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Payment Services - Collect ACH debit payments through Stripe

Please allow us to collect ACH direct debit payments through Stripe, and not force us to use a 3rd solution (GoCardless) for that.

Stripe offers direct debit ACH when sending invoices directly from Stripe. There is no reason it shouldn't be available through Xero.

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Zev Hershkowitz shared this idea  ·   ·  Report…  ·  Admin →
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  • Jacob Winternitz commented  ·   ·  Report

    Stripe has facilities for DD Bacs payments, I wish you can integrate it with Xero like you have done with GoCardless, the benefit will be that people will only need to deal with one provider for card payments and DD, and also give DD capabilities for people that GoCardless kicked off the platform without giving any reason like they have done to us.

  • Brett Wood commented  ·   ·  Report

    Pre-Authorized Debit Payments too for Canadians :)

    Stripe has native functionality for both. Just noticed Freshbooks allows this with their Stripe integration would be nice to see for Xero as well.

  • Jessica Kirkett commented  ·   ·  Report

    Go Cardless is not as user friendly as Stripe as far as setup goes. Lots of questions after account set up that i believe should of been included in the initial questions as now 4 days later I am still not set up and am unable to set up direct debits yet. Stripe was already set up and It would of been much easier to use something we already had then set up and maintain an entire new platform/add on.

  • Logan Snyder commented  ·   ·  Report

    GoCardless' integration is terrible and their customer service is worse. PLEASE support Stripe's ACH option (the fully connected one, not "here's the bankinfo to use this" thing).

  • Mike Eggleston commented  ·   ·  Report

    This is very important as Go Cardless only allows for recurring payments. Not sure why this is not available.

  • Zev Hershkowitz commented  ·   ·  Report

    Hi, why can't we collect ACH payments through Stripe just like you offer GoCardless (which isn't really free)?!

    The same pay now link used to collect cc info should also be able to collect bank info for ACH. Just like when sending invoices from Stripe directly.

  • AdminDana A (Admin, Xero) commented  ·   ·  Report

    Hi everyone, entering 2022 and coming back to the conversation here there are a few updates to share.

    GoCardless integration has been updated and the way you connect and can sync data has been enhanced.

    When it comes to processing automated clearing house (ACH) payments we want to be upfront that we don't have plans for building the ability to do this directly on Xero. That being said, there are connected payment service integrators like GoCardless and Stripe that you can use to service this need.

    We'll close this request so you can have your vote back from this idea, and encourage exploring the services of payment services that can provide this for your business.

  • AdminXero Team (Admin, Xero) commented  ·   ·  Report

    Stripe just rolled out the option to accept payments using ACH. I use Xero to invoice clients for payments with the Stripe Add-On. Many of my business clients prefer to send a check that comes from their banking account. If the invoice included the ACH option (along with the credit card payment), I feel sure more of them would pay the invoice electronically, which would eliminate paper and added time to deposit the checks. Yay! I have faith in Xero that you will implement this soon. :) Thanks!

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