Skip to content
← Share and support customer ideas for Xero

Settings and activity

2 results found

  1. AU Payroll - Set up multiple auto super authorisers

    494 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    189 comments  ·  Payroll & expenses » Payroll  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    In discovery  ·  AdminSophie Lewis (Admin, Xero) responded

    Hi everyone, a quick update on multi-authorisation for Payday Super.

    We recognise that multi-authorisation is a priority for many of you, particularly as Payday Super approaches and businesses review how they manage super payments in Xero.

    Our Product team is actively working on an enhanced workflow for this, which is on track for release next quarter.

    We’ll share more updates as soon as we have more to confirm.

    An error occurred while saving the comment
    Laura Mazzella commented  · 

    Christine is right. The authorisation for Super has a background bank authorisation - if you process in Xero it automatically debits the funds from the bank.
    Having an unsecured login and phone to gain access to the code and login authority to process Super in Xero is a huge security risk.

    Xero - would you please provide an update as to when you will be making a second secure authority provision?

    An error occurred while saving the comment
    Laura Mazzella commented  · 

    Hi Xero team

    Can we please have an update as to the expected implementation of this feature. Our clients are asking us for advice on when this will become available and we need to be able to advise them.
    I note many other software providers have advised in their recent PayDay Super setup communications that having multiple authorisers/back up authorisers is best practice.

    An error occurred while saving the comment
    Laura Mazzella commented  · 

    Thanks to all the Users and Agents who keep relating how important this is with the upcoming changes.

    I note the last response from the Xero team was in March - it would be great if we could get an update from them as to when we can expect to see this implemented.

    An error occurred while saving the comment
    Laura Mazzella commented  · 

    Hi all

    We thought we could work around an Authorised User on leave by logging in and changing the AU temporarily if they are on leave.

    Several of our client files have the Authorised User (AU) as the same person as the Subscriber. That would not work in that scenario as there is only one person with that access - what if that person is not just on leave but unable to carry out the action (health reasons etc)?

    Also, there is a lot of focus on the AU being away on leave but what if they have been terminated? You may not have a new employee on board within the 7 day deadline and I know many Subscribers who would not have the Xero skills knowledge to transfer that Authority to a contingency processor or log in themselves.

    Does anyone have any work around thoughts while we wait for a Second AU function to be added?

    Laura Mazzella supported this idea  · 
    An error occurred while saving the comment
    Laura Mazzella commented  · 

    Our current authorised user (our client) is away overseas. We (Tax agent) cannot complete lodgement even through she can send the authorisation code via SMS. Lodgement will be further delayed and SGC penalties will increase.
    Absolutely critical that there is a backup authorisation feature here.

  2. Email Settings: Add a default CC email address to templates

    75 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    16 comments  ·  Users & setup » Navigation  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, a few different asks within the idea here and I'd like to confirm what is currently possible to help clarify. 

    We have recently released a new send modal with new invoicing - with this update you now have the ability to cc and Bcc emails when sending individual invoices from Xero with new invoicing. 

    While it's not possible to set default cc and Bcc email at the email template level at present this may be something we look into further down the line and we will keep you updated of any planned improvements through this idea. 

    For the time being, if there are other people for a contact that you'd like to ensure also receive emails you can add them as additional people to the Contact record and select to 'Include this person in emails sent to this contact' 

    On the other hand, if you'd like to ensure…

    Laura Mazzella supported this idea  ·