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Tracking - Increase the number of tracking categories

I have a real estate client who wants to track clientID and Postcode but also Agent name and property value range. I can only use 2 categories and so have had to make a number of Item codes for each agent 30+ codes per agent in order to do this. If we could have more than 2 tracking categories that would be great!

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AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
not planned  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi everyone, we appreciate all the interest in Tracking. As widely used as this feature is we have no plans at this point to develop and extend the current limitations of Tracking in Xero.

As some here may have explored - there are connected apps that may serve some of the needs of Tracking, as well as Xero Projects for those looking to monitor and record finite business projects or jobs.

If there's any change, we'll return here to update.


You're welcome to continue to share detail of how increasing options for tracking could benefit your business, however we want to be transparent in our  position, so you can make the best decision as needed for your business.

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  • Martin Pope commented  ·   ·  Report

    Why won't you deal with this issue. So many people need it. Please can you extend to more than 100 per category & more than 2 categories.

  • Jim Been commented  ·   ·  Report

    We have used the two tracking categories for years. "Department" is now being reconfigured as "Cost Center", "Project" helps me do my job, but now the parent company wants us tracking "Product Line". We could really use more tracking categories!

  • Jenny Seymour commented  ·   ·  Report

    I have a client who would need at least 200 tracking options a 3rd category would ideal

  • Nuno Bastos commented  ·   ·  Report

    Maybe the ability to add tracking to contacts as well?

  • Siobhan Rivas May commented  ·   ·  Report

    Please allow for more tracking - 2 is not enough. Please look other accounting packages which offer it. Clients want more. Really appreciate it if ye would add it to the table of action plans for 2023. It's Xero after all - it should be the best product out there.

  • Mandeep Deu commented  ·   ·  Report

    I support this idea as well!

    I definitely think there is a growing need for there to be more than 2 tracking categories.

  • Xero Support commented  ·   ·  Report

    I have a client who needs 5 tracking categories with at least 500 tracking options under each category. Quickbooks has this many tracking category option and it will be great if XERO can bring this too.

  • Belinda Hains commented  ·   ·  Report

    Whilst I undertsand the Xero Tracking is a hard limit, the lack of response from Xero in regard to this is concerning. We all have concerns, and most are happy to pay for the extra price to increase.

    If would be helpful instead of having 2 active and 2 archive, that we could choose how many active tracking categories we could have, which could essentially give us up to 400 tracking options. It is ridiculous to think that we would have to archive and unarchive for entering.

    Xero please look into this - there are too many calls requesting this feature and the limitations in reporting programs that can only import (for example 60 tracking categories) makes it even more difficult.

    It is at entry level. And if you need payroll setup with a category on its own, then it literally wipes out a tracking category ability to fully utilise the 200 options.

  • Nigel Toulmin commented  ·   ·  Report

    We need more than 2 tracking category's or we will have to change to another accounting system in the next three months. Xero keeps increasing its charges so its time to increase its tracking please.

  • Jo Dickinson commented  ·   ·  Report

    More than 2 tracking category's and more than 100 per category please. We tried using projects and it didn't work for the company as well as using tracking codes. Otherwise we are going to have to change to a different system.

  • Jo Dickinson commented  ·   ·  Report

    More than 2 tracking category's and more than 100 per category please. We tried using projects and it didn't work for the company as well as using tracking codes. Otherwise we are going to have to change to a different system.

  • Jill Donnan commented  ·   ·  Report

    Either more than 2 or more than 100 per category please. I also work in a non-profit and unless Xero updates this then it is useless to a whole sector.

  • Dongyan Liang commented  ·   ·  Report

    It would be good if Xero can have more than 2 tracking categories for better reporing.

  • Danushka Marasinghe commented  ·   ·  Report

    Our business has expanded and now we have more than 100 branches, We have a limitation of recording truncations now. Can we please have more than 100 tracking options under the tracking categories. Even if you can increase the tracking categories more than 2, that would be great. We can pay a higher subscription for these extra facilities.

  • Tracy Dobson commented  ·   ·  Report

    We need to track which countries our suppliers are located, so that we can analyse spend per country with suppliers, Because we could not archive our 2 tracking categories, we had to work around it, by adding our contacts to contact groups naming the contact groups by country, then including that when running a transaction report. This may work for now but we'd still appreciate more than 2 tracking categories!

  • Clifford Robert commented  ·   ·  Report

    The current limit of 100 items per tracking category is very restrictive. We feel that It will be very useful if there are more than 100 items available per category.

  • Sue Thomas commented  ·   ·  Report

    I completely agree. I work with a non-profit that has donations that need to be tracked and spent a certain way. We also need to keep the history so renaming them is not an option. I do not like quickbooks because it is not stable. My transaction categories keep changing on their own. We cannot use quickbooks. I love xero until I started working with the non profit. We really need the unlimited tracking options and at least 3 tracking categories please.

  • Zuzana Kyselova commented  ·   ·  Report

    Hi, It will be very useful if there are more than 100 options per category.

  • Mary Vu commented  ·   ·  Report

    It will be useful if we can buy more tracking as it will make our cost analysis much more simple than doing what your Xero support suggested. We do it and it isn't useful.
    Best regards

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