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  1. Invoice - Be able to have Xero automatically create a credit note if an invoice is negative. Show the invoice as paid in full and generate a credit note for the remainder. The credit can then be applied normally to other invoices on the customer account.

    9 votes

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    Hi Darren, returning to your idea here we have released a change within new invoicing that'll suggest and enable you to create an Overpayment for any amount that exceeds the total of the invoice. Saving you the time of having to create this transaction separately. See more in my update on this idea. 🙂

  2. Xero to create a function that allows you to see a total of Direct Bill Payment charges through a specified time period (similar to running a report on a specific account type). It is a direct cost and therefore it should be very simple to obtain the information. At the moment there is no real visualization, you can only obtain the information by multiplying the amount of payments made in a certain period by £0.24. When handling client money, this means a report needs to be created separately outside of Xero to show in a transparent manner what has been…

    1 vote

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    Hey Theresa, thank you for raising this suggestion. Whilst there isn't a report dedicated to showing the Direct Bill payment fees, you can use the Account Transactions report to see the fees for a specified time period.

    The payment fees are recorded as spend money transactions to the 'Payment Fee' account. Running the Account Transactions report on this account will show you the fees paid.

  3. It would be very handy to have a link directly from the Dashboard into Manual Journals please...

    1 vote

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    Hi all, as noted in my last update - if you have the Adviser role in an org from the dashboard you can click the '+' icon in the menu banner at the top of the screen, and select 'Manual journal' which'll take you directly to a new Manual Journal. 🙂

  4. There needs to be the ability to undo/unlock a submitted ATO Activity Statement when lodgement has failed with the ATO and it has been rejected. When submitting an Activity Statement with a variation, they are often rejected by the ATO as the ATO recaclulates its own amounts and the submitted AS is rejected. This results in an AS that is listed as "Failed" un the Needs attention section of the Activity Statement page. There is currently no way for an end user to undo the failed AS to correct any issues for resubmission.
    The failed statements now remain in the…

    46 votes

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    Hi community, as promised I'm back to confirm that the ability to revert a failed business activity statement back to draft is now live to all users. 

    Now, if your statement has failed to lodge with the ATO, you'll find an option to "Revert to draft" in the 3 dot menu icon next to the failed statement. When selected, the statement will be reverted to Draft status allowing you to correct it and re-lodge to the ATO. 

    Thanks for your input for this change 😁

  5. We issue quotes / invoices to customers, and POs to our vendors that include links to more detailed instructions / specifications on our Sharepoint server. The links don't appear live on the PDF documents so folks have to copy and paste them to view the additional content. It would be great if URLs could generate live hyperlinks so that additional information can be linked in the body of a quote / invoice / PO

    1 vote

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    Hi Vanessa, 

    I just tested adding a URL in the Description field on a standard invoice template and when viewing the invoice as a PDF, the hyperlink to the URL does work if you mouse-over the first line of the URL.

    Alternatively, if there are common links you want to direct your customers to, you could add them to other areas of your invoices, quotes or PO by using an advanced template.  For example you could create an invoice template for a certain type of scenario with the relevant links you need to share, and add them just below the line items and total amounts on the invoice. Then when you need to send these links you just select that invoice branding theme.


  6. The 'old version' Aged Debtors report 'aged' the figures into months (as it should).
    The new 'Aged Debtors' report does not.
    If you run it at month end 'such as June' then the 'current' period' picks up 30th June, then the next period picks up 1st to 29th June.
    It was reported to Xero support and their suggestion was......
    "As you’ve found, right now it's not possible to show the full month for the first month on the New Style report for Aged Receivables Summary. This is working as expected. Please continue to use the Old Style report as that…

    51 votes

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    Thanks for all your feedback on this one, community 🙂

    Good news! Recently, we rolled out an update to all our ‘as-at’ type reports.

    Now, you’ll notice that the report runs as at the end of the current month by default, and all of the invoices for the month will appear in the column you expect them to. The Current column will still contain any future dated invoices when ageing by Due Date, but will always be empty now when ageing by Invoice Date - See our before and afters

  7. Reporting - ability to "save" a draft management report rather than "save as".

    Being forced to "save as" every time you want to save your progress means you end up with dozens of versions.
    As you can so easily navigate away from a report without saving, we have to save progress regularly when say adding notes and comments to a report. We then have to go back and delete old copies so that the lists of REAL draft reports are manageable.
    We really need a "save and continue updating" option.

    8 votes

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    Hey community, just popping in with a quick update: this has been delivered 🎉
    If you customise a report and save it, you’ll now be taken straight to the custom report.

    If you then modify the report and re-save, it’ll update the custom report, rather than creating a new one!

    Thanks again for all your feedback around this idea 😊

  8. Would it be possible to create a setting where users can be blocked from processing an invoice with duplicate reference numbers. There is currently a message displayed but some users click past it therefore creating duplicate invoices/bills. Perhaps the message can be made more prominent and displayed in Red to alert users.

    33 votes

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    Hi team, as you might've noticed duplicate detection in bills is now available to everyone! 🥳

    We have a bit of detail on how this works in Xero central. Just to confirm outside of the Actions column If you need to view or edit a bill you'll need to return to the bills list to open the bill from here and make changes.

    Our team are considering future enhancements in this space to enable you the ability to access bills from this screen. 😊

  9. Aged Payables Summary - Invoices already paid showing + Print size

    The old version report is far much easier and correct than this new one.
    Old version would automatically show you invoices due for payment minus those already paid.

    This new version of the summary shows all invoices regardless if they have already been paid.

    The print is also smaller, need a magnifying glass to see.

    I've tried running the report in the aged payable details, time consuming entering all filters and hiding columns to basically print the summary that the old version automatically gives you.

    Not sure why this…

    6 votes

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    Hi team, a coupe of steps to set up and you'll be able to get what you're asking here - Run the Aged Payables Detail report, selecting the Date range for 'Ageing periods' and 'Invoice date' for 'Ageing by' before Updating the report.

    Once it's set if you save as custom you'll find you can get to this view quite easily when you need, and if it's a view you'll run often save it as a favourite to make it easily selectable from the Accounting drop down menu. 

  10. we would like a one line aged receivables report which shows the notes in a column next to each client, eg so we can see at a glance where credit control is up to at a glance looking at all the clients rather than having to go into each one.
    If not possible can we tailor a report e.g how would we show the credit limit on the aged receivable report in another column?

    36 votes

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    Hey Kate,

    Thanks for sharing this suggestion! I can confirm it’s already possible in Xero to see, at a glance, credit control information in the Aged Receivables report.

    You’ll need to either add the ‘Credit Limit’ and ‘Available Credit’ columns to your Aged Receivables report, or use the ‘Customer credit limits’ Common Format, to surface this information.

    I’ve attached a screenshot as an example, and you can read more about this in our 'Show customer credit limits' article on Xero Central.

  11. History & Notes Report - have a filter for changes made to bank accounts within the contacts menu

    1 vote

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    Hi there! You can already achieve this by filtering the History and Notes report by Contact, and also using the search to refine the results by bank account edits. I've attached a video demonstrating how - hope this helps 😊

  12. Thank you for listening regarding the changes that you implemented in July 2023. Bringing back a simple icon that signifies a foreign currency is a big help in Aged payables and Receivables

    1 vote

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  13. Please remove font size formatting and merged cells from excel exporting and open the exported spreadsheet at 100%.

    18 votes

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    Hi team, rounding back to confirm that the changes shared last week have now been rolled out and you'll find the next time you export a report from Xero to Excel that the formatting will be a little different. To recap the updates we've made;

    • The report will now default to 100% zoom (rather than 150%),
    • we've adjusted the size of title and currency fonts for ease of reading, and 
    • made slight changes to the formatting of cells in rows for consistency across the report

    Thanks again for your feedback on the site, and if you'd like to support and follow any updates on merged cells, join in the idea here 🙂

  14. Within the debtors and creditors reports (either detailed or summary) the ability to show balances as of todays date when working on client's system up to 9 months later, would be handy to see which debtors and creditors are still outstanding.
    I.e. client has £100k debtors as at their year end 31/3/22, but when we run report on say 31/7/22, how many of that £100k is still outstanding? To have a toggle to the balance at the report date (31/3/22) or the current date would help,

    35 votes

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    Hi everyone, thanks for showing your interest here. With the newer Aged Detail reports, you can achieve this by;

    1. Setting the date of the report to the date you want to include payments up to
    2. Click Filter
    3. Set an Invoice Date filter as 'any' - 'invoices raised up to date'

    If this is something you'll commonly run you may want to save the report as custom so you can easily open the report anytime. You'll just want to remember to adjust the filter for the Invoice Date. 🙂

  15. I wish to see if invoices are paid on unpaid when pulling account transaction reports.

    Accounting - Account Transaction Report - Columns - (add if we can see if bill/invoice paid or unpaid)

    There is no way currently when pulling this report to see if the bills are paid or not.

    7 votes

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    Apologies for not seeing your response here sooner, Jayden. Thanks for sharing that image. I do hope you've got your answer already but to confirm for anyone viewing here - That screenshot appears to be the Account Transactions report. 

    To view paid or unpaid invoices or bills you'll want to run the Receivable or Payable Invoice Detail reports. This is a slightly different report to what you're looking at and can be found in the Payables and Receivables section of the reports centre. 

  16. Can we please have the bank reconciliation reports default to show decimal places. I've never seen a bank rec that rounds off the decimals until Xero introduced it.

    3 votes

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    Hey Barbara, thanks for sharing your idea!

    Earlier this year we rolled out a change to the Bank Reconciliation report, it now defaults to including decimal places. This can be changed by deselecting 'Decimals' from the 'More' menu. I've attached a screenshot as an example 😊 

  17. When reviewing a business' product range for the sake of refining and optimising, we need to identify which customers purchases what products and in what quantities and to what value.
    E.g. if I have a butchery, I would want to know who my top purchasers of beef products are and my top purchasers of pork products, and how much those customers spend on beef and pork respectively over a given period.

    4 votes

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    Hi community, with the Inventory Item Details report you'll be able to add columns for Contact and Group by Item Name. once run clicking on the Contact header will group all sales for a customer of each item so you can easily see which customers have purchased the most of one item.

    If you sell to different customers at different prices you can also add margin and/or profit columns to get a better understanding of those you make the most return from.

  18. Trial balance should be included as Favourite in reports.

    1 vote

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    Hey Syed, you can mark any report as a 'Favourite' by selecting the star icon next to the Report name in your Accounting > Reports screen.

    I've attached a screenshot as an example 😊

  19. Ability to run the profit and loss new in a currency other than the organisations base currency

    36 votes

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    Hi everyone, thanks for your contributions to the idea and to those who jumped in to help test and play with the multi currency before the full release.

    Today I can confirm we've released the ability to run the Profit & Loss, Balance Sheet and Budget Variance reports in other currencies an org has been using to all users. If you're using multi-currency in your org you'll find this extra option in each of these reports settings. 😁

  20. We would like to have the ability to duplicate a customised report in a financial accounts pack within the advisor reports.
    For example, when preparing monthly reports, they will include a YTD profit and loss report then a month by month profit and loss report.
    The P&L reports can have quite a few customisations like grouping and added formula's etc, so it would be a huge time saver if we could duplicate the YTD P&L then edit to make it month by month, rather than having to start customisations from scratch with a new P&L report.

    8 votes

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    Hi team, this is possible through the use of the Management report in a Xero org. 

    If you click the 3 dots next to Management report you'll see you can Create new report pack where you'll have the option to add any of your custom reports that have been saved in the org. 🙂

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