Repeating Invoices - Schedule a specific time for repeating invoices to be generated and sent
Ability to schedule time for repeating invoices to be generated and sent.
Purpose: To make repeating invoices are generated and sent to the contact/supplier/customer’s preferred time.
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Linsey Houston commented
Invoices are being missed by our clients, please allow scheduling of time on repeating invoices.
Thank you -
Lisa Broom commented
I'm looking for bills, rather than invoices, but the same principle applies to the recurrings, in this thing MYOB does it better.
and have the option to not have it automatically generate, but to exist as a template that can be used as required on an ad hoc basis.
Also, preset times of annual & quarterly would be useful, instead of being limited to weekly or monthly -
Karl Wigginton commented
Time selcted repeating invoices request first floated in the string in Jan 2022 so I dont have much faith it will be actioned in the short term. If this is too challenging, can you advise, alternatively give a timeline when it may be considered to turn into reality?
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Megan Wilkinson commented
Agree that this seems to be a basic feature that should be addressed asap
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Mike Caird commented
Can you have a choice to run repeating invoices in advance of the due date, and next due date is created - eg run the end of month invoices (30 or 31st) on the 29th so they are in customers hands on 29th before the end of the month dated (30th or 31st) end of the month
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Tui Koch commented
It is not OK for customers to be receiving invoices at midnight. A very poor service
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Adam Pogson commented
To be able to select particular customer to auto send invoices every day if there are new invoices not yet sent would be an amazing feature.
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Bee Hesketh commented
I complained about this to Xero and their solution is to set repeating invoices to be drafts and then manually send them all. Thus making the process even less automated. Great.
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Willie Meyer commented
It would really make my life a lot easier if the invoices can just go out automatically via email on the "Issue Date" captured on the invoices. It should be a pretty easy feature to add to your platform.
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Adam Kouwatli commented
+1
it is really annoying to send customers invoices at 00:00
Please action this ASAP. -
Bee Hesketh commented
This is becoming a real bugbear for us now. Please fix!
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Bee Hesketh commented
Surely at the very least you can set these to send within business hours if we give you our timezones? Come on Xero.
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Neil Jordan commented
Another fundamental issue that is critical and would prevent complaints from our customers, yet this has been here for nearly 2 years now...
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[Deleted User] commented
Around 90% of our invoices are repeating. All of these get sent out just after midnight.
It looks so unprofessional. I don't even want to be able to set a specific time. I would just like it to be at a more reasonable time that isn't the middle of the night for our customers.
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Jun Deng commented
Please can we have the feature to schedule the repeating invoices to be sent during the business hours, not midnight! We have large amount of monthly repeating invoices and we're getting complaints from customers about receiving the invoice at midnight.
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Bee Hesketh commented
Around 90% of our invoices are repeating. All of these get sent out just after midnight.
It looks so unprofessional. I don't even want to be able to set a specific time. I would just like it to be at a more reasonable time that isn't the middle of the night for our customers.
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Claire Mortimer commented
Set a time invoice reminders are sent. Currently ours are sent at 7.30am, before our team have the chance to reconcile the previous day bank deposits. So often reminders are sent to people who have paid.
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Mary-Kate Kenyon commented
We send out rent invoices with automated emailing. Our clients are receiving demands for large sums of money at 2.30am on 1st day of every month. Could we please have a tick box available to send during business hours.
I see this thread has been going back years with people raising same issue. Could we resolve please.
Many thanks
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David Swann commented
Our invoices go on the 1st of the month. We don't won't customers receiving them at 0.01 on New Years Eve. We would like to be able to delay the January invoices by a day or two.
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Karina Reardon commented
It's not a professional look for a small business or any business for that matter having my invoices going to a client at midnight. You need to change this to normal business hours as a default asap please.