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No idea why we can't simply see when an invoice was sent and to who. Doesn't even show anything if the invoice has already been paid, which is not only bizarre (with support claiming it's working as intended), but also a failure in the audit trail and impossible to prove compliance with VAT regulations. Just another great example of the failure that is new invoicing

As I have just had a case with Support getting me nowhere with an issue we are experiencing, this would be the next best thing to resolve!
We mostly email customer invoices once payment has been received as their legal VAT invoice for their records - appreciate this isn't the norm, but we still need a record to support that we have issued the invoice to the customer. When you try to email an already paid invoice, you can't see this has happened in the history - it just states 'Edited' in the action field, and then 'INV-XXXX Updated' in the details field. It repeats this twice, but does not show as invoice sent and to what emails it was sent to which is useless!

Please allow access to an area where we could search by contact to see a record of all emails sent out by Xero.

Is it possible to see a list of sent emails from Xero when using the sales invoice function?
This seems a better option than ticking the 'send myself a copy'

This is critical. When there are multiple email recipients & one needs to be emailed BEFORE the other, it is easy to mix up. We need to know who got the email(s) & recall ASAP if needed.

If we contact Xero EVERY time we need this, they will see how many people need it.

Also, if the number or requests annoys them enough they might add this feature.

This is about as basic as it gets.
Somewhere on your servers is this information and yet we can't access it. I think there is a massive breach of privacy/data laws here. I'm no expert but surely you have looked in to this issue?!

really need this function to keep track of our emails for emailing clients with outstanding payments. thx

Its crazy that Xero doesn't have this functionality. It doesn't even tell you the email template that has been sent!

I can see whether an Invoice has been sent (although I can't see who it was sent to, nor the contents of the email itself). For remittances, I don't even see that.

Yes it needs to be done. As Fiona said below!

This is business critical for compliance

Is this in the pipeline?

It has quite a lot of votes and comments saying how important this can be to businesses

I've just looked for the answer to this one too. At least if there was a history of sending reminders then it can reinforce legal proceedings with proof of requests for payments. No audit trail for sending information is a poor performance of the software!

Quickbooks allows you to cc the invoice to an email address by default. I have a copy of every invoice we sent. Sadly we switched to Xero (not my choice).

This needs to be addressed with a matter of urgency. Stop playing around with invoicing when it works & work on the items requested that don't have anything in place.

11 years since Xero flagged this to their team and still nothing. LOL.

I cannot believe after all this time that this is still an issue. Is it even in development?

has this still not been implemented? It can be really embarrassing if we have to go back to a client saying we don't have a record of the email we sent them, which can happen easily if you mistype your own email address, or in our case a generic accounts@ email

So disappointing this isn't an existing function!

Definitely important feature to have