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Need the ability to pay monthly statements that include both credit notes and invoices all together under one batch payment

I can't believe we can't do this already. Come on Xero please help!!

Valerie Hague - I have raised just this point on Xero UK facebook page today - is anyone actually listening?....

Well, Xero???? When are you going to address credit note functionality? Forget all the fancy apps, just get the basics working correctly. An answer from you would be polite or perhaps no one actually reads this stuff?

Xero boffins..In the real world many credit notes do not relate to specific invoices. There should be no requirement to allocate a credit note to an invoice. When making a payment you should be able to approve invoices and credit notes to arrive at a net amount payable.
This makes it easier for you as payer and for the supplier to see all the invoices/ payments that make up the amount in their bank.
As a relatively new user to Xero some of the omissions in basic functionality astound me!

batch deposits - be able to reconcile a batch deposit to a credit note as well as an invoice

When reconciling the bank to include credit notes when using the find and match option. For customer and supplier payments.

It does desperately need fixing! Hopefully at the same time they make remittances less confusing - I have to spell out constantly to suppliers why credits are allocated to invoices they might have nothing to do with!

This is a basic function available in most accounting software packages and I have asked for it many times. It is costing me a frustrating amount of time with larger clients and often credit notes do not directly relate to one invoice.
PLEASE PLEASE PLEASE sort this out!

I have been asking for this for 10 years, since our business moved to Xero. The ability to allocate credit notes against a payment (whether receiving or paying) shouldn't be a huge ask.

Given the way things work in the real world and the hundreds of credit notes I have to allocate monthly, this would save me endless time.

I've been using Xero for 10 years now and have been ******* on about this since then. Really frustrating when they are messing around with stuff that worked really well but now isn't like the new reports.

I quickly discovered the Prepayments don't show as an open Credit Note (which I believe is a flaw in the system) and Overpayment requires you to ONLY use the overpayment account (no room for customization). So, a simple solution would be to have the ability to create a Credit Note from the bank feed area.

It's silly that this isn't already a feature.

Rob - Agreed, there were only 12 Qs shown on my screen and def didn't see yours and 3 of mine about this issue LOL

Amanda - I jumped straight in at the start, I believe mine was the 3rd question. After receiving a private and frankly, irrelevant reply I didn't look at the Q&As any more.

I think if the question is asked publicly it should be answered in the same manner.

Rob Winder - mine was a private response too - interestingly I didn't see your question!
Re getting it on social media, the new Director in UK has posted in Xero (Official) Partners UK on FB a couple of times....

Hi Team Xero
There are a lot of people looking for this simple bit of coding - shall we all put it on social media so we can jet pack this issue !

As per the post below I asked the same question as well in yesterdays quarterly update. I received a private response stating its "not currently possible to do this". It didn't warrant a reply as this is obviously BS. Instead of adding more bells and whistles solve this issue which would be much more helpful.

SUCH basic stuff! I asked the Q in the update webinar today - response was as if I was the first person to ever mention it . Pointed out I had been mentioning it for about ten years. Action needed.