Settings and activity
40 results found
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80 votes
Hi community, happy to provide an update to you all here. As some may have already started using - we've introduced our invoice template editor which is currently available to all NZ, AU, UK and US organisations and soon to be with all other regions.
Along with a slicker, smoother experience being able to customise and personalise the look of your invoices this new standard branding option has no restrictions on logo resolution or size. Find out more about this feature on Xero Central.
I'll be back to confirm once this has been release to remaining regions!
Elizabeth Arnott
supported this idea
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77 votes
Hi team, I'm pleased to share an update with everyone here. As you may have noticed we've been rolling out a new branding experience with our new invoice editor.
This replaces the older Standard branding templates with the ability to quickly and easily modify the content and layout of your invoices. along with a preview so you can see what changes will look like to your customers. 🥳
It's in the process of being released to all users and I'll round back to confirm when available to all!
Elizabeth Arnott
supported this idea
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99 votes
Thanks for sharing your idea about expanding this feature to include credit notes (and not create them as bills).
Now it's up to the community to get behind and support your idea. Make sure you share it with any colleagues it could also benefit, so they can add their votes and comments too!
In the meantime, it's possible to bulk import credit notes using a CSV file, but not via this feature.
Elizabeth Arnott
supported this idea
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114 votes
Thanks for sharing your idea, and letting us know the changes that matter most for you. We appreciate hearing the option to convert a draft bill into a credit note will improve your workflow.
We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
Elizabeth Arnott
supported this idea
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60 votes
Hi everyone, we totally get wanting more efficiency in entering repetitive data into your invoices, especially when updating longer invoices.
We’re working on an improvement to the line item grid of invoices that’ll make repeated column-based entry much faster. 😊
Once out, you'll be able to drag the contents of a field in one row up or down a column, making repeated updates much easier when entering things like account codes, tracking or tax rates.
I’ll round back to share once this is available to you all here.
Elizabeth Arnott
supported this idea
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78 votes
Thanks for reaching out and letting us know how we can improve! We’ve given your idea the green light, and now it’s time for the community to weigh in.
Be sure to share your suggestion with colleagues who would find this useful so they can upvote it, too. The discussion is officially open, allowing other users to comment on how this idea would help them get more out of Xero.
Elizabeth Arnott
supported this idea
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71 votes
Hi Roger, thanks for the feedback on this idea. it’s clear that seeing the number of days overdue directly on the Send Statements screen would make it easier to prioritise follow-ups without interrupting your workflow.
At the moment, the Date and Due Date of each outstanding invoice are already displayed on the Send Statement screen, but having the actual days overdue visible would give immediate context and help you act faster when sending statements.
We have now move this idea to Gaining Support, which means it’s open for votes and comments. Hearing from the community will help our product teams understand how much value this visibility would add across different workflows.
Elizabeth Arnott
supported this idea
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67 votes
Hi everyone, thanks so much for taking the time to share your feedback and support this idea. We’ve taken another look here and, while we don’t have plans to develop DOCX further, we have released and are continuing to roll out our invoice editor. It’s replacing the Standard branding theme first, and from there will continue to evolve with more of the invoice customisation we know customers are looking for across things like logos, fonts and colours.
We know this won’t be the update some of you were hoping for, especially for those wanting more flexibility in how invoices look and feel. To help keep updates relevant to the specific changes being asked for, we’d really encourage you to add your vote to the ideas below, as they’re more closely related to those points:
Elizabeth Arnott
supported this idea
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3 votes
Hi Craig 👋, we've recently introduced Smart Document Capture which will achieve what you're after here!
Once you upload files Smart Document Capture will be able to analyse and create transactions on your behalf including invoices, bills, spend and receive monies.
This feature is currently available to all regions except NZ and AU which will be coming soon. 😊
I'll keep you updated once it's available to all users.
An error occurred while saving the comment Elizabeth Arnott
supported this idea
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143 votes
Hi everyone, understand the difference between a description only line and what's being asked for in the idea here.
This isn't something we have planned at present.
We do want to highlight the existing option for anyone interested that could benefit from the option mentioned earlier in the conversation (thanks, Paco)
Currently, it is possible to 'description' only lines to an invoice (with no Qty or Price) where you can enter up to 4000 characters worth of detail that could help you signal a note within an invoice to your customer.
We will continue to assess ideas in the forum here and let you know if there are any changes surrounding this to share.
Elizabeth Arnott
supported this idea
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30 votes
Hi everyone, we thoroughly appreciate the interest and sharing how this feature would be beneficial to you here.
As you may have seen when reconciling or through other updates, we have introduced credit notes into the reconcile experience where you can now find and select credit notes directly from the Find & Match screen.
We understand there are other transactions types our customer would like this functionality extended to and are continuing to consider how we may expand this overtime.
We will share further any further updates around this with you here. Thanks
Elizabeth Arnott
supported this idea
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13 votes
Hi everyone, thanks for sharing you idea on quote management. We appreciate you sharing how this could help keep quote lists organised and streamline decisions about which quotes to revisit or decline.
We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
Elizabeth Arnott
supported this idea
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59 votes
An error occurred while saving the comment Elizabeth Arnott
commented
increase number of lines of transactions visible when reconciling the bank account as currently only 6 lines are visible which requires constant scrolling up and down to find the correct entries, even with filtering by supplier. A customer receipt can be entered with several lines and the lines cannot be filtered to just show receipts, it shows all the invoices outstanding too. As we issue hundreds of invoices, only seeing 6 lines means that it involves a lot of scrolling to find the relevant bank receipt entry and one bank receipt may have been split into several individual line transactions.
Elizabeth Arnott
supported this idea
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451 votes
Hi team, we appreciate the on-going support and feedback we're receiving on this idea and pleased to be able to share this update. Our product team are actively exploring how we can best solve for the needs raised here, although at this time are unable to provide any set timeframes.
They are very much aware of the appetite from our community on this, and as part of their exploration have reached out some users here as they gather insights.
For the time being we'll shift to In discovery and I'll return as soon as there is more on this to share.
Elizabeth Arnott
supported this idea
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515 votes
Thanks for everyone's support in this idea. We understand the strong feelings expressed in your comments, where an invoice can be accidentally approved when still needing to go through a review or remain in a draft status.
As suggested by some users in this thread, if this has already occurred an option for now would be to add a note to the history of the invoice so other users are aware of the action and what needs to be done, or alternatively Void the invoice and copy to a new Draft invoice (consider if you need to change the invoice # before voiding the approved one, so you can use this on the new draft invoice).
While not a resolution for this idea, to avoid mistakenly approving an invoice an option could be to make use of the keyboard shortcuts that are now available in invoicing such as Save &…
Elizabeth Arnott
supported this idea
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760 votes
Thanks to everyone that’s shared interest in being able to write-off invoices or bills as a bad debt. We understand how a direct feature would enhance your use of Xero and flows when trading.
As shared in our last update, while not a one-click solution we appreciate the needs expressed for being able to record bad debts right now, and have a Xero Central article that provides a way of currently accommodating this in Xero today.
There are also other options that have been shared by members in this conversation that some may want to explore.
We want to be open that specific bad debts functionality isn’t planned for invoices or bills at this time, but we understand the needs here and it’ll continue to remain high on our team’s radar when reviewing and prioritising their roadmap.
With differing product teams and needs for this functionality within invoices and bills…
Elizabeth Arnott
supported this idea
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9 votes
An error occurred while saving the comment Elizabeth Arnott
commented
Even on a large monitor, screens do not resize to fit the browser window. I use Xero at 80% sizing in a web browser and it does not resize correctly. It is particularly noticeable on the Account Transactions screen where there is a lot of white space.
Elizabeth Arnott
supported this idea
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480 votes
Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.
Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.
We've now optimised autosave to require less processing power, leading to faster invoice loading and saving.
While we don't have any plans to remove autosave, there is the possibility that we would make updates to improve experiences related to autosave in the future - I've provided links below to ideas that have been raised and remain open for consideration;
- Invoicing - Undo/revert to previous version of an invoice
- Exclude Auto Save from History and Notes
- Invoices - Add invoice number when invoice is Approved
Thanks again for all your feedback and sharing with us in the forums here.
Updated 10 Sept 25
An error occurred while saving the comment Elizabeth Arnott
commented
Autosave wastes invoice numbers. Having drafts meant they could be prepared and deleted if not required without using up invoice numbers.
Elizabeth Arnott
supported this idea
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483 votes
Thanks for sharing your thoughts on bulk allocation of credit notes, everyone. We understand that manually applying credit notes one by one can be time-consuming, and we appreciate wanting a a faster, more streamlined solution.
Currently, while we know it won't be the flow that suits all, it's possible to apply credit notes to multiple invoices for a single contact by opening the credit note and selecting the invoices to apply it to.
Atm, we're in the process of releasing a new experience for Sales Credit Notes. This work will enable us to develop changes like you're asking here longer term. However, the initial release is focused on developing existing features into the new Credit Notes experience. Once this is fully rolled out the team will have more capacity to consider enhancements like bulk allocations, however we want to be upfront that this isn't planned for the short term.
We…
Elizabeth Arnott
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79 votesElizabeth Arnott
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Hi Kelly, am I right that this AI capture only works for bills uploaded via the Files feature and not Bill Upload feature?