Settings and activity
14 results found
-
58 votes
Neil Jordan
supported this idea
·
-
243 votes
Hi everyone, we assure you that our leadership and those that can make a difference to the new invoicing experience are aware of your comments and all the feedback of how we can improve this space for all our customers.
Product ideas here have been specifically designed so we can ensure we have a channel and are getting our customers feedback to the teams and people to consider, plan and prioritise change to impact and make a positive difference to our users experience in all our products. For example - every week all the feedback (every one of the comments) goes to the new invoicing team and has been read by leadership including our CPTO.
Individual personal details have been removed from commentary in this thread as it goes against part of our Community Guidelines.There are really important reasons why we must go forward with sunsetting classic invoicing…
An error occurred while saving the comment Neil Jordan
supported this idea
·
-
8 votesNeil Jordan
supported this idea
·
-
185 votes
An error occurred while saving the comment Neil Jordan
commented
Another fundamental issue that is critical and would prevent complaints from our customers, yet this has been here for nearly 2 years now...
Neil Jordan
supported this idea
·
-
7 votesNeil Jordan
supported this idea
·
-
23 votesNeil Jordan
supported this idea
·
An error occurred while saving the comment Neil Jordan
commented
Repeating invoices desperately needs the option to invoice on the last day of the month. That's possible to do if you create or save an invoice in a month with 31 days, as for the other months, it adjusts automatically. But, if you create or save a repeating invoice that will next run on a month with 30 days or in Feb, you have to remember to reset the invoice date next month.
Come on, surely this is another basic feature that needs attention as a priority to all the other development work that users don't need. Let's get the basics right and your customers happy, then consider making often just cosmetic changes.
-
402 votes
Appreciate your input, everyone! We'll keep monitoring the interests on this idea, so keep voting and share your thoughts on how quote reminder can benefit your business.
Neil Jordan
supported this idea
·
-
417 votes
Thanks for your support on the idea, everyone. We thoroughly appreciate your participation, and letting us know where you'd like to see change across Xero.
Customer statements, is an area of Xero that needs upgrades to it's technology in order to make ideas like this one here possible.
Currently, while we have plans for modernising this space soon we cannot commit to any new developments for Statements until this work has been complete. Once this has been done I'll round back to the idea here when we can reset the objectives.
Neil Jordan
supported this idea
·
-
151 votes
Thanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing.
When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…Neil Jordan
supported this idea
·
-
22 votesNeil Jordan
supported this idea
·
-
556 votes
Hi community, to continue sharing on our development of einvoicing in the UK - we've now released our first part of this experience. So, if you have registered for einvoicing, you'll be able to edit your billing contact to select to 'Receive Xero subscription bills as einvoices where you'll just need to enter your businesses VAT. As mentioned in my last update - we're still developing this experience, and coming up will be the ability to choose this option from the online invoice itself. I'll loop back when this is released.
Neil Jordan
supported this idea
·
-
246 votesNeil Jordan
supported this idea
·
-
924 votes
Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏
We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.
Right now there are no specific time frames available as to when this might be worked on, but…
Neil Jordan
supported this idea
·
-
93 votesNeil Jordan
supported this idea
·
Back in Feb 2023 when Sukhinder Singh Cassidy became the new CEO at Xero, she emailed everyone "A personal note to say hello". In that she wrote:
"There is always room for improvement and we’d love to hear from you about how we can make Xero even better, together. Please continue to access support through Xero Central or reach out and be vocal - whether that’s through Xero Product Ideas, Community Discussions on Xero Central or you can drop me a note at CEO@xero.com or connect with our team at Xero events. You can always keep updated about what’s happening with Xero on the Xero Blog."
I did email her at the time asking for us all to be actually listened to and pointing out how many basic suggestions were on here which are important to us are never dealt with, in preference to development that isn't really important, including one back from 2015 about automatically sending statements.
I didn't get a response, but I presume that email address may still be active. So I guess, "reach out" and "be vocal" :)