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Very disappointed to have been misled by advertising that says online that bank uploads are supported by Xero - naming banks that DO NOT SUPPORT the files.

This is an easy fix, please develop and act on this.

It is madness that Xero seem reluctant/unwilling to create a standard CSV file showing Employee name, Bank account info and Net pay? with that i believe ANY upload file could be subsequently created for submission to the majority of banking instituitions.

Payroll is a staple part of every business and it would be "common sense" for this to be already available rather than the current "standard 18 format" that all banks i work with do not recognise!

We use NatWest Bankline and it is not compatible with Xero export from payroll. This is really inconvenient and surely something Xero should prioritise. Could they comment please (and hopefully advise an ETA)

I am using Xero payroll for the first time and am so disappointed that the bank file isnt compatible. I have moved from a really old system which did have options to create different file types. I thought Xero was going to save me time - obviously not! I agree with other users here that it must be a simple change to modify the options.

I have recently moved banks to Barclays.net as the facility with them to upload payroll and supplier files is extremely efficient.
Until today I was not aware that Xero payroll did not export the files in the correct format.
I am really disappointed with this and may look to have to move our business accounts back to Sage. I agree with comments from other users that surely this is an minor adjustment to enable Xero to download in the correct format

We have this same problem with Santander Bank. Xero format doesn't match their as well.

UK Bank upload: Please can you sort out the Bacs/faster payment facility in Payroll? It needs to be compatible with UK Banks to avoid having to manually enter 80 payments into the bank.....please please!

the BACS and faster payment templates in Payroll are not compatible with Bank Uploads, after long conversations with both the Bank & Xero support it appears that Xero have amended templates for general payments but not payroll making the product... in my opinion, inferior. If Xero only wishes to target very small employers then that's fine and I am a big fan! However surely it is only a small adjustment needed to take it to the next level??

Add the option to download payroll BACS files in other formats than the Standard 18 format. The current option is a problem where a bank does not accept the Standard 18 format and employees have to be paid using an alternative method.

It would be a good idea to be able to download the payroll bank file in something other than standard 18 format
Our bank doesnt support standard 18 format so I assume other people must be in the same boat ?