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Organisation setting - Ability to hide/delete the demo company

Option to hide or delete the demo company in Xero.

Purpose: Often a demo company creates confusion for users, so it’s better if they can hide/delete it.

259 votes

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AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
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submitted  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi everyone, the demo company provides the ability to test and trial Xero features without impacting data in your live organisation. It's especially useful when you're getting started with the product or want to see how a feature works that you haven't used before.

That said, we understand not all our customers want or need access to the demo company. We appreciate your feedback on being able to hide or remove this here, and our product team are aware of the interest and feedback surrounding this - Both from this direct thread and the previous commentary and votes from the older forum where this originated.

While we don't have immediate plans, this is an area our team are looking to review. We will update you if there is any planned changes to this, through this idea.

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  • Eugene Cora commented  ·   ·  Report

    Allow admin to delete the demo company. It just clutters the environment and confuses new users. It serves no purpose.

  • Drew Lethbridge commented  ·   ·  Report

    The existence of Demo Company confuses our clients and disrupts their business processes. Please allow the Demo Company to be removed or Hidden, at least in paid version.

  • John Bogiatzis commented  ·   ·  Report

    Please allow removal of Demo company. Very silly feature especially if a user is working across multiple organisations the Demo Company gets in the way of the workflow.

  • Mark Omarov commented  ·   ·  Report

    Please allow the removal of the demo company.

  • Debbie Cox commented  ·   ·  Report

    I wanted to see what Demo Company was, so I clicked on it & now I don’t want it. As I pay for my Xero account I should be able to delete it!!!!!! It’s crazy wrong!!!!!

  • Suleman Dib commented  ·   ·  Report

    This needs to be done ASAP. Its frustrating to have when you are only dealing with a handful of companies

  • Lauren Langley commented  ·   ·  Report

    its really irritating that i cannot hide or delete the demo company, i just want it gone

  • Ugo Durand commented  ·   ·  Report

    I would be keen to be able to hide this too, my OCD does not cope well with seeing every day something I might need once every blue moon.
    It should be a setting to be able to hide the demo company from the menu.

  • Eugene Siterman commented  ·   ·  Report

    This has been a requested modification for many years now and it appears that Xero just ignores this, even though it is just common sense and simple implementation.

  • Rick Thatcher commented  ·   ·  Report

    How is this still an issue in 2022? It's a professional piece of software, I'm paying for it, let me use it appropriately.

  • Robert Redcay commented  ·   ·  Report

    It's easy to accidentally click "Demo Company" which is a waste of time and annoying. Please implement a way to remove or hide it.

  • Geoff Ebbs commented  ·   ·  Report

    Same with deleting trial company. Does not make sense, annoying and frustrating

  • Omair Zahid commented  ·   ·  Report

    Demo company should only be accessible outside of the paid version. Resources to learn XERO should be done through other methods. Youtube etc.

  • Charlie Hay commented  ·   ·  Report

    This is absolutely unacceptable. It simply beggars belief that this simple boolean can not be added to the Xero platform and a simple toggle in the admin be deployed by the developers in a matter of days. It has been years!

  • Ian Faris commented  ·   ·  Report

    Once you have subscribed there should only be that option for that logon.
    Confusing when you're trying to learn the system, particularly when there are several people in different locations involved and you're trying to explain it to them, but they're logged onto the demo company by mistake and aren't aware of it.

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