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Many of my clients would benefit from this feature being made available and I would use it as a matter of day to day business when paying supplier bills for them.

This remains a very important matter for us

Having this feature is absolutely critical to my usage of the platform and would be relatively easy to implement, so please do this soon Xero team!

As a memory expert who deals with customer confusion each and every day, I can tell you that people need consistency.

And all the more so in the image saturated online world.

This should be top priority for a forward-thinking company like Xero.

With the current environment of cyber breaches, a businesses branding is becoming more relevant than ever. We need to be able to provide clients with documents that are consistent with each other and the branding theme we choose - Remittance Advice are a part of our document set. If customers see consistency with our branding, receiving something that is "off brand" can be the red flag that they need to investigate further.

Pretty self explanatory why this is important

Important

Incredibly important.

This is very important and i can't believe its not standard. We should be able to customise all documents that are sent out.

Yes ,Very important!

I totally agree with previous comments - we are new users of Xero and I wish I had come across this in our trial - it seems ridiculous that it is not possible to create a remittance when the whole system is set up so well for paying bills - I really thought I was missing something basic when I couldn't create this - I can create the email template for a remittance but then have to send a invoice attached??? Please sort this out asap - it is a major flaw in the system and is just not acceptable! The basics are there, it wouldn't be a huge piece of work and we are paying for this tool in our subscription, so please take note of customers frustrations. Thanks for reading...

Every other template is customisable except for this. It doesn't make sense why it can't or hasn't been done. It looks very odd for our customers to receive all other Xero correspondence with our custom branding, except for Remittances, and in today's day & age of cyber security we get a lot of feedback from our suppliers advising that we may have been hacked or they have been scammed because the branding is different.

Yes still Very important!

Yes still important!

If we had a customisable document then our logo would not look silly as it is so small. Thanks.

Customise remittance advice allows to design the approval setting to be used as an internal control purposes. Hope Xero could add this feature in the product.

I think it is important to remember that supplier relationships can be as important as your customer ones.

I have a client where we used to provide remittance advices from Sage which showed them the details of what they had been paid for but I can't do that in Xero and we are no being faced with having to go back to Sage...all because Xero won't allow people to add in a custom field for the invoice narrative if needed.

Very frustrating indeed...

It would be much more professional to have all of our outgoing documents looking the same.

I have actually had to create a workaround. I wrote an MS Access database and export my bills into there. Then I can produce custom made remittance advices. Not ideal but out of desperation. Disappointed in Xero not investing in customization

There are lots to be improved by Xero - I have only recently started using this accounting platform and I have to say there is still quite a bit of work to be done despite all the hype. Come on Xero, please work on the issues we are voting for or get a panel of bookkeepers/accountants to work alongside you to help make your platform one of the best.