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Customer ideas for Xero's business & accounting features, subscription & support, user roles, contacts and Xero Payroll

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20 results found

  1. Report Codes ability to edit from Chart of Accounts, not separate area. I see that you have marked previous suggestions as completed, because you've added a button. It isn't a button we are seeking, it is the ability to edit directly within COA, rather than having to go elsewhere. The elsewhere is still a useful tool to help identify when clients have added their own codes, but from a click minimisation perspective why not have COA and Report Codes integrated, and provide us with a field to add our nominated report code.

    1 vote

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    Hi Justine, thanks for sharing this idea. We appreciate you explaining how integrating report code editing directly into the Chart of Accounts could streamline your workflow. After reviewing this with our product team, we're updating the status to 'Not in pipeline', which means it isn't on the foreseeable roadmap. The idea will remain open for votes so we can continue to gauge community interest. We value your feedback and encourage you to keep sharing your thoughts with us.

  2. Integration with Saturation.io. Quickbooks is linked, please can Xero be integrated too.

    3 votes

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    Hi Gemma, while appreciate your idea and how you'd like to synchronize data between Saturation.io and Xero as we have an open API we generally don't build integrations with other applications ourselves.

    We have our Xero developer centre where interested parties can get information on integrating with Xero. Welcome to share this with Saturation.io to see if it's something they'd look to develop themselves.

  3. There is currently a way one sync from Jobber to Xero. It would be great if a sync from Xero to Jobber can be implemented to records payments in Jobber as soon as a transaction is reconciled in Xero. Similar to what is being one with Thryv and other integrations. This will save me about 1 hour of effort everyday and about 5 hours monthly when the bulk payments come in. I have tried to implement this myself however Jobber API support states they will only allow this if a partner works with them like Quickbooks and Stripe.

    1 vote

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    Hi Jaco, I want to be open that we don't typically design and build integrations with other apps ourselves. We have a Xero Developer ecosystem where interested parties can come to get information on how to integrate and sync data from Xero with their application. If not already, I'd suggest letting Jobber support team know this is something you'd like to see and if they'd consider expanding their integration for.

  4. I’ve integrated Pabbly Connect with Xero to automatically create invoices. The workflow in Pabbly shows a successful execution, but not all invoices are actually being created in Xero.

    Has anyone else experienced this issue?
    Is there a way to debug what might be going wrong between the successful webhook execution and invoice creation in Xero?

    Additional Details:

    The webhook receives all required data including customer, line items, and invoice date.

    Pabbly workflow shows "Success" status after sending data to Xero.

    However, when I check Xero, some invoices are missing entirely.

    No error message is shown in Pabbly.

    This happens only…

    1 vote

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  5. I've always felt like your software was created by people who have never used the software themselves because some of the pathways and defaults just don't make sense. Note: I access Xero using the Chrome browser.
    Here are some changes that could be made that would really improve the user experience with Xero:

    1. When I'm entering bills, some date fields want me to enter the date like this: date/month/year and other times it wants me to enter it like this: month/date/year.  It's very frustrating having to switch back and forth randomly.

    2. After I finish putting in a bill, I click…

    1 vote

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    Hi Jenna, we appreciate your feedback and the detail you've given is great. However, it's best that strange behaviour or performance issues are shared with our specialists at Xero Support who have tools to be able to investigate and escalated with our team if something isn't working as it should.

    There are a couple of your points I wanted to confirm here;

    • Bills to pay - you are able to set a default page for this. It sounds like it may currently be set to Paid bills in your org. You can set the default by clicking the 3 dots in the top right of the page where you'll see 'Default bill page' to select your preference
    • Default for bills due date - From the same place you can go to for invoice (Invoice settings) you can set a default Due date for your bills.

    I'd recommend raising a case…

  6. Intergrating with Nab Bookkeeper

    1 vote

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    Hi Zachary, appreciate you sharing your feedback on how you'd find Xero even more powerful for your business.

    Being upfront we don't typically develop integrations ourselves. However we have a Developer Centre where interested parties can get information if they'd like to develop an integration with Xero.

    I'd recommend connecting with Nab bookKeeper to see if this is something they'd be interested in building and you're welcome to share the link above.

  7. Mechanics Desk Linked together sharing data and info to provide the customer with the best quality control measures and checklist possible, ensuring productivity and efficiency is met, COGS Cost of goods sold it tracked and Reconcile alongside bank statements displaying correct values calculating profit, expenses, income, gst, and internal expenses funds Introduced also tracking internal transactions between accounts. Integrating the clock in from both mechanics desk and zero together creating seemlessly perfect time tracking with no discrepancies tracking charged hours, & non chargeable hours
    Allowing for Marine Vessel When inputting a vehicle allowing for Port Engine & Starboard Engine Details…

    2 votes

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    Hi Zachary, it looks like there is an integration with Mechanic desk available. If you've already integrated this with your organisation and looking for further capabilities to what it offers we recommend reaching out to their support directly (listed under the additional info section of the Xero app store).

    As they designed and built the integration they can confirm what's possible and would need to make decisions of if this is something they'd be willing to expand their integration for.

  8. Stop staff viewing salary information via the contact or the account code, this is a MASSIVE problem and is costing real money right now. I am sure we are not the only business for whom this is a huge problem!

    1 vote

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    Hi Damien, we'll need a bit more information on your workflow to best understand your needs here, and this would be best raised with our support team directly as a start.

    It doesn't look like you've been in touch with our specialists at Xero Support yet, so I'd recommend raising a case with them through Xero Central where they'll be able to get more detail of your processes and if there's any recommendations they can make to help you to censor sensitive information from your staff.

  9. Would be good to be able to link your payment card reader to program so you could direct print invoice after customer pay by contactless using hims credit or debit card

    1 vote

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    Hi Lukasz, what payment provider do you use? Just incase you haven't seen we've launched Tap to Pay powered by Stripe which is now available in a few different regions.

    In terms of connecting to direct payment terminals, this would typically be through an integration. We don't generally develop integrations with applications ourselves however you may want to see if there's an integration in the app marketplace that works with your provider and could offer the services you're after here.

  10. 1 vote

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  11. Keep the Xero Classic Look everyone preferred.

    The design of the New Invoicing, Bills and Fixed Assets pages are sadly reminiscent of an excel spreadsheet.

    One of the enjoyments of the Xero software compared to its competitors are the fresh, clean pages that make it inviting to use. When changing to new function, Xero has changed its design elements and is missing the 'attractiveness' that has been part of Xero's signature branding.

    Specifically black text, flat checkboxes, grey cell borders and grey column headers makes it feel like an outdated 1990s program.

    I am hearing similar comments from my clients.…

    5 votes

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    Appreciate your feedback here, and I've shared this back with our teams at Xero. We want to be upfront that as we continue to develop Xero products and features and update technology, this will ultimately result in some change to designs, actions and flows.

    Product ideas here is a great place to share what improvements we can make in specific features or how we could develop new features that would enable you to grow your businesses.

    As we make decisions around new experiences we're keeping customers front of mind. Our product teams regularly review feedback and consider asks from our community in product ideas. We also do thorough testing before changes are released, to try and make transitions as smooth as possible for our customers.

  12. When we receive an email from Approval Max stating that someone has rejected a bill, it has a link to the bill in Xero. When you open the link, there's no way to edit/amend the invoice from this screen.

    Please add an edit button.

    Currently, from this screen, to edit the invoice, we need to go to:
    Bills To Pay > Drafts > search for the invoice > then edit it

    Too many additional steps to edit the invoice, it should be easy from that first link.

    1 vote

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    Hi Kelly, thanks for the screenshots. Seeing as this email is sent by ApprovalMax we'd recommend connecting with their support to see if this is something they can change or would consider extending their integration for. Many of our app partners designed and built their integrations with Xero themselves and are best placed to confirm how this works and make changes to it.

  13. Integration with propertytree.com & propertyme.com.au for P&L

    1 vote

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    Sorry we've note responded to your idea here sooner, John. We don't typically build integrations with other applications ourselves. Instead we have a developer centre where interested parties can come to get information and collaborate if they are interested in integrating with Xero. If not already I'd recommend seeing if this is something Property tree would be interested in developing from their end. You can share our developer platform here.

  14. Integrate with Shortcuts Software CRM/POS and aGlow membership software program.

    (Beauty industry.)

    1 vote

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    Hi Emma, we have a developer community that's best to share requests for integrations through. Being open, we don't generally build integrations ourselves however Xero has an open API that enables interested parties to build an integration with us if they choose. I'd recommend approaching aglow to see if this is something they interested in, and you can share our Developer Centre with them that has more information on this process.

  15. In XPM you can create a time entry for a Job you are not assigned to. However this is not possible if we are making the time entry through the API.

    The API should offer that possibility as it is the same as in the brows.er

    1 vote

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  16. It would be great to have the functionality for Partners/Accountant to be able to view Xero Go files as you would in a cashbook, ledger or business edition organisation, by seeing a preview of the document without having to download it.

    This was the case when Xero Go was initially came out and only an odd invoice needed downloading, now it is all of them, across various clients.

    I would take a guess there may be an issue with the app and photos it takes, these are jpeg and should just come up automatically when we view them. A fix…

    2 votes

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    Hi community, thanks for engaging with us here on Xero Product Ideas. As you'll have recently seen in our communications - We have spent the last year testing and refining Xero Go and after completing a careful review to understand the future of the product, we found greater investment was required to meet the changing customer needs and expectations around the product.  As a result, we will be retiring Xero Go on 12 September 2024, and will move this idea to not planned.  We really appreciate the support from you all who have been using the app during this free period.

  17. Petition for Xero Executives Regarding Alleged "Improvements"

    https://central.xero.com/s/question/0D53m00009n36b9CAA/petition-for-xero-executives-regarding-alleged-improvements

    I encourage Xero Subscribers and other customers to start commenting and upvoting so we can show the Executives that these "improvements" are NOT improvements!

    So, if you have had problems with any of the alleged improvements, some I have listed below, they include any sub issues associated with the changes.

    Please add only "I agree" in comments. This will help our overall numbers into a louder and bigger voice.

    • New Bills View
    • New Contacts View
    • New Invoice View
    • Retiring of classic invoice layout
    • Xero Support Staff Gaslighting you

    Unfortunately, there are so…

    101 votes

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    Hi community, I’d like to share the new Xero Central page for new invoicing that we noted was coming. 

    Along with updates to individual ideas on the site here, this page will become the one source for key feature rollouts including:

    • what’s available in new invoicing right now,
    • timelines for features and enhancements going live in new invoicing, as well as
    • a comparison table between the classic and newer versions of invoicing.

    We'll be updating this page regularly.

    Remember, you can keep switching between the two products between now and September. Thanks

  18. It seems to calculate values (unrealised gains) for international transactions we need exchange rates.

    However after retrieving the rates from XE.com, as well as another provider, we are unable to pull the exact FX values used by Xero, which means we cannot recreate the value from Xero reports. This interferes with our ability to automatically reconcile and may cause confusion for accountants if they cross check.

    Xero support advised us that they pull live FX rates at 11pm of the timezone of the organisation, however in general it is not possible to pull these live rates historically from XE.com.

    We…

    5 votes

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    Hi Brendan, appreciate the detail provided along with your idea here. We have a separate community forum where you can log ideas related to improvements for Xero's API. While they have a few ideas around exchange rates what you've raised doesn't appear to have been requested yet. 

    We'll close the idea in this forum but you're welcome to copy and paste your detail from this to create a new idea in the forum there where others interested can join and we have experts that can keep you updated of any changes surrounding this. Thanks 

  19. How do I adda column showing the "Description" to the columns of Bills...??

    5 votes

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    Hi all, while we don't have any plans for adding description as a column to the bills list you may find it a bit easier to view the bill details now using the quick view option.

    From the list view you'll see an eye icon that allows you view all details of the bill without having to navigate away from the list screen.

  20. Integration with Wise bank making multi-currencies payments

    Could you please add more currencies on the list for making payments from Xero to Wise? Now is available just GBP UK account. Can you add currencies - AUD, EUR, CZK, USD?

    7 votes

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    Hi all, while we have removed the Pay with Wise feature follow on from our last update we wanted to confirm that we have released UK bill payments in Xero. 

    Customers in the UK can set up direct bank transfer as a payment method for GBP bills to quickly and securely pay bills. Funds are transferred from your bank account by Crezco using open banking. The availability of open banking in the UK has enabled us to offer this on-platform. 🙂- Read more on our Blog

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