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Each customer needs to have the ability to set invoice reminders on different parameters. i.e: a weekly chaser or 2/4 days late... can't fathom why this isn't already an option when your own help pages suggest you can do this!

Xero use to have this feature but got rid of it.

See https://www.youtube.com/watch?v=-Q2_5IqJz3E
See at 1:46 - this version of Xero has the ability to click on multiple customers and choose to turn reminders off.

Why Xero stopped this time saving feature is beyound me. I do not want to have to open each Customer separately to turn off the "Invoice Reminder" as this is too time consuming.

Xero could you please respond to this thread.

Totally agree with this. Is this being developed?

It would be good if there was a feature to group customers (according to a common feature), and then be able to assign specific email templates to be sent to that group (eg for invoices being issued, and invoice reminders).

For example, small businesses might like to group customers by:
- payment terms (payment within 7 days, payment in advance, payment via subscription)
- language
- Service type (small business may offer more than one service type, and have different payment terms)

A flexible system where business can create a 'Customer Group' and then label the group with free text would allow maximum flexibility of this feature. Then set the range of email templates that may be sent out to members of that group, as well as the emails sent automatically, eg reminder payment on your invoice is due in 2 days. Or invoice overdue reminder.

It would be great to be able to set up different invoice reminder pipelines, to send reminders at different intervals, to different contact groups or to individual contacts.

Currently I can only exclude contacts from getting *any* reminders, where it would be much better to just set up a different pipeline for those contacts so that they can be reminded differently to everyone else.

it is strange when you have the reminder to be turn on/off for all but if you need to adjust the client reminder you need to do it one by one manually!
You can manage Xero settings to individually turn off the reminder, but you CAN"T to turn Off (for all) and then turn in on for exact clients! Frustrating. When you have hundreds of clients it is time consuming! It easy do not use this functionality then spend ages to set it up! definitely need to be improved. In current settings it is useless.

For us it is important to send remeinders in different languages. Some of our templates are in german, some in english. The reminders should work accordingly

I agree, the invoice reminders go out 7 days after due, which is too early.
Many of our clients pay within the 7 days after due and if I haven't had time to reconcile the payment they get a reminder,
Please let us be able to adjust when we would like to send reminders such as 14 days or a month or manual option.

It would be helpful if Invoice reminders could be turned off and on in bulk

Yes setting up a group would be good, however it would be useful if this could be achieved in different ways e.g. by being able to go to the contact screen, select customers, and view all customers on one page (rather than the current limit of 200 to a page) => because selections do not carry over if you move from one page to the next.

Invoices: Invoice reminders customized

Can we have customized invoice reminders as different customers will have different agreement for payment with the client.