Bank Reconciliation - Ability to search Unreconciled status under 'Bank statement' tab
Under Bank Statements, you should be able to search all records with an Unreconciled Status. When you Search and select "Unreconciled" in the search bar, you still get ALL records -- reconciled and not.
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Jonathan Shepherd commented
In all of the years I've been using Xero, I don't think I've ever had this filter work as expected. Would be great to see it fixed.
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Andrew Syme commented
The search criteria of Unreconciled Status doesn't work
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Miranda Fawcett commented
Absolutely agree, I spent ages trying to find a report showing unreconciled items.
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Catherine Perkins commented
Here's the response to my raising of this issue (February 2024)..
Looks like still no action.
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To answer your points, we try to resolve unexpected behaviour with Xero as quickly as possible, however we still need to balance priorities and will not be able to provide a fixed timeline outlining the beginning and end of the reported issues. In regards to how we prioritise, typically, widespread issues, that do not have workarounds need our attention first.We’ve logged this with our product team who will assess and prioritise this accordingly. We’re currently unable to give a timeframe as to when a change may be made.
In the meantime, we suggest using the alternative option as suggested by my colleague earlier. You can change the 'Showing' option from Statement Lines to Statements and then sort by clicking on the Status field header, this will then arrange them into Reconciled and Unreconciled.
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Sam Gray commented
@Janelle - but this is working "as designed"
What do you mean, you designed it not to work?
"Uhh.. Yes. You're welcome."
My guess is, a developer copied the code for the Account Transactions (a screen where it works) for Bank Statements screen, but didn't either remove the search by reconciliation status part or make the necessary updates to the code to make it work for this screen. Alas, defunct code - working as designed, designed not to work. -
Janelle Lipscomb commented
How has this not been addressed yet? Xero User's have been asking for this to be fixed for years now and I have yet to see any response.
This shouldn't be a big issue, please let us know what the story is behind this. From a consumer's standpoint, this is a small fix that can greatly improve a user's experience and save precious, valuable, irreplacable time.
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Craig Hannam commented
This is a bug that should be fixed by now. Xero, please address.
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Flora Keiller commented
This would be really useful if it worked, please fix it!
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Liana Kristanto commented
Search function in bank statement next to Reconcile button is not working properly, so If I want to search store name and with status: unreconciled, the result still has plenty of reconciled transaction there. Xero please fix it. Otherwise, this search button is wasting.
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Rob Halliday commented
This looks like an existing bug and the functionality is present in the UI. Why can this not simply be fixed as a simple bug. It should not be hard to fix, test and release rapidly.
Currently this functionality just doesn't work and looks v bad on Xero for letting this past their testing.
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Shane A Jasprizza commented
YES! Make this work as it should please!
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Jason Grant commented
I am not sure if this ever worked. I wonder how many people it's annoyed? Every user? How many times have Xero product development overlooked this?
Source - if they ever get round to fixing this, it would be good to have a filter for "Source" too ie bank feed/ imported/ user
As they say, I am not going to hold my breath 🤢
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Sam Gray commented
This useless filter hasn't worked since forever 😅 infuriating.. I know people say this all the time, but this HAS to be something that's not that hard to fix
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Admin Operator commented
It would alsp be good if Customer / Supplier details would show not just
Payment: multiple items & you have to ope each on to see details!!!!!