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For accountants & bookkeepers

For accountants & bookkeepers

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  1. For new suppliers in Hubdoc, the supplier transaction in Hubdoc at the top should continue into the Xero configuration - if it is in the Hubdoc transaction section it should continue to the bottom section in the xero configuration rather than having to enter it as a new supplier in the Xero section. Also it would be easier if xero was just to add the new supplier automatically rather than having to select add new contact every time.

    17 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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  2. HubDoc is a great app but it is frustrating to use in the browser version as the left hand column doesn't display enough characters and the user cannot drag-to-expand the column width.

    So to let us see the entire 'Tags' description please enable expand this column.

    1 vote

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  3. Primary issue:
    If the Accounting Firm wants to maintain control over a client's records and Xero integrations, then only one person can be the one that creates every client in HubDoc.

    Workaround proposed - and the related issue:
    - We were advised to create a dummy account for HubDoc to create the client files. This results in having to share a password - changing it frequently with staff changes.
    - This also is not feasible due to the 2-Factor Authorization requirements
    - This also creates a massive privacy breach risk for unauthorized access under PIPEDA (Canada) and PIPA (Alberta)

    I…

    3 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  4. I wanted to put a suggestion that when hubdoc is getting the totals, that they get the correct total and maybe even a prompt when it is unsure of the subtotal and total. I have had a few issues come up where hubdoc is bringing in the incorrect total.

    2 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  5. Can you please make it so that we can include discounts on invoices that are uploaded through Hubdoc?

    1 vote

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  6. HUBDOC Sorting Alphabetical Feature needed PLEASE. Wishing to request an extra sort option under the "Sort by" button above the "Processing", "Review", "Failed", "Archived" tabs. Currently we have "Upload Date", "Bill Date", "Due Date" & "Amount" options. We create a statements folder for each month and when we're trying to check off the statements with whats in Xero report that is sorted by alphabetical order it would be practical. Also its good to allocate suppliers in the review tab in alphabetical order too if you have a huge number to do then you are compartmentalising that supplier and all the…

    6 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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  7. The ability to assign a tag to a file and have subsequent files uploaded be tagged.

    1 vote

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  8. Allow us to post payments through Hubdoc like we can on Dext.

    5 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  9. Currently if you are using auto-sync hubdoc will only allow either purchases or credit notes from suppliers, but not both. If auto-sync is set to purchases then credit notes uploaded are posted as bills, and vice-versa.

    Particularly for high volume customers it would be useful if Hubdoc could differentiate between them and post them appropriately on auto-sync.

    4 votes

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    0 comments  ·  Hubdoc  ·  Admin →
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  10. when xero says 'Document too large to attach. View in Hubdoc' when viewing an invoice, could you make that a hyperlink so i can just click on the link to hubdoc, saves copy & paste, thanks.

    1 vote

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  11. 2 decimal places in Hubdoc is not enough. It must match Xero's 4 decimal places.

    I have had to stop recommending Hubdoc to businesses that use item/inventory functions in Xero. Many businesses buy and sell products to the 4th decimal place. When you are dealing with large numbers 2 decimal places are significant. Users have become frustrated with having to do rounding line items and other fixes just to ensure the correct total price/quantity is captured in Xero.

    14 votes

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     ·  5 comments  ·  Hubdoc  ·  Admin →
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  12. Xero Expenses - It would be good if Xero can enable the functionality to record a refund / credit note within expense claim module.

    5 votes

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     ·  3 comments  ·  Hubdoc  ·  Admin →
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  13. Please add National Bank of Canada and HSBC to your list of banks that can be processed through Hubdoc.

    1 vote

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  14. Allow Hubdoc to publish a receipt to an existing 'BILL' in Xero without creating and new transaction and duplicating the amount. Failure to do this forces the user to upload the receipt directly into Xero files instead or opt not to use the BILL feature in Xero and publish transitions in real time from Hubdoc instead. For those wishing to have all their receipts in a magical shoe box in the cloud (Hubdoc) it appears that this would be a way forward.

    91 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  15. User & Approval - Having a user that can upload documents & code them. Save the changes but not publish to Xero. Bookkeeper can then check the coding is correct before publishing to Xero or having a approval process where the document is sent to be approved before publishing to Xero, and this would work for purchase orders, invoices & receipts

    2 votes

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    0 comments  ·  Hubdoc  ·  Admin →
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  16. I would like to request that HubDoc extract bank account and GST Numbers from uploaded invoices and compare the information to the information stored in the contact in formation in Xero.

    Suppliers provide us with their bank account information on each invoice for payment, I'd like to make sure we know if they change their bank account information.

    I've attached a sample invoice

    5 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  17. Hubdoc add a tag when emailing documents into Hubdoc

    2 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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  18. Hubdoc - Allow Hubdoc to read a link in the email.

    When invoices are received via email and the invoice is not attached, but there is a link to open the invoice and save as a PDF. Alot of clients on Xero send their invoices this way. Would be good if either in Xero or Hubdoc you could read the invoice.

    51 votes

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    6 comments  ·  Hubdoc  ·  Admin →
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  19. I believe it would be of great help to extract the Purchase Order code from the invoice into hubdoc.

    It is very important to create a simple path from the begging of creating a purchase order to finally paying for the product or service and having a way to connect it all together, I believe the purchase order number is a vital part of the process and can be referenced throughout the whole process.

    Would be great to hear some feedback on this idea!

    3 votes

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    0 comments  ·  Hubdoc  ·  Admin →
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  20. It's a small annoyance - but an annoyance all the same.
    (mostly I am annoyed with myself for forgetting the two sections are different ;)

    In the Destinations section of Publish & Proceed - when you start typing in a Contact name if it doesn't yet exist you get the option to add as a new contact - and the beginning of the name you've typed staysa in the box. Then you finish typing it in and hit Create.

    But above, in the Transaction Details section when the first letters don't pull up a known supplier, and you hit +Add…

    8 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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