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1. AU Payroll - Payroll Advisors to receive Superannuation email notifications

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   8 comments  ·  Payroll & expenses » Payroll  ·  delete…  ·  Admin →
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   In development  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi team, we appreciate the interest here especially with upcoming Payday Super. I'd like to share that notifications and prompts are being developed with some of the changes we're working on, and achieve what's being asked here.

   I'll round back when this is live and confirm what these look like to help in your processing of Superannuation here.

   Laura Mazzella supported this idea  ·  29 October, 2026

2. Payroll AU: Widget for super payments - especially failed/returned

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   0 comments  ·  Payroll & expenses » Payroll  ·  delete…  ·  Admin →
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   Gaining Support  ·  AdminDavid Reynolds (Admin, Xero) responded

   Thanks for sharing your idea, and letting us know the changes that matter most for you.

   We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

   Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

   Laura Mazzella shared this idea  ·  28 October, 2026

3. Payroll AU: Auto Super > In web notification of bounced auto super

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   1 comment  ·  Payroll & expenses » Payroll  ·  delete…  ·  Admin →
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   Gaining Support  ·  AdminDavid Reynolds (Admin, Xero) responded

   Thanks for sharing your idea about having a notification in Xero when contributions have been returned.

   We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

   Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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   Laura Mazzella commented  ·  28 October, 2026  ·  Edit…  ·  delete…

   Thanks Desiree for suggesting this.

   We too would like to have a way to oversee client super payment obligations so that we can prompt a reminder to the client. This potentially averts a breech of the payday super rules and avoids the need for voluntary disclosure statements and ATO assessments.

   The alarm function for missed payments is critical - having reviewed a number of clients as we are preparing BAS we have noted that there are several cases of bounced payments that the clients are not aware of.

   As a minimum - could Xero create a widget that we can add to the homepage? or incorporate it into the pay run widget?

   Save Submitting...
   Laura Mazzella supported this idea  ·  28 October, 2026

4. Email Settings: Add a default CC email address to templates

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   23 comments  ·  Users & setup » Navigation  ·  delete…  ·  Admin →
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   submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi everyone, a few different asks within the idea here and I'd like to confirm what is currently possible to help clarify. 

   We have recently released a new send modal with new invoicing - with this update you now have the ability to cc and Bcc emails when sending individual invoices from Xero with new invoicing. 

   While it's not possible to set default cc and Bcc email at the email template level at present this may be something we look into further down the line and we will keep you updated of any planned improvements through this idea. 

   For the time being, if there are other people for a contact that you'd like to ensure also receive emails you can add them as additional people to the Contact record and select to 'Include this person in emails sent to this contact' 

   On the other hand, if you'd like to ensure you receive a copy of the email being sent make sure the 'Send myself a copy' option is checked beneath the email on the right of the send modal - This is a browser setting triggered by your last selection. So, should remain checked for the next invoice you send. 

   When you send emails from your Xero organisation, these are are sent from our email message service. If your customer replies using ‘Reply to’ from the email they’ve received, their reply will go to the ‘reply-to’ email address that has been set up in your email settings - There's been more discussion of this across in this idea. 

   Thought we appreciate this doesn't fully resolve the idea here, I hope my explanation above helps understanding and provides options for some of you here. We'll share if there are any further changes surrounding this, here. 

   Hi everyone, a few different asks within the idea here and I'd like to confirm what is currently possible to help clarify. 

   We have recently released a new send modal with new invoicing - with this update you now have the ability to cc and Bcc emails when sending individual invoices from Xero with new invoicing. 

   While it's not possible to set default cc and Bcc email at the email template level at present this may be something we look into further down the line and we will keep you updated of any planned improvements through this idea. 

   For the time being, if there are other people for a contact that you'd like to ensure also receive emails you can add them as additional people to the Contact record and select to 'Include this person in emails sent to this contact' 

   On the other hand, if you'd like to ensure… more

   Laura Mazzella supported this idea  ·  26 August, 2025