Xero Uptime - Access
Having Xero being available 24/7 - yep, basic availability - uptime.
When I log in I want Xero to actually be online and to be able to log and do what I need to do, without having to get pages displaying telling me to come back later.
I don't want to come back later, I want to get this administrivia over NOW so I can get way from the computer and go out and have a life.
Every time this happens and I can't access Xero and get what I need done - because the system is down or under resourced and I get a message telling me to come back later - I would like to invoice Xero for AUD$1 to be taken off my monthly subscription fee. Maybe add a few more servers?
Meg Shimoji
shared this idea
Sorry to hear the error pages you're running into, Meg. We strive to maintain the availability of our services 24 hours a day, so if you're commonly running into pages that aren't working like you've mentioned we defintiely want to take a closer look into things.
Please raise a case with our Xero Support team via Xero Central where we can get more detail, and our specialists have tools to investigate. Thanks
