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  1. 1,127 votes

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    Hi everyone, we appreciate the interest surrounding this idea, however we want to be open that we're unable to extend our log-out time past 60 minutes. Xero hold a lot of sensitive information including bank data and we're required to be as secure as online banking.
    Any session information running on a web browser can potentially be stolen. If the session does not time out. You then have an infinitely long vulnerability window to session hijacking. Our best option is to keep a tight expiration window on the session cookie, and regenerate them frequently. Even setting a long timeout doesn't help with this - too long a timeout will greatly increase the risk of invasion or potentially jeopardise your personal data and the safety and integrity of the Xero application itself. This is why we maintain control of this.
    If we detect there's been no activity on a page (e.g…

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    Lucy Heaton commented  · 

    STOP SIGNING ME OUT. I HAVE DOWNLOADED THE DESKTOP APP AND YET YOU STILL KEEP SIGNING ME OUT. NO OTHER PROGRAMME DOES THIS. MICROSOFT WORD DOESN'T ASK ME TO SIGN IN EVERY 5 MINUTES. FIX YOUR STUPID PROGRAMME!

    Lucy Heaton supported this idea  · 
  2. 92 votes

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    Lucy Heaton supported this idea  · 
  3. 254 votes

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    Hi community, we want to provide an update and let you know we are reviewing these ideas and have a close eye on the support this idea continues to receive.

    We understand that for some businesses, a quote’s title and summary are important details that should carry through to an invoice, and appreciate that automating this would improve consistency and reduce manual re-entry.

    Right now, Title and Summary aren’t available fields on Xero invoices - Supporting this would first require those fields to be added to invoices, before they could flow through automatically from quotes. From there, the change also needs to be considered across a number of surfaces, such as web, mobile, imports, exports, emails, and more.

    To be transparent, this work isn’t currently on our roadmap.

    For now, we recommend manually copying these fields from a quote into the description field on a new line within the invoice.

    …

    Lucy Heaton supported this idea  · 
  4. 162 votes

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    Hi everyone, there’s been a lot of thoughtful input shared on this idea, and we understand the efficiency and value this could bring for teams working with large or fast-changing contact lists.

    While this request is not in the pipeline, that does not mean the need has gone unnoticed.

    Your feedback continues to shape how we look at these gaps, and we appreciate you taking the time to explain what this would mean for your workflows.

    We know this might not be the outcome many of you were hoping for. This idea will remain open for votes so we can continue to capture support, and we'll make sure to post here if the status changes in future.

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    Lucy Heaton commented  · 

    This is such a basic function of accounts, and it just shows that Xero have absolutely no clue what they're doing. Your customers are literally telling you how to make your program less **** and you stubbornly sit there and refuse to implement any improvements.

    Lucy Heaton supported this idea  ·