working with your files simpler and more efficient.

    Just to confirm, when you say this has added extra clicks for you - would that be the need to go to the Archived tab to access a fioder you've moved a file to?

    Pablo Maurin supported this idea  · 
  6. 5 votes

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     ·  0 comments  ·  Practice tools  ·  Admin →
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    Pablo Maurin supported this idea  · 
  7. 8 votes

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    Hi team, as another update surrounding passkeys we wanted to share that this week we've released passkey log in for Xero Me app users who haven't set up MFA yet. This is just the first stage, and over the coming months we'll progressively make this feature available to more users. I'll be back to share more as passkeys become available to more users.

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    Pablo Maurin commented  · 

    In addition to Touch ID/Face ID, it would be really great to have YubiKey support.

    Pablo Maurin supported this idea  · 
  8. 70 votes

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    Thanks for sharing with us here, everyone. We appreciate why you'd like simpler methods to improve efficiency when logging in to use Xero. 

    Our product team have started some work to enable logging into Xero using passkeys. As mentioned in some of your comments, this'll support Yubikeys by default.

    For now, we'll move this idea to Under review and I'll come back to keep you updated on the latest news for this feature.

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    Pablo Maurin commented  · 

    +1

    I'm a new Xero user. I selected the product because of the automated bank feeds, invoicing, and what looks like an effort to allow external developers (https://developer.xero.com/) building tools that interact with it.

    I am shocked to learn that the best Xero can do for security is just an authenticator app.

    I would like the accounting system that is essential for managing ALL of my company financials, and literally moving money in and out of my accounts to be protected by modern security best practices. In this case Hardware keys and passkeys.

    Pablo Maurin supported this idea  ·