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  1. As an existing Nest pension employer - we moved our payroll from an external supplier - in house to our existing Xero account. However, after repeated error messages - "Pension filling rejected by pension provider. Download and read the error report to learn about the problem." and 3 hours on the chat/phone/email with Nest saying ot was a Xero issue - I eventually got the response from Xero support below - it's a known error with the first submission! How have they either not fixed it - or at least offer help and guidance to everyone who all those who…

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  2. Can a BACS report be created for the companies that don't use the bank faster payment facility on Xero. We have recently transferred to Xero from Sage and having a BACS report that you can cross reference employees to their bank details would be helpful. If we have a new start or an employee who changes their bank details, we have no reference to this on the current Xero Payroll Reporting facilities. Currently we are having to record bank details on a separate spreadsheet to facilitate this issue.

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  3. Payroll journal when posted to Xero should not be open to be edited by any staff but limited to senior access or a double approval process. I find that junior staff can and have edited journals coming in from Simple pay on Xero which we only pick up at year end when doing a salaries recon

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  4. I would like if xero could include and show statutory days in employees overall leave balance.

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  5. Have the ability to project leave balances for a future date to assist with leave approvals

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  6. A timesheet needs to have the option of adding a start time and an end time. The added option of being able to add a note so employees can say what job they have been doing would also be greatly beneficial. Surely a basic necessity for a timesheet. Until this has been implemented we will have to continue using paper timesheets.

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  7. Suggest adding the ability to add missed timesheets from previous pay periods to the current payrun.

    I know you can do this manually, but it would be more efficient if it could be done automatically.

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  8. I work for a company where our employees can work on multiple contracts with different pay rates and different working hours for example 2 hours tues and wed at £11.50ph and thurs at £11.75.

    It would be useful if you could allocate an hourly rate to a specific working pattern and then be able to allocate multiple patterns to one employee

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  9. I have one employee that is paid the same amount every week, it would be great if I could set the pay run to post and file itself every week until further notice. I have an automatic bank payment set up so this would make it so easy - and more importantly it doesn't rely on me remembering.

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  10. Viewing P60 for employees is confusing for them as the page layout they are directed to is so poor.

    Xero Me link takes them to a page that shows all current pay slips (2024-25) with the most recent at the top, but the box above the current payslips shows 2021-22 by default.

    When employees get the email link they obviously just click on 'Download P60 Report' - they wouldn't ever think they have to click on another box showing '2021-2022 Tax year' that doesn't even appear connected to the P60 button.

    Obviously the most recent P60 should appear on top…

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  11. Change the Alternate Holiday accrual to days not hours. Legally when someone works on a statutory holiday they get to accrue 1 days alternate holiday, which is the hours that they would normally work when they take the day off, not the hours they worked on the stat day. It's misleading putting in hours instead of days, especially if every day if not an 8 hour day. Reports need to be run every time an Alternate Holiday is taken to ensure they still have that day available.

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  12. UK Bank upload: Please can you sort out the Bacs/faster payment facility in Payroll? It needs to be compatible with UK Banks to avoid having to manually enter 80 payments into the bank.....please please!

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  13. Xero Me - it would be good to be able to disable the 'leave' functions on Xero Me for businesses that use other platforms for this purpose but would still like their employees to access their payslips online

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  14. Remove Employer tax payable of the employee's payslip. I would like this line to have the option to show, I understand the need to show employee taxes, however not the Employer tax part

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  15. UK Payroll: Allow each payrolls to book to different accounts.

    Most consulting firms have a set of employees on fees, the costs of which are considered as costs of sale in the P&L, and a set of employees in the back office, the costs of which are considered as operating costs in the P&L.

    Xero already support multiple payrolls (and we use this feature) but Xero doesn't not support each payroll booking to separate accounts in the chart of accounts. We have to do an error prone manual journal for each payroll each payroll cycle.

    I would be great if…

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  16. New holiday regulations from 1 January 2024 to commence from 1 April 2024. The new legislation from 1 April is only based on 4 weeks so it would appear the only option is to manually calculate the enhanced holiday pay.

    It would be good in time if it was possible in Xero Payroll to calculate the enhanced holiday on selected pay elements only such as overtime, bonuses, commission, etc.

    We use two other payroll software packages that allow this process of selecting specific elements to calculate the enhanced holiday so it is possible.

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  17. An option to do a reversal of a current pay run as currently there is no option to allow this. I had a pay run today and the client had not let me know that there was a change to their pay run until after it had been lodged with the ATO. I subsequently went to the portal and found that both pay runs had been processed as was out to the actual amount in Xero.

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  18. When you finish a pay run, the payslips and bills related to tax authorities are created like bills, but are not. You can view these faux bills as other bills, but you can't batch pay by cheque payslips nor will the bills sync with other softwares like a payables platform such as Plooto. This prevents the automated workflows created around bills from being used on pay runs.

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  19. set the number of decimals places e.g. 2 so when Xero applies a award factor e.g. 1.5x award rate the results only displays to two decimals place in their pay.
    Awards are published to two decimals places that's all we are required to pay in Australia.
    Fixing the rounding wastes so much time.

    1 vote

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  20. Have an option to include Draft Pay runs in the Pay History report.

    When working with clients, we want to send a custom report to them to show them the current pay run vs prior pay runs. We do this through exporting data in to excel and manipulating the data to run a report - but there is no way to do this without posting the pay run, running the report, and then reverting the pay run to draft.

    1 vote

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