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  1. Auto select option to attach a PDF copy of the sales invoice by default.

    Purpose: Save time having to manually tick the option to include PDF when sending an invoice in new invoicing

    358 votes

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    Hi everyone, returning now a few months on from our last update we're going to move this idea to 'Delivered' with the change the team made to default to include a PDF of the invoice when sending an invoice from Xero when using new invoicing.

    We understand there's a secondary need being asked within this one idea that we'd like to continue to gather feedback and support for and have sprung up a new idea for the ability to default include files attached to an invoice when sending from Xero - If this is what you're after please do join and add your support there too.

    A somewhat similar but slightly different need bought up by some is the ability to auto include specific files when sending from Xero - For example Terms & conditions that have been created as a separate file.

    You'll find this has been created by

  2. We issue quotes / invoices to customers, and POs to our vendors that include links to more detailed instructions / specifications on our Sharepoint server. The links don't appear live on the PDF documents so folks have to copy and paste them to view the additional content. It would be great if URLs could generate live hyperlinks so that additional information can be linked in the body of a quote / invoice / PO

    1 vote

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    Hi Vanessa, 

    I just tested adding a URL in the Description field on a standard invoice template and when viewing the invoice as a PDF, the hyperlink to the URL does work if you mouse-over the first line of the URL.

    Alternatively, if there are common links you want to direct your customers to, you could add them to other areas of your invoices, quotes or PO by using an advanced template.  For example you could create an invoice template for a certain type of scenario with the relevant links you need to share, and add them just below the line items and total amounts on the invoice. Then when you need to send these links you just select that invoice branding theme.


  3. Currently the various tabs on the Bills overview have a column for paid value and a column for due value. It would be useful to have a total column so that I can quickly see the value of each bill.

    This would be especially useful where bills are part paid, as to find the bill total currently I would have to either add up the paid and due columns or look at the bill itself.

    17 votes

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    Hey community - we're delivering this idea 🎉

    The team have enabled customisable columns in the Bills area, with the ability to show the Total amount on the following tabs: All, Draft, Awaiting approval, Awaiting payment, and Paid. 

    They've also added a new column on the All tab to show Paid date, as well as a new Credited column on the All, Awaiting payment, and Paid tabs.

  4. You can now create a contact from an invoice. Great, this was overdue.
    Why stop at only allowing some of the details though? Weird.
    Now I have to go back into the contact and edit it to add Company name etc.
    It's just creating more work when I could have done everything from the one spot.
    Please fix!

    6 votes

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    Sorry for not updating you here sooner, team. We've been making a lot of changes within new invoicing. One of these being enabling you to enter more contact details from the new invoicing screen, without having to navigate away.

    You'll find you can now enter the contact name, email, billing address, delivery address, and phone all from the contact card within a new invoice. These details will be reflected without the need to refresh the screen 🙂

  5. Xero AI prompts the wrong General Ledger account for transactions coming through my Bank Feed.

    I have a two monthly payments for different types of insurance from the same Insurance company processed through my bank account. The transaction amount differs based on the insurance type but is the same each month in a 12 month period, only going up by CPI. So in a particular month I will get two transactions: 1. Insurance Company ABC $200.00 for PIPL insurance, which goes to my GL account for PIPL Insurance and 2. Insurance Company ABC $ 130.00 for Business Insurance which goes…

    2 votes

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    Hey Andrew,

    Thanks for sharing your product idea! Find & Match in Xero already includes logic to suggest a matching transaction by comparing the amounts. It sounds like there may be some other logic set up in your reconciliation that’s suggesting the wrong transactions in error.

    Since this is already available in Xero, I’ve marked your idea as delivered. I’d really encourage you to chat to our support team on this one, they’ll be able to assist with understanding why your transactions are being reconciled in this way 😊

  6. The 'old version' Aged Debtors report 'aged' the figures into months (as it should).
    The new 'Aged Debtors' report does not.
    If you run it at month end 'such as June' then the 'current' period' picks up 30th June, then the next period picks up 1st to 29th June.
    It was reported to Xero support and their suggestion was......
    "As you’ve found, right now it's not possible to show the full month for the first month on the New Style report for Aged Receivables Summary. This is working as expected. Please continue to use the Old Style report as that…

    51 votes

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    Thanks for all your feedback on this one, community 🙂

    Good news! Recently, we rolled out an update to all our ‘as-at’ type reports.

    Now, you’ll notice that the report runs as at the end of the current month by default, and all of the invoices for the month will appear in the column you expect them to. The Current column will still contain any future dated invoices when ageing by Due Date, but will always be empty now when ageing by Invoice Date - See our before and afters

  7. Reporting - ability to "save" a draft management report rather than "save as".

    Being forced to "save as" every time you want to save your progress means you end up with dozens of versions.
    As you can so easily navigate away from a report without saving, we have to save progress regularly when say adding notes and comments to a report. We then have to go back and delete old copies so that the lists of REAL draft reports are manageable.
    We really need a "save and continue updating" option.

    8 votes

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    Hey community, just popping in with a quick update: this has been delivered 🎉
    If you customise a report and save it, you’ll now be taken straight to the custom report.

    If you then modify the report and re-save, it’ll update the custom report, rather than creating a new one!

    Thanks again for all your feedback around this idea 😊

  8. Would it be possible to create a setting where users can be blocked from processing an invoice with duplicate reference numbers. There is currently a message displayed but some users click past it therefore creating duplicate invoices/bills. Perhaps the message can be made more prominent and displayed in Red to alert users.

    33 votes

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    Hi team, as you might've noticed duplicate detection in bills is now available to everyone! 🥳

    We have a bit of detail on how this works in Xero central. Just to confirm outside of the Actions column If you need to view or edit a bill you'll need to return to the bills list to open the bill from here and make changes.

    Our team are considering future enhancements in this space to enable you the ability to access bills from this screen. 😊

  9. Add an option when uploading receipts to scan in the receipt. This can then take all relevant information from he receipt and give you the option to match this expenses with similar information or to create a new spend money transaction.

    Much quicker and simpler than manually adding this information every time you buy from a new supplier, and will be quicker to match to transactions.

    1 vote

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  10. If you aren't using a mouse, files in the inbox can only be acted upon by using the checkbox and then tabbing to the buttons at the top of the inbox. You can open the kebab button to the right, but then you can't action any of the options on the pop up menu using spacebar or enter, which are the usual button-press keys.

    It takes infinite button presses to go from the top of the screen to a file halfway down and then all the way up to the top to action it, but eventually you get there. So…

    1 vote

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    Hey Freya, 👋 thanks for raising this idea. I'm popping in to switch it across to delivered! We have recently made some changes to the Files pages, and this includes support for keyboard only interactions for the kebab menu 🎉

  11. Aged Payables Summary - Invoices already paid showing + Print size

    The old version report is far much easier and correct than this new one.
    Old version would automatically show you invoices due for payment minus those already paid.

    This new version of the summary shows all invoices regardless if they have already been paid.

    The print is also smaller, need a magnifying glass to see.

    I've tried running the report in the aged payable details, time consuming entering all filters and hiding columns to basically print the summary that the old version automatically gives you.

    Not sure why this…

    6 votes

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    Hi team, a coupe of steps to set up and you'll be able to get what you're asking here - Run the Aged Payables Detail report, selecting the Date range for 'Ageing periods' and 'Invoice date' for 'Ageing by' before Updating the report.

    Once it's set if you save as custom you'll find you can get to this view quite easily when you need, and if it's a view you'll run often save it as a favourite to make it easily selectable from the Accounting drop down menu. 

  12. INVOICING - in the field 'Unit Price', it would be great to be able to have this default to the hourly rate we charge (and to override if necessary). We send our invoices to our clients at the end of each month, and therefore there are several entries for the daily activities charged throughout the month, hence having to input the hourly rate several times for each invoice.

    1 vote

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  13. Staff to be able to create invoices and not see dashboard!

    1 vote

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  14. Contacts - Being able to search by mobile number, when we have a missed call or a text message on the phone, being able to search it is before blindly calling them back if they haven't left a message.

    91 votes

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    We’re excited to announce that we’ve now added the ability to search the Contact list by phone numbers. You’ll find you can search by all phone number types including phone, direct dial, mobile or fax number, from the contacts list to view all contacts with the associated detail. We hope this enhancement improves your ability to locate and quickly access contacts you’re doing business with.

    Whilst we also appreciate the feedback in relation to searching phone numbers via Xero’s global search in the navigation bar, this specific idea is around the ability to search phone numbers saved against a contact record - If you'd like to see changes for search in relation to other fields we’d recommend creating specific idea threads for these separately so that we can gain support and consider each of these changes individually. Thanks

  15. we would like a one line aged receivables report which shows the notes in a column next to each client, eg so we can see at a glance where credit control is up to at a glance looking at all the clients rather than having to go into each one.
    If not possible can we tailor a report e.g how would we show the credit limit on the aged receivable report in another column?

    36 votes

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    Hey Kate,

    Thanks for sharing this suggestion! I can confirm it’s already possible in Xero to see, at a glance, credit control information in the Aged Receivables report.

    You’ll need to either add the ‘Credit Limit’ and ‘Available Credit’ columns to your Aged Receivables report, or use the ‘Customer credit limits’ Common Format, to surface this information.

    I’ve attached a screenshot as an example, and you can read more about this in our 'Show customer credit limits' article on Xero Central.

  16. Ability to search contacts by address and phone number.

    Purpose: To have more options for users to search their contacts in Xero.

    84 votes

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    Hey community,

    Just following on from our last update, this is being rolled out - you'll have it now or in the next few days!

    You can now use the global search function to find contacts by Address line 1 - 4 as well as Postcode/Zip code. I’ve attached a screenshot so you can see it action

    Thanks again for all the comments and feedback around this idea, for more on this change, check out our Xero Central support article.

  17. History & Notes Report - have a filter for changes made to bank accounts within the contacts menu

    1 vote

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    Hi there! You can already achieve this by filtering the History and Notes report by Contact, and also using the search to refine the results by bank account edits. I've attached a video demonstrating how - hope this helps 😊

  18. being able to use a next/previous button to toggle through bills and invoices without using the main bill or invoice to find the next document. Be able to amend bill/invoices without missing any.

    14 votes

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    Good news team, quick view is out and this is now available to everyone. As you'll see from the bills list view there is now an eye icon that shows a right side preview of your bill when clicked. To simply move from one bill to the next use the arrows above your bill view. This makes it even simpler to take bulk action on multiple bills at once without having to open and review each individually.

    Thanks for your feedback and sharing with us here on how we can improve Xero for you. 🎉

  19. Ability to have multiple online payment options in one Invoice.

    Purpose: The receiver of invoices will have more options on how they’re going to pay the invoices.

    88 votes

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    Thanks for your engagement on this, everyone. Our improvements to the way you manage your online payment methods in Xero, have now been released to all users.

    With the new flow you can easily set up and access differing payment methods to your customers when sending invoices. With ability to choose to enable or disable the payment options you want to offer, you have more control. You can add multiple payment methods to an invoice(like Stripe and a connected app), giving your customers more choice in how they pay, so you can get paid on time.

  20. Thank you for listening regarding the changes that you implemented in July 2023. Bringing back a simple icon that signifies a foreign currency is a big help in Aged payables and Receivables

    1 vote

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