Payment Services - Make it easier to understand for customers
Currently Xero offers PayTo as a way for customers to pay their invoices. However, the screen can be confusing. E.g some customers think they need to enter the bank details of who they are paying, rather than entering their own bank account details.
Is there a way we can make the screen easier for customers to understand. See attached screenshot of the way it appears currently.
Thank you.
Steven Podlich
shared this idea
Hey team, the display of the payment page is actually controlled by the payment service provider you've connected to Xero, not by Xero itself. As some of you have noted, a good workaround is to check with your payment provider about customization options for the payment page. We're continuing to look for ways to improve the payment experience and appreciate the feedback on this.
