Repeating Invoices - Schedule a specific time for repeating invoices to be generated and sent
Ability to schedule time for repeating invoices to be generated and sent.
Purpose: To make repeating invoices are generated and sent to the contact/supplier/customer’s preferred time.
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James Mackenzie commented
Also, great if they could allow us to choose the specific day for the repeating invoice - like every 3rd Tuesday of the Month rather than only a date of the month/year.
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Graeme Northcott commented
Have had complaints, should be an option in settings in my view.
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DESKTOP MD LLC commented
Xero users are being discouraged from using repeating invoices by queueing notification emails to be sent at unreasonable hours. 00:35 - 00:48 EDT in my experience. Automated notifications have to go out during business hours or you may as well not notify at all. makes you wonder how many of these Xero customers have switched platforms waiting for this bug fix
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Bee Hesketh commented
This really is a must. Even if you can only set a single time/window for all repeating invoices in general. Anything to stop them going out at night would be helpful for us. Seems really unprofessional to get an invoice in the middle of the night.
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Fay Wallis commented
It feels really unprofessional to be emailing customers their invoices at midnight. I'd be extremely grateful if you could enable us to set the time that repeating invoices are sent out. Thank you.
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Iwona Tucholska commented
Definitely, this would be fantastic! Invoices are frequently sent at odd hours, like one in the morning or on the weekend, and customers frequently complain that they get lost in the general spam they receive overnight and on the weekends. As a result, this may affect cash flow.
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Michael Fox commented
I dont need it to send, but we print our draft invoices at the beginning of the week.
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Chenelle Robertson commented
This definitely would be great! Our customers often complain that invoices are often sent at say 1am, sometimes at a weekend and are often missed, in amongst the general spam received overnight and at weekends. Hence, this can impact cashflow. No invoice = no payment!
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Emma Fisher commented
This would be great and something that we really need. We have many of our clients make comments about the inappropriate hour that their monthly invoices get sent to them.
Maybe it would be beneficial to look at this on a general basis least? Is there a way to amend the timings so that invoices are not sent out at midnight on the selected date? I.e. can you include a formula in your system to include midnight plus 9 hours = 9am (which would be more appropriate).
I have attached an example of one of our invoices being sent to a client at 00:47 which is not an appropriate time to be sending emails. -
Daniel Taft commented
We also need a time of day for this so that we don't wake our customers in the middle of the night on their phones.
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Julie Harrison commented
I would be good to choose a time rather than just a date for invoices to be sent out
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Elaine Hardy commented
this would be a good feature for us, as we have a client who has 100's of repeating invoices which go to draft 1st of each month. These are amended and sent out, but on some occasions we've needed to start the process earlier and we can't do that without amending all the dates on the repeating invoices.
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Debbie Hornsey commented
A time function for repeat invoices would be very beneficial. We have quite a few repeat invoices and they seem to send in the middle of the night or small hours of the morning. We're getting complaints from customers about it who receive their emails on their phones and it wakes them up in the night. But they don't want to put their phones on silent in case they miss an emergency call in the night.
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Tarah Reesor commented
We need this feature. We rent property and our tenants pay January rent on Jan 1. Because we use direct debits for rent payment, we have to set our invoice dates in December so we can use that info to ensure accuracy of our withdrawals. This screws up our income reporting and GST too. Our accountant brings it up every year and I will keep coming here to request this simple feature.