User Role - Restrict access to individual bank accounts
To have the ability limit some users to access some bank accounts within Xero org.
Purpose: To limit some staff to not be able to see the information about the client’s bank balance.
Thanks for sharing and showing interest in how we can develop user roles to suit your needs when using Xero.
With many varying ideas for roles and permissions in different areas of our products, user roles impact all areas of the product. There are many factors we must consider when addressing how to solve for majority of our customers needs.
We’re in the process of conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. This being one of our highest voted ideas surrounding roles is a specific focus for the team. too.
Discovery of this work is its first stages and will be long running. There will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We value our customers input and would like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct surveys or questionnaires.
✍️ If this is something you’d be interested in taking a part of please fill in our short form here.
Though we might not be able to invite everyone into every stage, our research team will be in touch with many of you over the coming months.
We'll come back and share on the outcomes of our research and any progress around development of roles in Xero.
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Jared Aylmore commented
Agreed, this feature would be amazing!
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Lorna Roberts commented
i agree with the below comments, this is stopping us getting xero, as we have 3 accounts 2 of which are private & other staff members should not have access to it has salaries etc, which we do not want to disclose to staff,
how would we go round this? if they cant be limited to each account can you restrict what they can view in each bank?if not this will be a no to xero which is a shame.
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Ann L M Chan commented
Building on Beautiful work is a wrong direction as small businesses need practical tools and limiting bank assess is critical to allocate job to team members. I am so disappointed with no one on the Xero team sees the importance of our voices. Xero needs a new team to understand the need of her clients. We should look at exit plans.
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Lisa Lenne commented
There is nothing Beautiful about not listening. This issue of user access to bank accounts has been an issue well before you changed the name of this to product ideas and deleted all of the original ones 10years ago. If I want staff to use Projects for Jobs and costing I have to let them see my Bank rec screen. Makes no sense as they don't need that to cost a job and enter invoices.
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Accounts IW Observer commented
Is there any update since March on this issue please? Lots of people clearly want to see it. It means I cannot give my sales staff access to check whether a customer owes us any money before taking another booking.
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Clare Barkley commented
I would like ability to select which accounts to give user access to please. not blanket ALL accounts. URGENT please.
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Charlotte Rix commented
I urgently require this idea to be actioned by Xero
I cannot give staff work to do because I cannot give them access to the bank account
Every business does NOT has one person solely doing data entry and one other doing everything else
We need certain bank/credit accounts restricted to certain users with access to Debtors/Creditors reports
Net wages should be locked for those that do not use Xero Payroll Software
This is legal requirement -
Charlotte Rix commented
I cannot believe this idea was posted in 2013 - we are still asking for it 10 years later
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Rachael Coupe commented
This is a critical issue Xero and I have to say it is driving clients to move to other platforms that provide multi-level access. Please move this up the list, as you can see, you will lose business if you don't start developing the platform to GDPR standards as a minimum.
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Megan Campbell commented
I need this too, so that we can limit access to a wages account for staff who assist with billing but have no involvement in wages. For example, now only staff who are involved in wages can do bank reconciliation tasks because visibility can't be restricted.
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Charlotte Rix commented
I need this implemented urgently, I need users to have access to our credit card accounts but not the current bank account, it would breach GDPR to give them access
This should be a basic requirement so business's comply with data protection and confidentiality
Xero needs to understand how accounts work in business and help us adapt to our workplace, not the other way round
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Moolchand Dubey commented
I have recently added to Xero a client who wants to restrict access to some of the bank accounts for few user. It is very critical for the client. Could Xero create a new User role to meet such requests from the clients.
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Robert Flynn commented
I think your teams resource should be focused on Building on Useful work instead
this is vital, there is no way standard users should have access to all bank accounts and financial information, or even any of that confidential information.
get on with it Xero, this is essential
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Maria McAdam commented
I agree wholeheartedly with Carol. When I am asked my opinion on Xero I advise it's great for a one or two man business, but unfortunately struggles to grow with a business - due to the inflexibility of user level access. When our business changed over 7 years ago, we were much smaller and this inflexibility was not a problem, but now it means I am unable to delegate aspects of my work without allowing access to sensitive information.
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Carol Evans commented
No business should be in the position that every member of staff has access to its confidential financial position! Come on XERO Please hurry up and get on with such a basic requirement.......
The limited amount of user access levels you provide leaves you way behind SAGE, where, as I'm sure you are aware, admin can tailor make the access every user has.
By ignoring the amount of requests that have already been made by Xero users you are simply causing more work for them, they need to get on with more complex tasks in running a business, however, until you do something about this they are also having to do basic tasks that should delegated to other staff members eg why does a user that is dealing with purchase orders and inventory items need access to the bank???
It was a big decision for me to move from SAGE to XERO and for all the plus points I can honestly say had I known how limited this area was, I would not have moved until it was sorted.
I'm often asked how I'm finding Xero, and as recommendations go I can only tell other businesses about this hugely negative point until it's sorted.
How many 'votes' does it take for you to support your users and prioritise a vital function over spending time making it look 'beautiful'???
I look forward to hearing from you.
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Noel McKenney commented
It's pretty obvious that Xero's interest in sorting this ongoing critical issue and their care factor in general is absolutely ZERO !!!
PATHETIC !!!! -
Ryan Kent commented
Each user definitely needs more specific access rights, for example, an invoice only user cannot currently add new tracking options when raising sales invoices which is frustrating. Instead, they have to be a standard user to have full access to tracking, where they will then be able to view the bank account and its transactions, which our client is wanting to avoid. So there is no way around this currently
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Kosta Court commented
My client pays staff from a seperate account and would like to keep that account nonaccessible on Xero by the administrative staff whilst allowing them to reconcile the other bank accounts.
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Jason Ward commented
Vital feature to be integrated into Xero.
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Helen Jackson commented
I agree, we have new look reports forced upon us which are not as useful or quick as the old reports. There's nothing wrong with the old reports anyway. Instead I continue to work Xero that administration staff could be doing.