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1620 results found

  1. Ability to create custom formulas in reporting, specifically to be able to (+) some accounts and (-) others. Support referred to this as custom complex formulas, but it is a simple formula. We just need to be able to customize them.

    3 votes

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  2. Recent changes have gutted our ability to operate under two distinct business names (Branding) under the same Xero account. Our Xero organization name and address is now included by default (and without the option to hide it) on Invoice emails and on Payment acceptance links. This was previously not the case.

    This completely breaks branding for us, and I'm not quite sure why this change was made. What is the point of having branding at all of we can't control what organization details are provided to the customer? Support suggested I open another Xero account. That's not an option -…

    2 votes

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  3. Recently half of the emails I thought I had sent were 'unable to be sent'. I had no idea until I became worried why my usually reliable clients had not paid me on time. After looking I saw this message on the 'History' trail.

    My suggestion is that where an error occurs like this there is a significant error message signal e.g. a box comes up or things are highlighted in red and bold.

    Cashflow is the lifeblood of any business and if the system is unable to send an invoice this could have serious ramifications for Xero clients.

    I…

    2 votes

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  4. We publish a large quantity of bills from Hubdoc to Xero. To implement a purchase order system we will need to be able to link these bills from Hubdoc to Purchase orders created in Xero. Otherwise Hubdoc is not really of use to us and will make the work load more.

    8 votes

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  5. It would be great to be able change the e-mail address where files or bills are sent to Xero to simplify it?

    Currently the e-mail address is long and without context and cannot be linked to a specific client outside of Xero in for example Outlook or Gmail.

    An "alias" e-mail address would be helpful.

    2 votes

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  6. Could we have a bulk date change please for when we are ready to send a lot of draft invoices or any in awaiting approval (and in the repeating 'payment due date' section)
    we rely on the repeating function but its a pain to go in and change them one at a time when there's loads, especially when they copy over into draft aswell, its a mammoth task

    i.e also an option for '30 days payment due upon receipt of invoice' 😃

    5 votes

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  7. Currently if an invoice is sent to GoCardless for DD collection, and it exceeds the transaction value set by GoGardless, the DD isn't collected, but no error message is sent by either Xero or GoCardless.

    Need to improve visibility of errors in Xero, so alternative collection arrangements can be made.

    6 votes

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  8. It would be great if you could sort a statement run by payment type. Some customers pay through GoCardless (DD) and others pay by EFT. it would be helpful if these could be filtered in the statement screen as customers paying by DD generally do not need a statement.

    2 votes

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  9. The "View all transactions" link from a specific product/service should display the Inventory items details report just for that specific product/service. Currently it shows all products and just for the current month. So really isn't doing what is implied in the link.

    1 vote

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  10. OLD vs NEW XERO INVOICING

    Customer Name search - this is when adding customer name on customer/contact field when creating a new invoice

    In the old version, the dropdown displays the full hospital name along with the contact email address. However, the new version only shows a truncated name (around 26-30 characters) without the email address. It would be better to retain the old version feature for this especially when there are multiple contacts but different departments, as it was easier to find out whether correct department was chosen and not to make additional right click just to be sure…

    1 vote

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  11. It would be great to be able to copy lines when processing spend money and bill transactions. I need to split costs from a single bill or credit card transaction to locations. Being able to copy data entered to a new line and then change the value if needed and apply the location would save time and limit tedium. Thank you

    2 votes

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  12. It would be great is the credit note number that was applied to an invoice is displayed when sending the invoice to the client. This will allow the client to see what invoice has been used if they have multiple.

    1 vote

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  13. Is there a way to edit the email template when invoicing to add a standard email address in the BCC field? by doing this Trustpilot gets the email details to send out reviews?? i cant find an option for this feature

    obviously you would put your unique Trustpilot email address into the the BCC template field

    1 vote

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    Hi Andrew, there's no way to set a default BCC email when sending from Xero atm. It may be something we look at in the future. For now, we'll begin to get a sense of the interest for this here. Thanks

  14. Please make the “Save Button” omnipresent, so it hovers/tracks the page and wherever the user is working, while building Quotes & Invoices...

    I keep having to scroll up to the very top of the page, in order to hit “Save” - and found when moving too fast, i can accidentally skip back, losing changes, and then having to start again.

    1 vote

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  15. I am trying to archive legacy quotes - I have followed your instructions but when I highlight the selected quotes, there is no option button for archive?

    We want our quotes section to a more true reflection of the current business activity but at the same time do not want to have to delete legacy quotes. There is a need to archive similar to Inventory feature.

    4 votes

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  16. Allow to change user name for a specific email, without changing the name on 'ALL" historical notes on profiles.
    Currently, if i have a new user/employee doing the same roll and a previous user/employee, with the same email/log in; if i change this user name, ALL of the notes for that email account log in get changed to the current user name, so it is difficult to make out who actually made that/those notes without looking at the dates to work out when that person/started or left the role!

    2 votes

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  17. The current bill import functionality relies primarily on contact names for matching, which creates two significant problems:

    1. Unreliable Contact Matching

    • Contact names can change over time
    • Even minor differences (single character) result in creating new duplicate contacts
    • No fallback to more reliable identifiers

    2. Character Encoding Problems

    • Special characters (e.g., apostrophes in names like "O'Connor") cause import failures
    • This particularly affects common surnames and business names

    Proposed Solution

    Implement a hierarchical matching system for contacts during bill imports:

    1. First attempt: Match by account code
    2. Second attempt: Match by database ID
    3. Final fallback: Match by contact name

    Benefits

    • More reliable…
    1 vote

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  18. I use Xero Me to upload expense receipts and assign to a client. I rename the photo of the receipt so that it should be traceable. The expenses are then visible when I create an invoice for that client. All good so far, however, there are two things that could be improved:

    1. There is no option to add the receipt file to the invoice when the expenses are added. Very often clients want to see the original invoice when expenses are charged back at cost.

    2. The expense files are saved in the fie library, however, the names I have given…

    3 votes

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  19. Allow Xero to connect to a Stripe Test account, so we can create a temporary Xero account and test the Stripe integration, knowing completely what it will do with other integrations, how to train staff and manage edge cases of transactions.

    1 vote

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  20. We use Analytics Plus Short-term cash flow projection, and it is great.

    Given the GST returns are generated through the information entered into Xero (Bills & Invoices etc.), and the payment date also known, is it possible to incorporate a prediction of the future GST payment?

    9 votes

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