Settings and activity
4 results found
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78 votes
Lucy Heaton
supported this idea
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40 votes
Hi everyone, thanks for all the context you’ve shared on how this impacts your workflows. We understand how a simple in-product setting for showing delivery address on an invoice would improve efficiencies for you all here.
Currently, the best option remains to insert the ContactPhysicalAddress merge field/s with the use of an advanced invoice template.
However as part of a larger piece of work we’re doing to develop multiple addresses per contact within invoices, this is an idea we’ll be solving for.
We can’t provide definite timeframes but will shift to In development and share further news as it progresses with you all here!
An error occurred while saving the comment An error occurred while saving the comment Lucy Heaton
commented
Why is it that whenever I discover a feature of xero that could be useful for us, I then find it is missing critical parts thereby rendering it useless? You have been around long enough to have learned how accountancy works by now, you cannot use the excuse that you are "just a start-up". Why do your invoices not show the delivery address? Why can I not manually enter a delivery address on to an invoice? Why do the notes from the Quote where I have put the delivery address as a workaround for your primitive system, not transfer to an invoice? This is 2026, you really should be better than this by now.
Lucy Heaton
supported this idea
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242 votes
Hi everyone, we acknowledge your strong interest in this feature, and how enabling 'Title' and 'Summary' fields from a Quote to automatically carry over when you convert it to a Sales Invoice would add more context for your customers.
In lieu of this feature directly, to include this information on your invoices you could currently copy & paste as a description only line within your invoice, or copy into the contents of your email when sending the invoice.
However, we understand this is an extra step that you'd like to eliminate to improve work flow and consistency between quotes and invoices.
We want to be transparent about the current situation. While we appreciate all your feedback and the detailed explanations of how this impacts your businesses, there are no plans to develop this idea at this time.
Lucy Heaton
supported this idea
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158 votes
Hi everyone, there’s been a lot of thoughtful input shared on this idea, and we understand the efficiency and value this could bring for teams working with large or fast-changing contact lists.
While this request is not in the pipeline, that does not mean the need has gone unnoticed.
Your feedback continues to shape how we look at these gaps, and we appreciate you taking the time to explain what this would mean for your workflows.
We know this might not be the outcome many of you were hoping for. This idea will remain open for votes so we can continue to capture support, and we'll make sure to post here if the status changes in future.
An error occurred while saving the comment Lucy Heaton
commented
This is such a basic function of accounts, and it just shows that Xero have absolutely no clue what they're doing. Your customers are literally telling you how to make your program less **** and you stubbornly sit there and refuse to implement any improvements.
Lucy Heaton
supported this idea
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Your invoice template is woefully inadequate and clearly "designed" by someone who never actually sends invoices. ALL invoices should include a box for the delivery address by DEFAULT. The delivery address should be entered MANUALLY for EACH INVOICE. It should NOT be part of the contact information because most business customers have multiple sites or different customers they want to deliver to and it is obviously stupid to have to keep changing this in the account details.