Enter your idea

Firstly, there are some basic functions totally missing from repeating invoices:

1. Being able to apply a credit to future repeating invoices
2. (So that payment doesn’t accidentally get taken by direct debit when there is a credit on the account.)
3. Schedule a time for repeating invoices to be generated and sent
4. Schedule a time invoice reminders to be sent (Currently my clients receive their invoices and reminders in the wee hours of the morning which looks really unprofessional.)

Then there’s the integration with GoCardless automated payments… Which is, well, totally unusable (for me anyway).

I need one of the following for it to be able to work for me:

1. Be able to turn off invoice reminders for an invoice branding theme
2. Or be able to ‘Collect Now’ rather than on the Due Date

Currently, if I use automated payments as it is, then customers will receive invoice reminders every month for their repeating invoices, when they shouldn’t as payment is processing. I know I can turn off invoice reminders for a customer entirely, but then they won’t receive reminders for any one-off invoices, which are usually higher value and so not taken by direct debit.

So for the foreseeable, this leaves me manually collecting payments in GoCardless for the rest of my working life.