177 results found
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NZ Payroll: Email notifications for failed IR filing
Is there a way that if you file a payrun with Inland Revenue and it fails to files (as it can take up to 30 minutes) a notification is messaged to say that it has not filed. Similar to the message with email has have not uploaded.
1 voteHey Deb👋
The team have confirmed there are already notification emails in place for payday filing issues.
Payroll admins in your organisation should receive this message to their Xero log in email address.
If you're having trouble with those email notifciations, our support team can help 😊 You can raise a case here.
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Please stop adding extra clicks and extra steps to our workflow under the Bank Recs, Reports, Contacts, et al.
As accountants we are busy busy busy and I understand everyone is busy today but we are up against HARD DEADLINES almost daily in our business. Every extra "click" added in Xero over the last months have added extra time it takes to do our jobs. The extra clicks it takes to get to the last month Bank Rec is stupid crazy. No one reconciles their bank to "today" - we don't even have bank statements to reconcile to until month end and that is what we need our bank recs to reflect. When Xero updates it's product, it seems…
1 voteAppreciate your feedback on the changes across Xero, Jackie. Being open it is hard to understand true interest and communicate on ideas that span many features and areas of Xero, and for this reason we will mark the idea as not planned.
There are some necessary changes that in some places may add more change a previous flow you may have grown accustom through our building on beautiful work.
Our teams are conscious of this and working wherever possible to increase simplicity for the way customers work in Xero.
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Investec Feed - Change bank statement Date imported
Would love to be able to change the dates on bank statements that are brought in via Bank Feeds as the import from Investec uses the Transaction Date instead of Action Date, which messes with the Bank Reconciliation reports, as they don't match the bank statement opening and closing balances
2 votesChecking in with our Bank Feeds team on your idea, Margaret - we'd recommend raising a direct case with our support team so we can dig in a little more and confirm the mapping of the dates that you're referring too. You can touch base with them through Xero Central.
I'll close your idea here but do urge you to come into Support 🙂
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Reporting | General ledger - Export in a bkmv format
We an israeli accoubting firm
The israeli tax autohrity demands an export of the general ledger in bkmv data fotmat,
We will appreciate it deeply1 voteThanks for engaging and sharing your idea in community here, Yoash. Though very appreciative of the differing format needs across the globe, we want to be honest that we don't have plans for enabling export of data from Xero in a bkmv format.
You could use a format converter application outside of Xero to convert the file the format required by differing authorities. Thanks
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AU Payroll | Employee - Second Emergency Contact Option
Could we please have an option to add a second emergency contact for our employees.
Currently when creating a new employee we only have one space for an emergency contact. However, in the case of an actual emergency only one contact may not be enough, a second contact gives a much higher chance of being able to get in contact with someone.
2 votesHi everyone, thanks for the idea and support here.
We appreciate being able to easily add a secondary emergency contact to the details tab of the employee record is important to you.
Atm, you could use the notes tab to add a new note to the employee record and include the details in here.
To be open we don't have direct plans for making this change within the details tab any time in the near future.
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Global Payroll - Add employee end date
Xero payroll ~ To have additional setting to include end date for employee when resigned so that the employee will not appear in pay run.
1 voteThanks for your suggestion, Lynn. There are no plans to streamline ending employment or adding employee end dates for our Global Pay Run product.
Currently, you can archive the employee’s contact in Pay Run - This way the contact won't appear in future pay runs, but you can still access their payment history.
Pay run is a lightweight, simple payroll tool for paying a few employees in your base currency, as well as running pay reports and managing basic employee information. If you need a more full-featured payroll experience in the global version of Xero, we'd recommend checking out payroll app partners.
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Canada Tax - Make GIFI available to non partners, for self tax reporting
All businesses have to file tax returns. Some prepare it themselves using other Xero product such as TaxCycle. To prepare tax returns it is important to start with CRA's GIFI values which maps the Chart of Accounts in Xero to the tax codes required by CRA.
Xero currently provides GIFI feature to partners but not business owners. This should be standard on all Xero files and not just partners. It should be a relatively quick fix to implement so that a business can decide on how its tax returns are prepared and when GIFI is added can prepare them more…
2 votesHi Bill, and others interested - appreciate you raising the idea here. Though we understand some business owners may want to control this themselves to clarify the current process - Atm, GIFI mapping is available for T2125 and T1776 forms that integrate with TaxCycle. With TaxCycle being a Partner specific product there are no plans to at this time to open this feature further.
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Bank feeds - Braintree feed
Ability to set up Braintree as a bank account that can import the feed automatically.
Purpose: Users can reconcile the payment that they’ve made from Braintree without having to import the statements manually.
5 votesTotally understand why those that use Braintree as a payment service would like to connect this as a bank feed in Xero.
Xero has an open API which enables third-parties who are interested to build connections with us themselves. If not already, we’d recommend approaching Braintree to let them know this is something you’d like to see. They can find out more on building an integration with us through our Developer Community or they can register their interest here.
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Settings | Remove locked accounts - To journal to any account
By removing locked accounts gives greater flexibility when journalising - ie any posting to any posting. There can never be any differences re "control" accounts as the ledger is merely the sum of its parts. Presumably currently the software structure is set to require locked accounts -may be too big an ask but believe no locked accounts are more modern and the only route to go
2 votesHi Nic, appreciate why you'd like the ability to freely post to any account, however locked and system accounts in Xero are set up for specific reason and are needed in order to calculate and report - You can read more of the reason for these here in Xero central.
If there's something specific you're needing help with around this our team of specialists at Support may be able to help explain how to go about this with Xero.
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Pricing Plans - More flexibility of packages available for small business
More flexibility of packages available for small business allowing them to do add-ons on their packages like for example subscribing to the Cashbook or Starter package and then "buying" an add-on for extra invoices. Some small business don't need all the extras of the standard/premier package, but need some extra functions on the Cashbook or Starter packages. Maybe if there is a bit flexibility in the composition of the Cashbook or Starter packages where the client can choose (limited) what he want in his package. This will make it more affordable for them. Xero will also be more competitive with…
2 votesThanks for the feedback, Elsabe.
I'm sorry to hear some of your clients find the limits of our starter or cash book plans insufficient for their business.
We provide specific bundles that meet the transaction and feature requirements of the majority of organisations.
Like most businesses, we regularly review our pricing and the value we deliver to our customers, however we do want to be upfront that we don't have plans for enabling customised subscription plans as you're suggesting here atm.
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Bill - Create bill for different liability account (other than Accounts Payable)
Currently if you create a bill, it credits the Accounts Payable liability account and there is no way to change this.
Why isn't it possible to record payments due under different (more specific) liabilities?
3 votesHi team, looping back it'd be good to explain a little more of how Xero works to help in the understanding here. Xero handles a lot of the double entry bookkeeping for you.
Accounts Payable is a system account that Xero doesn't allow direct posting(manual journals) too. The only way to impact this account is through posting Bills, Supplier Credit notes and Payments to these transactions. This ensures the account is always in balance.
At an individual level, Xero keeps a record of supplier debts based on the Contact entered on the transaction, and you impact the expense account based on the account selected for each line of your transaction.
I do want to be upfront that we don't have intentions of changing the behaviour of how this works in Xero. However, it'd be good to hear more detail if there are specific reasons or other ways in which you'd…
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Don't schedule GoCardless payment if GoCardless not selected as payment option on invoice (GoCardless for Xero)
I don't know if this should go down as a feature request or a bug.
Most of our clients are set up through "GoCardless for Xero" in order to automate payments. This works great for regular, scheduled payments. However, when I need to create one-off invoices for clients who are set up in our GoCardless for Xero there's no way to send the invoice to the client without automatically scheduling the payment in GoCardless. This is not ideal because sometimes I want to send the invoice to the client so they can give the go ahead before I actually schedule…
1 voteThanks for raising this here, Xavier.
Checking in with our payments team I can confirm that this is working as designed, with no intentions to change this behaviour - The GoCardless for Xero integration is intended to auto schedule the payment of invoices generated from repeating invoice templates in Xero.
Appreciate there are scenarios where you may not want to apply auto scheduling and we'd recommend touching base with GoCardless who can advise about managing which invoice payments are collected via the GoCardless for Xero integration.
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Reporting - Reporting engine structure
Reading through some of the suggestions from clients and they all have a similar background theme - the reporting engine in Xero is decades behind what should a rich and easy to use reporting engine. Unfortunately it just doesn't exist. The back end data is difficult to access and find the correct meta data to even start building something that is remotely useable. There is nothing simple or easy about creating a report in Xero - there are a plethora of BI tools on the market that could partner with Xero to produce quick informative reports that are easily customised…
1 voteAppreciate the feedback, Alex - However this is quite difficult to consider in terms of the change you'd be looking for our teams to make or develop for.
Could you please detail of use cases or scenarios when you're trying to find data pull into a report or which direct fields you're hoping to report on in Xero? Thanks
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Invoice - Add Zelle payment
They should add the option of payment with Zelle on invoices.
It's an easy no cost option for our B2B customers to pay.2 votesHi👋 while we offer connections for a few payment service providers, we don't have intentions of developing integrations with many ourselves.
There is an option through the use of a custom URL, which'd pull through relevant data for online payments through that service - you'll need to approach Zelle to see if this is something they can provide.
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Inventory - Barcode scanning to adjust stocks
Barcoding for inventory for quick and easy adjustments. Scan a barcode in "Products and Services" then enter amount and record as stock take.
At present I have to buy a very expensive app, to do this, that does a whole load of other things that I don't need, or Xero already does 10 times better than they do! It's crazy!
I'd even pay double my Xero subscription for this feature. These 3rd party apps are a rip off!1 voteAppreciate you'd like to use Xero to complete this process, James. Being open, developing the ability to import stocks through barcode scanning isn't planned, and as you've noted there are specific apps in the marketplace that can fulfill this need.
You may want to read some of the reviews to compare the offerings of each through our app Marketplace.
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Encrypt ABA File in Accounts Payable
At the moment, when I export aba file at accounts payable batch payment, it can be edited. It will be great if can be encrypted so no changes can be made.
1 voteHey David, thanks for sharing this idea - appreciate that you're looking out for your information security!
As the .aba file needs to be accessed and read by your banking partner, it's not possible to create an encrypted one.
We're not aware of any banks that currently accept (and subsequently decrypt) encrypted .aba files.
However, if that changes in the future, I'd encourage to submit a similar idea for your specific bank 😊
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Approval Max Integration
Include Notes/Comments and how to pay in feed from Approval Max to XERO so accountant can see that when processing Bills.
1 voteHi Aparna, the integration between Approval Max and Xero was designed and built by Approval Max themselves and they're best to engage on any improvements or expansion to this.
This isn't something we'd look to do ourselves, but you can contact their support to see if this something they'd consider.
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Pay with Wise | Include Batch number in failure notifications
I had an issue where I made a couple of batch payments via Wise Pay and one of those batches had an issue and I received a notification on Xero that 2 payments had failed. The notifications do not refer to the batch number. Please can this be added as it would be a great help in identifying the correct batch of where the issue lays in the future.
1 voteHi all, while we removed the Pay with Wise as a follow on from our last update we wanted to confirm that we have released UK bill payments in Xero.
Customers in the UK can set up direct bank transfer as a payment method for GBP bills to quickly and securely pay bills. Funds are transferred from your bank account by Crezco using open banking. The availability of open banking in the UK has enabled us to offer this on-platform. 🙂- Read more on our Blog
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Excel/Google Sheets Integration
The ability to have a live feed between Xero to Excel/Google Sheets so that we can create our own custom reports outside of Xero.
1 voteHi Adam, do want to be open that we don't have intentions of creating a live feed of data into Excel/Google Sheet.
Many of the reports in Xero can be exported to Excel or Sheets.
Keen to better understand the data you're looking to be able to incorporate in your reports - Can you give a bit more detail about what is currently missing that you'd like to see in reports?
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Bank account verification
With cheque books out of circulation and therefore not being able to supply a bank deposit slip for proof of bank account number - a form showing our company bank account name and number where we dont have to take a screenshot of the dashboard and white out information. May exist already or an easier way?
1 voteHi Trish, as a form of verification this is best provided from your bank rather than Xero.
We'd recommend approaching your financial institution/bank for a form such as this that can verify your bank account name and number.
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