Branding - Improve logo size and resolution on transactions
Ability to add bigger better quality logo's at the top of the body of invoices sent as emails.
132 px x 37 px ends up so tiny and always blury (I have tried all formats but some sort of extra compression is going on in the backend. Don't look so good for us graphic designers ;-)
ps: screen shot attached so you can see where I mean, designscope logo always blury :-(
Morgan Williams
shared this idea
Hi everyone, we appreciate the interest in being able to display logos as you need. There are a few different situations mentioned in feedback here and we want to explain and help clarify how logos are shown when using Xero.
The first is how your organisations logo is shown within the invoice email sent to your customer. This is taken from the organisation settings page. There was a period that impacted some customers where the logo quality was being reduced when sending with new invoicing. Taking on board feedback our team implemented a change in new invoicing so this should now be appearing correctly - If you’re finding your logo quality is not showing correctly in the invoice email please do raise a case with our team and they can investigate more on this with you individually.
The second place the logo is shown is on the PDF of the invoice that is sent to your customers and is represented in the idea that has been shared here - Currently there are limitations to the dimensions of a logo that can be shown on your invoices sent from Xero. For a standard invoice template maximum dimensions for a logo are 400px wide and 120px high. You can use advanced invoice templates to add a logo of a specific size.
We're currently focused on improvements within new invoicing, however in time we will look at possible improvements to invoice templates. While there are no plans atm, I will keep you updated of any news surrounding this here.
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Steve Taylor
commented
I would like to be able to adjust (increase) the logo size as it appears in the Remittance Advice email. Currently it appears in the e-mail as quiet a small image which is not in line with our branding.
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Julie McCombe
commented
I am a brand developer, website developer and graphic designer. This is not a good representation of my own brand, this is damaging.
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Accounts & Admin
commented
Pointless to write here as Xero never bother fixing issues.
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Emma Daniels
commented
Looks completely unprofessional! Please fix!!!!
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Nikki Nandrasy
commented
The crazy thing is Xero just launched revamped invoicing but did not solve this issue! This doesn't even seem like a hard fix. Xero, please handle low-hanging fruit like this. Otherwise, I can't recommend your service to other design agencies and will consider transferring to a competitor's software.
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Celia Goddard
commented
This just looks awful!!!!!
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MEK STUDIO®
commented
This issue has been ongoing for years. As a creative company having a blurry logo on our invoices is highly unprofessional and damaging to our brand. Please fix this, Xero.
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Christopher Stubbs
commented
I fully support the need for this fix!
As an accounting system that charges a high fee for its services, it's surprising to see that Xero fails to meet the basic customer need of presenting its customers professionally.
I urge the Xero team to prioritize this simple fix.
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Melanie Morschel - The Web Factory
commented
As others have said, it's ridiculous that you can't include a decent size logo with your emails. It really does look unprofessional.
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Ellen Busch
commented
Please fix this!
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Richard Cooper
commented
For such an "Essential" business application this issue is laughable.
Basically Xero makes your business look inept...
See attached. -
Sarra Emery
commented
I have the same issue. I have resized our logo to their dimensions and it's still fuzzy!
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Matthew Picone
commented
Or open up the file type/format options to some of the ones that scale without losing quality please.
