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  1. The client has been using Hubdoc for uploading the bills into Xero. How can we record the part payment for the bill during the reconciliation in Xero please?
    In general, we use "Split" to record the part payment but we are unable to see the split on Hubdoc bill

    1 vote

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    Hi Just a heads-up that this is a public forum for discussing improvements to Xero, rather than finding support with using Xero. 


    To do this you could:  

    1. View the bill and scroll to the bottom to the 'Make a payment' section. 
    2. Record the part payment here, directly on the bill. 
    3. Finally, use Find & Match to reconcile the bank statement line with the part payment.


    If you need any further assistance with this, or anything else in Xero, please raise a case with some details on Xero Central, and our Support team will be happy to help. 

  2. Usually, the options when you make a new bill would be "create new, copy, edit, etc" and date issued, date due, but no date planned to pay. SoI hope that one day there would be an additional option of "schedule for payment at date" because sometimes there are so many bills lying around and going to the "ALL" tab in Bills to pay, to find which are the bills that haven't had a schedule yet to schedule it is kind of inconvenient. So if I may, I would like a small additional option to be able to assign a planned…

    50 votes

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    Hi everyone, returning to confirm that Quick view for bills has now been released to all users.

    You'll see while still on the list view when you click the 'eye' icon you can see full detail of your bill and make a few quick actions including the ability to add a planned date.

    I appreciate there are a couple of recent comments still wanting to see this in the individual bill page - please give this option a try and feedback if still does not meet your needs. We may open another idea to get a refreshed sense of the interest. Thanks

  3. Make the Xero Me App receipt analysis feature (to autofill expense data) available to expense submitter users.

    I was pretty surprised to lean today it is currently only available for admin users, despite it being a feature to benefit the expense submission process.

    1 vote

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    Hi Paul, I think there's been a little bit of confusion here. Only an Expenses user with Admin can enable this feature, however once enabled any user in the organisation that has access to Expenses will be able to make use of the receipt analysis feature. 🙂

  4. Ability to have a notes section in the Contact’s record.

    Purpose: Users can easily add extra notes about their contacts.

    195 votes

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    Hi everyone, as noted in my recent update Additional notes for a Contact is now live to 100% of organisations.  A quick recap - You’ll find this new feature located at the bottom of the Contact details section, when adding or editing a Contact. It’ll be visible in the Add/Edit screen, and from the right panel of a Contact’s record.

    There are some asks through this idea that go beyond this release such as;

    If you're interested in these features please join and support them. It’d be good to get a refreshed sense of the interest in each. You're also welcome to start a new idea for additional functionality - Our product teams will bear these in mind as they continue to develop across Xero.  Thanks again for all contributing, and helping…

  5. There is a need to manually edit the amount of GST paid instead of using Xero's calculation. For example, for credit card merchant fees, merchants calculate GST based on individual transactions and sum up the total GST payable, add onto the merchant fees for the total amount payable. As Xero calculate GST based on the total amount, there is a difference in the GST payable. Other accounting systems allows you to adjust, and it will automatically adjust the total amount. Without this feature, we have to use either rounding (for below 0.10c) or add a new line item. The problem…

    2 votes

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    Hi 👋 Xero calculates the GST on each line item in invoices, bills and other transactions. The GST is then rounded to the nearest cent. The total GST is the sum of these amounts.

    We don't offer alternative rounding methods but if you have the global or Singapore versions of Xero you can enter a tax adjustment if you want to.

    Simply,

    1. Select the Tax Exclusive option in the Amounts are field.
    2. Edit the amount shown in the Tax Amount box - if this box isn't showing, click the + symbol next to the Tax Rate heading

    We have more information in our article here.

  6. A function that was used 100% of the time in classic invoicing

    2 votes

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    Hi Amy, although discount column may not be visible when you first use new invoicing, you can use the Show/hide fields option to choose which fields and columns are displayed - including Discount, and Save your preferences.

    Next time you create an invoice for a customer using new invoicing you'll see your field preferences from the last invoice should be in the new one. 

  7. Hubdoc - Would like a second email address to be able to upload PDF with multiple pages for multi page split.

    3 votes

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    Hi team, sorry we've not returned sooner! Pleased to share that this has now been released 😁

    With the Hubdoc mobile app you can now upload up to 10 images at once.

    Images can be bulk uploaded using the camera capture or your device’s gallery.

  8. It would be great to have a report that would highlight any payments paid from the bank account with the same value.

    2 votes

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    Hi team, you could use the Account Transactions Report here. When you run this report, select the bank account, then sort the results by the relevant amount column, this will group any items for the same amount together.

  9. Would be useful to be able to make quote templates for our common products to save time quoting, so you can just add in the customer and send.

    2 votes

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  10. The ability to see current month figures together with year to date on a trial balance report. This was possible on the old version of the trial balance but not on the new version.

    68 votes

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    Thanks for adding input and sharing how this idea could help with your business.

    Taking on board feedback, and considering some of the changes we've made across reporting recently we wanted to highlight the General Ledger Summary report that can be set up to meet your needs here. 🙂

    You can set up the new General Ledger Summary report to run for a 'Month' date range, and select to include Opening and Closing balances.

    With this run, Debit and Credit columns will only show the movement within the period, while the closing balance will be the YTD figure for the account (showing as positive or negative).

    If you find this handy, you can save it as a Custom report rather than having to set up the layout each time you'd like to run the report.

  11. Filter Compare Tracking Report by second tracking category - run the compare P&L report with the P&L down the left and the categories across the columns but then be able to filter the transactions within this report by the second tracking category.

    136 votes

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    Hot anticipation for this idea - We're pleased to share that this change is going live! (If you don't quite have it yet it'll be with you in the next 2 days) 

    If you use Tracking in your org we've added a new 'Compare tracking categories' option on the front page of the newer Profit & Loss.

    While the older version had a limitation of selecting 100 options at a time, the team have doubled this, so now you can select up to 200 tracking categories to view at once.

    In terms of activity 

    • Archived tracking options won't be shown by default but there is a switch to view and select these if you choose.
    • When run, the report is designed to only show columns for tracking options that have had activity within the date range the reports run which should help you zone-in, and get a better view of…
  12. With the old invoice format—when you edit the invoice issue date, the due date doesn't change. When you edit the issue date with the NEW invoice format, the due date automatically changes. Not sure about others, but I don't want it to do that. I'll often issue an invoice in the first couple of days of the month but then immediately backdate it to the end of the previous month. I don't want the customer's due date to change. I change the due date back, manually, but again—it's more clicks.

    Changing the issue date (and undoing the change to the…

    2 votes

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    Thanks for the feedback on the behaviour of the dues date, community. Our product team have implemented a change to this as of today, so now if you update the issue date after you've set a specific due date, it will not automatically update the due date when you make issue date changes.

    We appreciate our customers have different expectations of the behaviour between issue and due dates in new invoicing - Along with other changes we're developing for the due date picker, we'll soon release the option to 'Reset to default due date' which will let you intentionally update the due date based on your invoice's contact's default due date (if set) or your organisations default due date, just by clicking this option.

  13. When looking at Bills to Pay that are in Draft, we review the bill and approve. We then end up on the approved/awaiting payment bill screen. To get back to the next Draft bill to pay, we need to select "Bills to Pay" from the breadcrumb nav, then select back onto the Draft tab and finaly select the next bill.

    It would be good to have an option of "Approve" where we can directly go to the next draft bill to manage.

    80 votes

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    Hey everyone, thanks for this suggestion.

    Now when you're reviewing a Draft bill, you can click the drop-down next to Approve, and select 'Approve & view next', to take you to the next bill instead of returning to the list. Screenshot attached for reference. Enjoy! 😊 

  14. It would be really helpful when in the Transactions by Tax Rate or Transactions by BAS Field tabs in the Activity Statement if you could collapse by the Tax Types. It is currently very cumbersome navigating these screens for businesses with high volumes of transactions. If you want to view the GST Free Expenses, you will have to scroll through hundreds of transactions and hope that you find the GST Free Expense heading in amongst all of them. The current work around is to export to Excel and manage the data that way, which isn't always ideal.

    3 votes

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    Hi Amy, I'm pleased to say that we've recently introduced this feature, making several improvements to the GST transactions report:


    • The 'Transactions by Tax Rate' and 'Transactions by BAS Field' tabs have been combined into a single view, now accessible through a 'By Tax Rate vs By BAS Field' filter.
    • Users can now filter transactions by specific BAS fields, tax rates, or both, a feature that is particularly beneficial for organisations with a large volume of transactions.
    • A wider view has been introduced for better visibility
    • We've also added a sticky top header for easier navigation.
  15. On All of the New contacts Screens (All, Customers, Suppliers, Archived and Groups) have a field Chooser of the data to display on the screeen. Similar (but with more fields) to the Column chooser in the Bills Screens. These settings need to persist for the User within the Organisation.

    5 votes

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    Hi everyone, just popping back here to let you know that the custom column option has been added to the All, Invoices and Bills tab.

    Clicking on the ‘Column’ button opens a list of all data columns available on the tab. Select the fields you wish to see on the page, and Click Apply. This saves the default view for the tab for all the contacts in your selected organisation.

    Note - This change is per user, so the columns will not change for other users of your organisation.

  16. I want a report that will tell me the most popular products and that will tell me what products are the most profitable

    3 votes

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  17. Please don't merge any cells in the Excel export of reports 🙂

    34 votes

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    Hey community! Thanks to everyone who added their votes and comments to this idea, and took the time to respond to our survey earlier in the year.

    Based on this community's feedback, we've gone ahead and implemented Option A: Unmerge all cells today. 

    Now when you export to an excel file, you'll find that there are no merged cells.

    Heads up! As a result of this change, if your business has an especially long legal name (more than 60 characters), you may need to manually merge and wrap cells for better printability 🖨️ 

  18. Would be great to have the ability to bulk merge contacts in Xero rather than having to do this one at a time - would be a great time saver!

    130 votes

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    Hi team, great news! Merge, as I mentioned in my last update is now available to everyone. 


    Go to your contacts All list, select your contacts and you'll see an option to 'Merge' show above - See help in Xero Central


    While it's not possible to merge through import if this is something you feel could really add value, you're welcome to start a new idea and we can view of the support in that, too. 🙂

  19. When you invoice a new customer you get the option of "Add address" which is great to quick add their email address and postal address. Can this also include adding the phone number? Currently the only way to add the phone number is to go into contacts and add it that way but to me it is a much more important detail than postal address. If I need to chase up anything to do with the invoice i don't send the customer a letter, i call them so i do need to input their phone number and just want a…

    4 votes

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    Hi team, this is now possible. Within new invoicing you'll find we've enhanced the contact card that allows you to add or edit contact details on the fly. From this card you can now add or edit the Contact name, Email, Billing and Delivery address, and Phone number. 🙂

  20. I have discovered that the invoices as they appear in the Preview button of an invoice only gives a preview of how the online invoice will display. This is therefore different from the PDF version of the invoice when it is downloaded as a PDF or sent to my clients. The PDF version looks a lot messier and looks far less professional. It was informed that, it is currently not possible to make the PDF version appear like the Preview version, or vice versa. I would like to know if anyone else has some ideas of how to align the…

    20 votes

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    Hi everyone, recently we made a change to the Preview option in new invoicing. Now, when you select to 'Preview' in new invoicing this'll open a new browser tab with a view of the PDF of the invoice. This means you can also see how your invoice will look to the customer with a docx / advanced branding theme applied.

    Our team are also doing more to look into how preview works and how your invoices look. We'll update again if there's more development to share. 

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