User Role - Restrict access to specific Settings
Ability to customise user roles to restrict some access in Xero.
Purpose: Some staff should only have limited access in Xero.
Hey everyone, we've been following the conversation closely and we want to acknowledge how important this is for many of you.
Atm, we’re on a long journey to provide more controls within Xero features that our customers need. Being such a broad idea that touches many areas of our platform, we’d like to encourage adding your votes to specific user permissions that matter most to you, such as:
- Bank Accounts: For more control over who can see bank account balances and access specific accounts, please see the idea here: User Role - Restrict access to individual bank accounts
- Sales and Invoicing: If you’d like to see changes to permissions around sales reporting and editing invoice templates, you can follow that conversation here: User roles: Restrict access to Invoice Settings
- Reports: To have your say on restricting access to specific reports, the relevant idea is here: User permissions - Assign user access to specific reports
This change will allow us to focus on the more specific requests to explore. If you don’t see the user permission you’re after, raise a new idea here.
We're thankful for the time and effort you've put into sharing your thoughts on this. Your feedback is valuable, and helps us better understand the priorities and needs of the community as we continue to evolve Xero.
-
Muhammad Fahad Parvaiz
commented
i want my staff to have access for data entry of all sort. The same is then approved by me. My staff does not have access to approve (though i want him to incorporate all types of entries)
-
Adam Lim
commented
Yes exactly, for my sales rep now, its either very little access or too much access, pls do something to make Xero even better!
-
Rebecca Jones
commented
Xero - Please get this sorted ASAP!
-
Adam Lim
commented
Xero is really good and this User Access area is really too limited, it will really help a lot to give more customize access.PLS WORK ON THIS XERO, it will really make our life easier!
-
Accounts Kirkhomes
commented
We want to be able to use xero to generate purchase orders but without the junior member of staff creating them to be able to see the amounts owed to our suppliers! We are now forced to either generate them manually which is very time consuming or consider alternative accounting systems
-
Exposure Ninja
commented
Hey Xero,
Please add this feature now. It's really critical. We don't want them viewing sensitive information and not understand it. -
Hano Du Toit
commented
Come on Xero. You can see from all the replies that the access level of users need to get attention. Please spend some time on this, than rather upgrading report structures.
-
Zachery Tan
commented
Agree with this idea, many of my client feedback to me that the Xero user role is to limited.
for some example,
1. my client give them staff Draft Only rule, but it can`t create credit note.2. my client wan them staff to create invoice only, but this rule can`t access Inventory, because the staff need to check stock QTY balance.
3. when give access to auditor for Read Only, the auditor can`t generate the Inventory Report, is that other countries audit no need to check inventory transaction or summary? "Oh! SOFP show closing stock $XXXX, OK Verify!"
At the end all the user access become Standard Permission or Above~
-
April Dudley
commented
To be able to restrict users to certain areas - eg. payables/receivables and even an option when setting up new clients /suppliers having a 2-stage sign-off if required.
-
Rafi Dewan
commented
From a systems controls, security and audit perspective this is a massive oversight from Xero - as the same user can upload, approve and reconcile (in bank) a supplier and payment. Quite the security flaw and requires user access configurability to segregate duties
-
Jacco du Toit
commented
Unfortunately, many other cloud-based systems are one ahead of Xero in this area.
Xero's user access settings are EXTREMELY limited. Other systems offer the basic requirement to set user access at a granular level. This is a basic requirement in.
A good starting point is to focus on the reports. The way the access settings are structured is manageable to a lesser degree, but without the ability to limit access to reports, it is then impossible to effectively manage user access.
For example, a user with "Invoice Only" rights may need limited access to reports, but this level does not allow any access to reports.
Or, a user with "Standard" access rights may not be allowed to process invoices or bills since the user is processing the cashbook, but this profile allows access to both. This is a general internal control risk. YOU, being Xero, realises that you are providing a system with INTERNAL CONTROL RISKS.
I truly hope that these requests are being considered with high priority.
Jacco du Toit
-
Rebecca Jones
commented
There is also no need for the staff member to be able to access the bank accounts, again, she should not be privy to this information.
Xero, please sort this as a priority.
-
Rebecca Jones
commented
This is crucial and I'm surprised that it's not already possible. We have a staff member who needs to be an Adviser as she does reports etc but then there is no way of stopping her from gaining access to staff wages via contacts which she should not be privy to. It would be good to have an option to be able to restrict/hide access to some contacts.
-
Ethan Edwards
commented
This is critical to us and many clients are being put off of using Xero due to it not having this feature.
I need staff to be able to run reports etc. but not have visibility of the bank (particularly other employees wages).
This should surely be a priority.
-
Rosario Mancuso
commented
I agree with this idea. Currently, we're having to duplicate projects so that our employees don't see how many hours we have estimated per task they have been assigned to. Please make it so that we can further filter what each user has access to.
-
Sophia Humphreys
commented
We need an employee who runs lots of budget accounts to be able to log in and see what is spent in cost of sales under all the different tracking codes.
This would help them organise the budgets better and see what is spent and what is outstanding.
They don’t need to see sales or overheads or bank feeds.They should also be able to set a budget for that tracking code if possible.
-
Sarah Treweek
commented
Users that can invoice out, view supplier invoices, and do general acccounts "data entry" actions without the ability to view the company bank feeds, this needs to be sensitive data for higher level users!!
-
Pitcher Partners
commented
One of the expense claim approvers for an organisation needs to have his expenses approved by the other approver. This is not possible - currently Xero does not require that he gets any approval. If I update his access to Submitter, then he is unable to approve the other employees expenses. Would greatly appreciate this feature being added.
-
Paul Wright
commented
This is totally critical to any growing business. Segregation of duties is essential
-
Jackie Wright
commented
To my horror, I have just "accidentally" discovered that all purchasing staff have access to see payments made all employees, via contacts. They don't even have to have a level of access as high as standard user, just access to purchases within the invoice level. I am horrified. As an absolute minimum this should be explained alongside the tick box in the permissions screen. In my mind, only users with access to payroll should have any way of seeing this incredibly sensitive, and what should be confidential, information. It is bad enough that the user roles are so unrefined, but having access to certain payroll information, hidden behind a "purchasing" façade is beyond belief. To clarify, I opened up a support case and a Xero representative has confirmed that this is, indeed, the case.