Payment Services - Collect ACH debit payments through Stripe
Please allow us to collect ACH direct debit payments through Stripe, and not force us to use a 3rd solution (GoCardless) for that.
Stripe offers direct debit ACH when sending invoices directly from Stripe. There is no reason it shouldn't be available through Xero.

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Daniel Forster commented
This is a great feature I want to use. I set up Stripe thinking it would work, but got the ACH credit which is a completely different process no one wants to use here. ACH Debit would make for an easy interaction with our clients in the way they expect. Please enable the feature!
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Hank ROBINSON commented
Stripe does not record my clients card and comes through as ACH. I therefore cannot use the invoice system I prefer which is Xero. Because I want to send the Invoice the client and then charge the card on file. I have to go through Stripe to do this while I prefer the invoice structure of Xero.
I have other payment apps that allow me to do this with Stipe but not Xero. -
Craig Lambie commented
The competition that stripe will provide will ensure we are not ripped off my gocardless too.
The benefits of stripe are endless, convenience (same login for cc and dd) and ease of use being my top -
Ben Sowers commented
I agree with Zev, Jacob, and Jessica's comments. We had a terrible onboarding process with GoCardless that took a couple weeks to get verified only to be randomly audited and have our account shut down with no explanation. Our Xero bookkeeper has also said GoCardless is not a good solution.
Without Stripe's ACH Debit option, we can't use Xero invoicing and have to either (1) use Stripe's Billing product directly or (2) implement a new property management system that has better payment options. The current Strip ACH Credit option is a non-starter for our customers because it's too onerous for them to have to create an ACH and many don't have outgoing ACH capabilities in their personal banking.
You're missing a great opportunity to make Xero much more sticky for your customers!
For others in property management looking for a better solution, I recommend checking out Buildium for payments and a full suite accounting and property management system.
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Jacob Winternitz commented
Stripe has facilities for DD Bacs payments, I wish you can integrate it with Xero like you have done with GoCardless, the benefit will be that people will only need to deal with one provider for card payments and DD, and also give DD capabilities for people that GoCardless kicked off the platform without giving any reason like they have done to us.
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Brett Wood commented
Pre-Authorized Debit Payments too for Canadians :)
Stripe has native functionality for both. Just noticed Freshbooks allows this with their Stripe integration would be nice to see for Xero as well.
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Jessica Kirkett commented
Go Cardless is not as user friendly as Stripe as far as setup goes. Lots of questions after account set up that i believe should of been included in the initial questions as now 4 days later I am still not set up and am unable to set up direct debits yet. Stripe was already set up and It would of been much easier to use something we already had then set up and maintain an entire new platform/add on.
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Sheryl Amundsen commented
I agree with Zev !
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Logan Snyder commented
GoCardless' integration is terrible and their customer service is worse. PLEASE support Stripe's ACH option (the fully connected one, not "here's the bankinfo to use this" thing).
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Mike Eggleston commented
This is very important as Go Cardless only allows for recurring payments. Not sure why this is not available.
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Zev Hershkowitz commented
Hi, why can't we collect ACH payments through Stripe just like you offer GoCardless (which isn't really free)?!
The same pay now link used to collect cc info should also be able to collect bank info for ACH. Just like when sending invoices from Stripe directly.
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AdminDana A (Admin, Xero) commented
Hi everyone, entering 2022 and coming back to the conversation here there are a few updates to share.
GoCardless integration has been updated and the way you connect and can sync data has been enhanced.
When it comes to processing automated clearing house (ACH) payments we want to be upfront that we don't have plans for building the ability to do this directly on Xero. That being said, there are connected payment service integrators like GoCardless and Stripe that you can use to service this need.
We'll close this request so you can have your vote back from this idea, and encourage exploring the services of payment services that can provide this for your business.
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AdminXero Team (Admin, Xero) commented
Stripe just rolled out the option to accept payments using ACH. I use Xero to invoice clients for payments with the Stripe Add-On. Many of my business clients prefer to send a check that comes from their banking account. If the invoice included the ACH option (along with the credit card payment), I feel sure more of them would pay the invoice electronically, which would eliminate paper and added time to deposit the checks. Yay! I have faith in Xero that you will implement this soon. :) Thanks!