Login - Don't Log Me Out/Extend Log Out Time (more than 60 minutes)
Develop the feature where Xero doesn't log user out time is extended for more than 60 minutes when it’s idle.
Purpose: Because having to log in again can disrupt users' workflow, which some users had to be interrupted as they’re also taking care of their business at the same time.
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Accounts Department commented
If Xero can let us adjust the timeout settings, it'd be great. I work from home, I want to stay logged in all the time. My workmate wants to stay logged in all the time too, though he works in the office. We are too busy to log in several times a day.
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Ell Pamment commented
Two hours or so would be good...
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Ell Pamment commented
I'm constantly having to log back in afer what I perceive to be a very short 'idle' time. The only other person who might look at my screen is the finance director, so really not an issue staying loggged in.
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Luke Whitehill commented
Wendy Jones - ref the MFA, you can select "trust this device" when logging into Xero which will not ask you for MFA for another 30 days which may make the process easier for you.
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Wendy Jones commented
Very irritating especially with multifactor authentication! Give us an option to choose the inactivity time before getting automatically logged out
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Grant Lues commented
Seriously annoying element of Xero - every time I work in something else it logs me out like after 20-30 minutes. Working from home so no risk leaving it open. Come on Xero this is just a complete pain and waste of time
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Colin Durrant commented
This is really annoying. Just because people are not voting for this does not mean it is not annoying them. Most users would not know where to search or influence getting this changed.
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Linda Cunningham commented
Although I work primarily from a workflow app (not Xero) I'm forever having to log back into Xero throughout the day which is time-consuming.
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Oliver Ventur commented
The automatic log out is currently having a severe impact, and disruption on being able to complete work. I currently work with many tabs open at a time and each time I get logged out only after a short period, it takes me nearly 30mins to reload all the tabs and get to the positions they were at prior to being logged out. Before any significant work can be completed, the system logs me out again, and I have to do this process all over again. This occurs many times a day, meaning that most of the day is being spent logging back in and reloading tabs, rather than completing any work. It is a complete nightmare! There needs a way to be able to adjust this urgently!
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Anne Baillie commented
I understand it is a security issue - then please provide an app for Mac desk top etc.
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Erfan Imani commented
Especially with the projects and time tracking functionality, this would be good to have — I find I'm using Xero a lot more for operational work, and having to log in every time after a brief period of inactivity wastes a lot of time.
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Susan Voutier commented
I'd absolutely love to see this happen. Has it been developed yet? I find it pretty frustrating to be logged out against my will all the time.
Being logged out after a certain amount of time should be an option, not the default. -
Iterate Australia commented
Idea was shared in 2013 and there still is no fix in 2022
Quite surprisingWhen you trust a device, you trust the device
At least give users the option to tweak setting to their own likingIt is very annoying to log in 10 times a day
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Janice Thomas commented
It would be great to be able to stay logged into Xero and not have to sign in several times a day